“Disapointed with item. Not as boyant as in the picture which shows the buoy floating on the dark base. The orange circular base is actually under water NOT above water as in the picture. The whole base is not water tight at all. And defenitely not displaying an accurate water temperature. Disapointed.”
Hi Laurent, thank you for taking the time to leave this review and for sending through photos of the issue. We're sorry to hear the thermometer didn't perform as expected, and we completely understand your disappointment. A member of our customer service team will be in touch with you shortly to organise a replacement. We appreciate you flagging this for us.
Hi Mark,
Thank you so much for your 5-star review! We’re thrilled to hear it has been such a great investment for you.
It’s by far one of our best sellers. Our boss needed a little convincing at first to stock it, but we persevered, and it’s now incredibly popular both within the team and our customers.
We really appreciate your support.
Kind Regards, Amy – Direct Pool Supplies
