“The light is great but the quality is questionable. I received a product with screws protruding and I can’t tighten them down myself. Tried to contact customer support via email and was ignored.”
Sorry to hear about this, Jay that’s not the experience we want for our customers. We appreciate your feedback and want to make things right. If you haven’t received a response from customer support, please reach out again or provide your order details, and we’ll do our best to assist you as soon as possible.
“The
LightRanger 2000 came in a timely manner, but the LightRanger Motion Sensor did not arrive until after it was shipped separately, dispite it being listed as being in the same shipment. Coustomer Service resolved the problem with very little problem. I would definitely recommend the LightRanger 2000 and Motion Sensor, both work very well and as expected.”
“Hi Guy's I hav'nt been able to use my Light rangersyet but as soon as I do I will drop you a line & let you know, but irispective of anything else Ferdinands help,advice & helping me with my order was excellent & I shall be telling everyone I meet about his excellent customer service.
Tahnks again Ferdinand you're a star mate!
I wish you & all your loved ones a wonderfull Christmas & may the New Year bring you all everything you wish for
Take care, stay safe,
Kindest regards Nick :0)”
“I thought about the 2 pack Light Ranger 2000 for quite some time. The product is pricey and I kept thinking do I want to spend this much on some outdoor lighting? The package arrived and in 5 minutes I knew I'd made the right decision. The lights are industrial quality and functionality is off the charts with the phone app. The telescoping light mounts are equalIy impressive and a breeze ro set up and take down. I learned early quality isn't cheap, and these are high quality products worth the price. My only knock is the quality of the storage bag doesn't match the quality of the lights but I didn't buy the lights to get the bag.”
“These have been the best lights for camping and we love them. Being able to turn off and on any amount of lights we need and changing colors as needed is AMAZING. The motion detection helps to keep popele aware from your camping spot ;) - Our photos shows our RV with two lights on and only two of the LED's on per light, and in the dimmest mode! :)”
