“I purchased three of the Desert Rose for gifts. Two of them were beautiful and full and was able to give them as gifts. The third one was spindly looking and mostly stems and the pot was broken with dirt all spilled into the plastic bag that it was wrapped in. It was a little bit bittersweet.”
Thank you for your review. We are thrilled to hear your gifts were beautiful and full. We apologize for the inconvenience for the other Plant. As we try our best to provide exceptional service, some factors like shipping and handling are outside of our control, and issues like this can happen. Please send us a photo of the broken/damaged item(s) you received to yourbestfriends@decorsteals.com; we'll do our best to resolve this as soon as possible.
“I have only one suggestion for improvement. I was unable to locate a gift message when ordering. Perhaps it was my oversight.
The plant is fabulous and healthy!”
Thank you so much for your kind review! We're thrilled to hear that you love the plant. As for the gift message, we currently don't offer that option, but we appreciate your suggestion and will consider it for the futur
