“i just think in this day and ages than $5 for shipping protection (and not postage) is a bit of a ripp off but I already did have quite a few issues with Australia Post for deliveries a few times in the past that i thought $5 wasn t too bad!! not the fault of Direct Pool Supplies but Australia post....package is small so it can get "lost" in the "transit and transport" by the Australia Post”
We appreciate the honest review, Olivier.
These days we all buy online more than ever, so the protection is there, if you want it, to alleviate the risk if something is lost or damaged in transit, we can turn a claim around quickly from a photo rather than putting you through a drawn out process.
Thank you for your custom.
Team DPS