“Ordered online, but it took 3 weeks to arrive at the shop, I had already gone and purchased another one as it was taking so long to arrive,
I won't be buying off them again”
Hi Carol
Thank you for the message. I have gone through our system and cannot find any correspondence from you regarding being unhappy with the service. However, if you have received the item after you purchased another, I am more than happy to organise a refund for you of the new one.
If you could please just reach out to your local store, bring in your unused one from us and we can organise a full refund.
Kind Regards
Amy - Direct Pool Supplies
“Excellent part, works perfectly. Saves me hundreds in buying a while new pool cleaner. The big disc kept slipping off the old cleaner, as the rubber has worn away. Once I attaches rhw new wear foot rubber no more issues.”
