Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,568 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,568 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 26th December 2025

588

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Loved shopping with Dock & Bay as it was easy to navigate and there were tons of nice products. Our towels arrived super fast, even at Christmas.”

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Posted 4 hours ago

“Purchased as a present for my daughter from the uk to Australia via Australian website. Excellent communication arrived as requested. We use D&B in the UK for own use. Would highly recommend products and customer service. Thank you once again.”

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Posted 1 day ago

We’re delighted the gift arrived perfectly 🌟💖 From personal use to gifting, we’re thrilled Dock & Bay is part of your adventures! 🏝️🩴

Posted 7 hours ago

“The ordering process and delivery went smoothly. :)”

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Posted 2 days ago

Thanks a ton! 😊 Smooth process from start to finish 🌟💖 Dock & Bay makes it easy to get beach-ready in no time! 🩴☀️

Posted 2 days ago

“Prompt efficient customer service delivering great products for the fashion savvy beach person!”

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Posted 3 days ago

From checkout to beach chic in no time 😎🌴 Dock & Bay delivers fun! 🌈💖

Posted 3 days ago

“Quick postage, easy checkout,great products.”

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Posted 3 days ago

Fast, fun, and ready for adventure 🌴💦 Your Dock & Bay goodies await! 🌟🩴

Posted 3 days ago

“Great service, easy to order and quick shipping.”

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Posted 3 days ago

Thanks a ton! 😊 We love hearing you’re happy with our service 🌟💛 Quick, simple, and hassle-free. That’s how we like it at Dock & Bay 🌊🩴

Posted 3 days ago

“Very happy with my purchase. Delivery time was fast and purchasing was straightforward”

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Posted 4 days ago

Awesome! 😄💛 So glad your purchase was smooth and speedy, enjoy your Dock & Bay goodies! 🌊🧳☀️

Posted 4 days ago

“Great experience from ordering to quick delivery, especially so close to Xmas. Products were as described and the quality was outstanding”

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Posted 4 days ago

Thanks so much! 😄🎄 We’re thrilled you had a smooth ordering experience and love the quality of your Dock & Bay products! 🌊💛✨ Happy holidays and sunny adventures! 🏖️🧳

Posted 4 days ago

“I was very satisfied”

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Posted 6 days ago

Yay! 🎉 So happy to know you’re loving your Dock & Bay product 🌈🩴

Posted 4 days ago

“Fast shipping!”

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Posted 6 days ago

Thanks a ton! 😊 We love getting your Dock & Bay products to you quickly 🌟

Posted 4 days ago

“Everything ran smoothly. Towel itself was packaged with a little bag but there was a huge amount of packaging / wrapping that didn’t seem needed? Just more to unwrap and dump?”

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Posted 1 week ago

Thanks for your feedback! 🌊 We hear you on the extra packaging 🎁 – it’s all eco-friendly 🌱 and helps keep your towel safe in transit. We’re always looking for ways to do even better 💛.

Posted 1 week ago

“Easy to order and lots of colours to choose from. Postage was pretty quick too.”

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Posted 1 week ago

🏝️💫 Yay! Choosing your favourite colours and getting them quickly, sounds like a perfect Dock & Bay experience! 🌊💛

Posted 1 week ago

“Great customer service, quick delivery and quality products. Would definitely recommend.”

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Posted 1 week ago

📦💌 Thanks for sharing! Great service, fast delivery, and quality you can trust, we’re so glad you’re happy with your Dock & Bay experience! 🌈💖

Posted 1 week ago

“Great product- nice and compact”

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Posted 1 week ago

💼✨ Thanks! Small, light, and super practical, perfect for beach days, pool trips, or any on-the-go fun! 🌊🩵

Posted 1 week ago

“Dock & Bay, we’re so easy to deal with, the towels arrived in impressive time. Even in the silly Christmas holiday rush. We cannot wait to use them.”

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Posted 1 week ago

🎄💙 Thanks so much! We’re thrilled your towels arrived quickly even during the silly holiday rush! Can’t wait for you to enjoy them on your adventures! 🏖️✨

Posted 1 week ago

“Quicke delivery!”

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Posted 1 week ago

📦🌟 Yay! So glad your Dock & Bay goodies reached you in record time. Enjoy!

Posted 1 week ago

“Customer service was fantastic! I messaged inquiring about my order because it had been two weeks if not a little over since placing the order and no updates on the shipping status via the tracking number I was given. The customer service reps were quick to respond and offered a replacement order or full refund. I opted for replacement order as I needed it in time for Christmas. Dock & Bay sent a new towel with express shipping, no questions asked and no extra cost to me, and I received the new towel within 3 days! Best customer service I’ve experienced in a long time!!”

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Posted 1 week ago

Wow! 😍🎄 Thank you so much for sharing this! We’re thrilled our team could help get your towel to you in time for Christmas. Nothing makes us happier than happy customers! 💙✨

Posted 1 week ago

“Fast postage. Eco-friendly packaging. The towels feel lovely!”

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Posted 1 week ago

Wonderful to hear! 😍🌊 Eco-friendly, speedy, and soft to the touch. Our Dock & Bay towels are made for sunny adventures! 💖☀️

Posted 1 week ago

“Quick and easy”

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Posted 1 week ago

Fantastic! We're happy you’re enjoying your Dock & Bay experience! 🌊

Posted 1 week ago

“Simple & easy, shipping could be quicker”

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Posted 1 week ago

Thanks for sharing! 💖📦 Glad ordering was easy for you. We hear you on shipping and are always looking for ways to get your Dock & Bay goodies to you quicker! 🌞🌊

Posted 1 week ago

Dock & Bay is rated 4.9 based on 34,568 reviews