Phil & Teds Sport V6 Pushchair - Black Reviews

1 Rating 1 Reviews

About Direct 4 Baby Limited:

DIRECT 4 BABY offers its customers a huge range of quality baby products all in one place. So whether you’re already a happy parent or a mum-to-be, you’ll love browsing Direct4Baby as we have everything you need in our easy to use online baby store.

A privately owned and managed UK business, the team at DIRECT 4 BABY boast a combined total of over 15 years in the industry.

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Phone:

01704 332542

Email:

sales@direct4baby.co.uk

Location:

Direct House8 Langley PlaceBurscough
Ormskirk
L40 8JS

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K Leversidge

Verified Reviewer

“Unfortunately I am still yet to receive my pushchair from Direct4baby. I ordered it on 1st July, the money was taken straight out of my account and I was sent an email confirmation plus a post office tracking number. The day after I received a phone call from Direct4baby to say the pushchair was actually out of stock. I was offered an alternative pushchair but these did not have the all-terrain features that I wanted. I asked if their was an alternative colour available and the assistant said she would check and ring straight back, three days later I was still waiting so rang them. I was then told it would be two weeks until they could get pushchair to me I asked if this was guaranteed as I was going on holiday and again the assistant said she would check with her manager and ring me straight back. A further two days went by and I had to ring again to chase up my order. A very helpful assistant named Gary sincerely apologised and said he would chase my order personally. He rang straight back to say someone was getting in touch with the company to get a definite date. The assistant I had spoken on my first two instances them rang to say that she guaranteed the pushchair would be with me in three weeks time. This was a huge inconvenience for me as I now had to hire a pushchair to use on my holiday, there was little apology or any gesture of goodwill. It is now over 4 weeks since I purchased the pushchair and I am still waiting with no update from Direct4baby. Poor customer service, AVOID ordering from Direct4baby, order elsewhere.”

Helpful Report

Posted 4 years ago