Hi Joseph,
Thanks for taking the time to share your feedback. We really appreciate it.
You’re right that some test strips, especially those measuring multiple parameters like copper levels, can be a little tricky to read due to the small colour squares. Lighting and comparing the strip immediately against the chart can sometimes help, but we completely understand that it can still be frustrating.
We’ll definitely pass your feedback on to the manufacturer, as comments like this are really helpful in improving products.
If you’d ever like a hand testing your water or interpreting results, feel free to bring a sample into one of our stores, our team is always happy to help. Also, if you are ever unhappy with a product, please feel free to contact our customer experience team so we can have a chat.
Kind regards,
Amy
Direct Pool Supplies
