“Panel works as advertised and charged the light during daytime hours. I think it might be nice if the fit atop the light was a bit more secure but it hasnt falled off and worked as it should.”
“Flat and a nice size, but doesn't fit in the provided bag, so feels unintegrated with the ecosystem. I can never tell how effective this is because I have to unplug it to find out the battery levels. It doesn't seem to generate enough power to recharge the lights even in direct sunlight, but it helps them last a few days with motion sensor.
Main complaint is that the plastic connector to the lightranger is AWFUL. The tolerances are huge and it wobbles around insecurely, sometimes separating from the light. It's not a manufacturing defect, it's an accurate injection molded part that was badly designed and should have been either metal or have tighter tolerances like the plastics of the light.
I got mine free during a sale and am glad I didn't pay for it, it's a mediocre accessory that needs work.”
Hi Jono
Thank you for taking the time to share such detailed and honest feedback. We’re glad to hear the solar panel is helping extend the runtime of your LightRanger, but we’re sorry it hasn’t met your expectations in several other areas.
We especially appreciate your specific feedback regarding the connector, fit, and overall integration with the LightRanger system. We take comments like these seriously, and we’ll be sharing your feedback with our product team for review. Your observations about the connector’s fit and stability are particularly helpful as we look at ways to improve the accessory.
We also understand how frustrating it can be not to have an easy way to monitor battery levels while the panel is connected. Thank you again for taking the time to provide such thorough feedback—it genuinely helps us identify areas where we can do better.
Warm Regards
Devos Outdoor Team
Hi Nancy
Thank you for your 5 star review on the 20 Wall Solar pnal w/ Light Ranger receiver. We greatly appreciate your feedback.
Best Regards
Devos Outdoor Team
“Wish the warranty was better and or stated somewhere that they’re not waterproof which is why I had to buy another solar panel, caught in a random storm.”
Hi Kenny,
Thanks for sharing your experience. We’re sorry to hear about the warranty and waterproofing confusion. We’ll pass this along for review. If you’d like to discuss further, please contact our support team.
Best regards,
Team Devos Outdoor
Hi there,
Sorry to hear the connection isn’t allowing charging. Could you share a few details (what you’re trying to charge with, connection points tried, any noticeable damage) so we can help troubleshoot? You can contact our C/S team at cs@devosbrands.com and they can help you.
Kind regards,
Team Devos Outdoor
“Mount and adapter need possible redesign. when mounted it seems a bit loose. I thought it wasn't attached correctly and applied a little to much force, I guess, and the mount broke off the solar panel. I re-glued the mount and attached the adapter but the connection still seems a tad bit flimsy.”
Hi Lawrence
Thank you for your feedback on the 20 watt solar panel. Sorry you are having issues with your mount being too loose.
Someone from our CS team will be reaching out to you shortly to help.
Please let us know if we can help with anything further
Thank you again
Devos Outdoor Team!
Hi Rommel
Thank you so much for your feedback! We are so glad to hear that the 20 Watt Solar panel and LightRanger are working well for you!
Thank you again for taking the time to leave your review
Warm Regards
Devos Outdoor Team
