“I was a little rough with my light ranger 2000 tripod base and damaged the stake loop. I called to see about a replacement but unfortunately it went to voicemail. So I decided to just leave a message about my issue. A week later I received a new tripod base! I value companies that stand by their products.”
Thank you Stanley for sharing your experience! We’re sorry to hear the tripod base stake loop was damaged, but we’re glad we could get a replacement out to you quickly.
We truly appreciate your understanding and your kind words about our team standing behind our products. Providing great support for our customers is incredibly important to us, and feedback like this means a lot. Thank you again for your support of DEVOS!
-Devos Outdoor Team!
“I couldn’t be more happy with the product, first of all, but even if something happens the customer service is super helpful and respond very quickly!
I did end up having a problem with one of the foot inserts on my tripod. When I contacted Devos to see what my options were, they immediately replied and resolved the problem by replacing the tripod within about a week!
Again, I love the LightRanger 2000 so I bought 2! They’re my favorite outdoor device and have recommended friends and family since day one. Thanks Devos for the wonderful product and customer service. Top notch!”
Hi Paul! Thank you so much for the amazing feedback and support! We’re thrilled to hear how much you’re enjoying your LightRanger 2000 and that they've become one of your favorite outdoor devices.
We’re also glad our team was able to quickly get the tripod issue resolved for you. Hearing that you’ve recommended us to friends and family truly means a lot to us. Thanks again for being part of the Devos community — we really appreciate your support!
-Devos Outdoor Team.
Thanks for the great feedback, John! We're glad you love your LightRanger 2000 and telescoping base, and we appreciate your kind words about our customer service.
