Hey Audrey,
Thank you for your review- we're so sorry to hear that the personalisation isn't looking amazing 😰 We definitely wouldn't expect the towel to pucker, it sounds like you may have gotten a faulty towel.
No worries, please send us some photos of the issues at help@dockandbay.com, we would love to make this right for you 💌
“Loved the personalisation. Such good quality and very quickly delivered despite being made aware it could take several extra days it was still received very quickly.”
“I wish they offered other colors for the personalization other than black since it doesn’t go with all styles - otherwise came quickly and looks great!”
Hey Lauren,
Thank you for your kind review! 🤗 We totally hear you about the colours of the thread, we will be sure to pass this feedback onto our warehouses and design team. This is super helpful as we're always looking for customer feedback 💛
