Hi there,
Sorry to hear the connection isn’t allowing charging. Could you share a few details (what you’re trying to charge with, connection points tried, any noticeable damage) so we can help troubleshoot? You can contact our C/S team at cs@devosbrands.com and they can help you.
Kind regards,
Team Devos Outdoor
“Mount and adapter need possible redesign. when mounted it seems a bit loose. I thought it wasn't attached correctly and applied a little to much force, I guess, and the mount broke off the solar panel. I re-glued the mount and attached the adapter but the connection still seems a tad bit flimsy.”
Hi Lawrence
Thank you for your feedback on the 20 watt solar panel. Sorry you are having issues with your mount being too loose.
Someone from our CS team will be reaching out to you shortly to help.
Please let us know if we can help with anything further
Thank you again
Devos Outdoor Team!
Hi Rommel
Thank you so much for your feedback! We are so glad to hear that the 20 Watt Solar panel and LightRanger are working well for you!
Thank you again for taking the time to leave your review
Warm Regards
Devos Outdoor Team
Hi Bobby,
Thank you for the 5-star review! We’re glad you’re enjoying the 20 Watt Portable Solar Panel with the LightRanger Receiver.
Kind regards,
Devos Outdoor Team
“Fits good. Main concern is with the light. I’m already having issues getting the clamps to engage, you have to get them in the right spot. Hopefully the next revision they improve upon this.”
Thank you for your feedback! Our CS team will be reaching out to you shortly regarding the clamps and what we can do to help. Thank you again for taking the time to leave your review.
Best Regards
-Devos Outdoor Team
“Solar worked great, I took out out for 1st time this weekend. Rn my devos light both days and used solar panel only to charge. I also used on phone when light was fully charged.”
Hi Matthew
Thank you so much for your feedback! We are so happy to hear that your 20 Watt Portable Solar Panel is working out great for you!
Thank you again for your support
Devos Outdoor Team
Hi Scott- thank you for your feedback! The 20 Watt portable solar panel is a great option to go along with your LightRanger. We are so glad to hear that it is keeping everything charged up and ready to go.
Thanks again for your supports- Devos Outdoor Team.
