“The light itself was awesome. When it worked. It worked for a couple of months before it wouldn’t hold a charge. I spoke with Devos over the phone and they immediately sent a new one without hassle. Awesome customer service. I just hope the replacement last longer.”
Hi, thank you for sharing your experience with us. I’m glad to hear our team was able to assist quickly with the replacement. I just wanted to check in and see if everything was fully resolved?
Thanks for the review, Hector! We hope your LightRanger 2000 lantern head is giving you the bright, reliable illumination you need for your camping and outdoor lighting setup. It’s one of the best rechargeable camping lights for any campsite or adventure.
Thanks for the review, Hector! We hope you are enjoying your LightRanger 2000 lantern head and the bright, reliable lighting it provides for your camping and outdoor adventures. It is one of our most powerful rechargeable camping lights, perfect for lighting up any campsite or backyard setup.
“This lantern head is a replacement for one i recently purchased where one side stopped working. The lights are awesome and Devos customer service is even better!!! I wrote them about the issue I was having and their quick response to fix the issue was amazing. Great company, I would highly recommend them.”
Thanks, Aaron! We're glad we could get you taken care of quickly. We appreciate your kind words and are happy to hear you're enjoying the lights thank you for recommending us!
“An excellent product with high-quality design. The Bluetooth lighting control feature is innovative and very convenient. We truly appreciate the reliability of the company’s services and their outstanding customer support. Thank you!”
“It’s hard to overstate how much everyone loves these lights. Spending evenings on the beach and on the park, these are an absolute game changer. We set these up to give the kids a safe place to play and they love playing “stoplight” (changing the colors with the app). The Lightranger 2000 have amazing battery life and are seriously durable. I’ve had a couple issues with the telescoping pole and the customer service has been absolutely amazing. As good as the lights are, the customer service is even better. They’re a little pricey, yes but they’re worth it.”
“This is my second replacement through warranty. The first lantern that I got would not charge and only got hot while on the charger. Once I unplugged the light from the charger, it never cooled down and I had to go dispose of the battery at a battery recycling center. The replacement lantern head for the one that overheated Was used one time and got moisture inside of the lantern housing. Just received this one in the mail and hopefully I have better luck with this one than the past lanterns. I will say that the company has amazing customer service and has always been extremely willing to help through the problems that have occurred with the lanterns. I love the idea in the design of these lanterns, I’m just hoping that I finally get one that works the way it’s supposed to.”
Thank you for sharing your experience, Trevor! We’re truly sorry to hear about the issues you’ve faced with the LightRanger 2000 Lantern Head. It's definitely not the experience we want for our customers, and we completely understand your frustration. We’re so glad to hear that our customer service team was able to assist you, though we aim to provide support every step of the way.
We’re hopeful that your new lantern head will work as expected and deliver the reliable performance that the LightRanger 2000 is known for. If you ever have any more questions or concerns, please don’t hesitate to reach out. Thanks again for your patience, and we appreciate your continued trust in the product!
