“I gave this a 5 star review because my issue with it had nothing to do with the quality of the item. Unfortunately it arrived damaged but I believe that was due to the carrier (FedEx) mishandling it and not the fault of the manufacturer or retailer. It arrived broken and unusable HOWEVER, the company issued a refund to me within one day of my notifying them of the condition (with photos) so I have no complaints and would definitely purchase from them again, if for no other reason than the outstanding customer service when something unexpectedly goes wrong. The dress form itself was just adorable and I'm sad that mine arrived damaged.”