Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 33,067 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 33,067 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 10th October 2024

574

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very quick delivery and good product!”

Helpful Report

Posted 14 hours ago

“Good quality beach towels with lovely colours!”

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Posted 20 hours ago

“These towels are just brilliant !! So soft and absorbant. Having tried them out for my mum and i this summer, I have purchased as a present for my brother's family this Xmas, to meet their weekly swimming needs, as who wants to carry large bags filled with towels, when you could fit everything for the family inside just one :)”

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Posted 1 day ago

“Haven’t tried yet but ordered 14 different colours for all family members for Xmas as we’re all going on a big family holiday next summer and thought it would be a fun photo!!!”

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Posted 1 day ago

“Ordered 2 presents as gifts for family members. Due to reasons out of Dock & Bay's control, my parcel arrived empty (must have been snatched during delivery process!) However, the customer service team were amazing to deal with and had me a replacement sent out and recieved within 24 hours! Amazing service and great products!”

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Posted 1 day ago

“Great variety of colours and options”

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Posted 1 day ago

“Great towels, hair turban and carry bag. All set for our holiday!”

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Posted 1 day ago

“Really great to see an Australian store stocking Chillybottles. They are amazing and truly the only bottle I've ever had that holds the cold! Not only that a gorgeous design and they were onsale. No issues on shipping either .... Can't go wrong.”

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Posted 2 days ago

“This purchase was for a gift which hasn't been given yet, so I can't specifically review it. But I have purchased a similar item from you before and the recipient is delighted with it.”

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Posted 3 days ago

“I have never had such amazing customer service, emails were answered almost immmediatley and the advisosr found wanted I wanted the the warehouse not available online.The exchange was done so quickly, if only all companys operated like you.”

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Posted 4 days ago

“Excellent customer service … highly recommend”

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Posted 4 days ago

“Der Stoff aus dem Recyclingmaterial ist gewöhnungsbedürftig. Er ist zwar weich, aber ich persönlich empfinde das Plastik-Gefühl als unangenehm. Ich weiß jetzt, dass ich Baumwolle bevorzuge. Wäre der Rückversand nicht so teuer, hätte ich es zurückgegeben.”

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Posted 5 days ago

“Great quality and speedy delivery.”

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Posted 5 days ago

“Great products and fast delivery.”

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Posted 5 days ago

“We love these towels!!! We have several for the beach and pool - they’re lightweight, compact and cute. They make great gifts too! Highly recommend!”

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Posted 5 days ago

“Excellent service and allowed for me to redirect my delivery (which arrived quicker than stated).”

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Posted 6 days ago

“friendly and clear”

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Posted 6 days ago

“Kaum 2 Tage später kommt schon eine Mail, dass ich diese Tasche bestellt habe😉”

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Posted 6 days ago

“Good tracking of the order. Delivered on expected time”

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Posted 6 days ago

“I LOVE to "gift" Dock & Bay beach towels!! My first exposure to these great towels was at a local boutique who is known for selling unique, high quality items. So I went on their recommendation and am now LOYAL to these amazing towels!”

Helpful Report

Posted 6 days ago

Dock & Bay is rated 4.9 based on 33,067 reviews