“We lost the carry bag in an incident where we were rushed to pack up the campsite quickly. I reached out to Devos to inquire on purchasing a replacement bag. Much to my surprise they were so kind, and provided immediate customer service. The representative offered to send a replacement at no cost! Thank you for your kindness and generosity! We are so impressed with not only your customer service but your products as well!! Thank you, Sinerely, New lifelong customers!”
“Where the opening is with the draw string, the ends are not sewed up where the string comes out. What's happening is that the ends are already frayed due to lack of not being sewn, so the opening and closing of the bag causes it to fall apart immediately because there's nothing holding the material together. This is my third bag for the same exact issue.”
