Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,608 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,608 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 22nd January 2026

587

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Quick dispatch and postage. Great communication. Will buy from Dock & Bay again. Thanks guys”

Helpful Report

Posted 3 hours ago

“No issues, fast delivery.”

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Posted 3 hours ago

“Easy to deal with, only downside was shipping took a while however it was right before christmas so makes perfect sense! Otherwise, flawless!”

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Posted 14 hours ago

“I did not need customer service because my order was perfect. I appreciate how well everything is packaged and looks great right out of the mailer!”

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Posted 1 day ago

“I was disappointed at first that they were out of the colors and styles that I was originally interested in, but decided to get two hair wraps and a dog towel. They arrived in good time and work amazingly well! I will definitely keep an eye out for more products in the future!”

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Posted 2 days ago

“I did most of my Christmas shopping on Dock and Bay from 2 yr and 4 yr old ponchos, dog towel, beach towel , waterproof bag , head wraps, makeup removers and dressing gown , everyone was really happy with their gifts . I have been using numerous products for several years and love them all , orders arrive swiftly packaged well.”

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Posted 3 days ago

Wow! 😍💛 Sounds like your Dock & Bay Christmas haul was a hit! From kids’ ponchos to dog towels, beach essentials, and more. We’re thrilled everyone loved their gifts 🎁🏖️ Thanks so much for your continued support over the years and for sharing the love! ✨

Posted 2 days ago

“Easy and practical website to purchase the perfect towels. Order was packed within a few hours! Would recommend for sure”

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Posted 3 days ago

So happy your Dock & Bay shopping experience was smooth and quick! 😍✨ Thanks for recommending us!

Posted 2 days ago

“Great quality and fast shipping! Great end of the year sales!”

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Posted 6 days ago

Snagged a great deal, got it fast, and loving the quality! 🎉 Perfect way to end the year in style 🌊💛

Posted 5 days ago

“While I already knew I really like your product, I also continue to be impressed by your use of environmentally friendly packaging etc. Keep up the excellent work in providing a great product and service.”

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Posted 6 days ago

Thank you so much! 🌍💛 We’re thrilled you’re enjoying not just the towels but our eco-friendly approach too ♻️✨ Your support means the world and keeps us motivated to keep doing our best! 😍🌞

Posted 5 days ago

“Order came in a timely manner and just as described.”

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Posted 6 days ago

Awesome! 🌞 So glad your order arrived on time and just as expected! Thanks for sharing, and we hope you’re loving your new Dock & Bay goodies 💛✨

Posted 5 days ago

“I was very excited and happy with my experience. Ordering was simple; no problem with checkout. Delivery in a timely manner”

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Posted 6 days ago

So happy your Dock & Bay experience was smooth from checkout to delivery! 🚚💨 Thanks for sharing, and we hope your new goodies bring plenty of joy and sunny vibes 🌞💛

Posted 5 days ago

“Delivery was timely and accurate and the products are lovely”

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Posted 6 days ago

Thank you so much! 💛 We’re thrilled you’re happy with your Dock & Bay products and that they arrived just as expected 🏖️✨

Posted 6 days ago

“Absolutely love everything I’ve purchased from here! Exceptional quality, great towels! Def would repurchase!”

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Posted 1 week ago

Love hearing this! 💛 Thanks for supporting Dock & Bay, we’re thrilled you’d repurchase! 🌞💦

Posted 6 days ago

“No issues experienced!”

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Posted 1 week ago

Awesome! 😍💛 So glad everything’s working perfectly – thanks for the feedback! 🏖️✨

Posted 6 days ago

“We love our Dock & Bay towels so much, they’re our go-to gift for all our pool & beach-loving friends!”

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Posted 1 week ago

Ahh, we love hearing this! 😍💛 Dock & Bay towels make the perfect gift – quick-dry, soft, and totally travel-friendly 🏖️✨ Your friends are going to be just as obsessed as you!

Posted 6 days ago

“My 1st order with Dock and Bay has been really good, I was informed the item I ordered was out of stock and asked if I wished to choose another item or receive a refund, all managed very promptly and friendly helpful customer service. Will defintely order again!”

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Posted 1 week ago

We're so glad you had a smooth experience! We can't wait to see you grow your D&B collection 🌈👀

Posted 1 week ago

“Fast shipping and very good quality!”

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Posted 1 week ago

Love this! We're so glad your order reached you super quickly! 🚚💨

Posted 1 week ago

“love these towels and have ordered before They dry quickly and sand doesn’t stick to them I also have hair turbans which are comfortable and so useful”

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Posted 1 week ago

We love hearing this! 😍💛 Thanks for coming back again. So glad they’re proving useful, and thanks for being part of the Dock & Bay family! 🌊

Posted 1 week ago

“Great service and quality - my go to for beach towels”

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Posted 1 week ago

We’re thrilled to be your go-to for beach towels 🏖️🌊 Thanks for choosing Dock & Bay! ✨

Posted 1 week ago

“There was an issue with delivery that was solved easily and promptly with wonderful customer service! Thank you.”

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Posted 1 week ago

Thanks so much for your kind words! 💛 We’re really glad we could sort the delivery hiccup quickly for you 😊✨ Our customer service team will be thrilled to hear this! Thanks for your patience and for choosing Dock & Bay 🌊💙

Posted 1 week ago

Dock & Bay is rated 4.9 based on 34,608 reviews