Hi Rolland, thanks for using our Package Protection & Free Returns option! We’re glad it helped keep your order safe, and if you need any assistance with your camping lights or returns, our team is happy to help.
“I purchased the Amp20 and motion sensor during the holiday sale. I think the box was dropped during delivery as I opened the package I noticed a lot of rattling inside the Amp20. It turns out something internal broke during transit. I also checked the motion sensor for functionality and noticed it had a mind of its own. I really think the delivery service dropped the ball (no pun intended) and damaged both devices. However, I reached out to Devos sent a video of the issues; a week or so later, I recieved a new Amp20 and motion sensor without any damages. I am glad I paid the extra few bucks for peace of mind since it did come in handy when making my initial claim. Thanks Devos!”
Hi there, thank you for sharing your experience! We’re glad to hear that our Package Protection & Free Returns option gave you peace of mind and that your replacement AMPak 20 and LightRanger Motion Sensor arrived in perfect condition. It’s great to know that despite the shipping issue, you’re happy with how everything works, and we appreciate your trust in our products for reliable LED camping lights and portable power for your outdoor adventures.
Hi there,
Thank you for sharing your thoughts! We’d love to hear how we can make your experience even better. Our Package Protection & Free Returns option is designed to make shopping safe and hassle-free, and we want to ensure it fully meets your expectations.
If you have any suggestions or concerns, please feel free to reach out. We’re always looking to improve and provide the best service for our customers.
Hi Quincy Evans, thank you for taking the time to share your thoughts. We are glad to hear the Package Protection & Free Returns gives you extra peace of mind, and we appreciate your support and feedback.
Hi Charles Munro, we’re glad you chose the Package Protection & Free Returns plan. Is there anything we can do to assist you with your order or provide extra support?
Hi Jay Britton, we’re glad you appreciate the peace of mind that comes with Package Protection! If there’s anything we can do to assist you further, please let us know.
