Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,420 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,420 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 9th October 2025

584

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have ordered the hair wrap for my daughter for Christmas so unable to leave a review for this product.But I have bought the towels in the past and they are amazing.Light to pack.Dry you efficiently and look great at the pool/beach.Definitely recommend.”

Helpful Report

Posted 1 day ago

That’s so lovely, thank you! 💙 We’re sure your daughter will love her hair wrap just as much as you’ve loved the towels. They really are the perfect combo for travel and pool days! 🎁☀️

Posted 18 hours ago

“Great product. Feels lovely and dries quickly. Ideal to jet off on hols with especially when only taking hand luggage and you haven't got room for a bulky towel. All the family now have one!”

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Posted 1 day ago

That’s amazing to hear! 🙌 Sounds like you’ve got the whole family converted — and we love that our towels are making travel that bit easier (and lighter!). Thanks for taking us along on your holidays 🌴💙✈️

Posted 18 hours ago

“Fun patterns and the most absorbent teatowels I've ever owned. It was exactly the pop of colour my kitchen was calling out for. Thanks Dock and Bay. You have won me over!”

Helpful Report

Posted 1 day ago

That’s such lovely feedback, thank you! 💛 We’re thrilled the tea towels have brightened up your kitchen and delivered on both style and absorbency. So happy to have officially won you over! ✨🍋

Posted 1 day ago

“Thank you”

Helpful Report

Posted 2 days ago

“Easy to use website and got what I needed ready for hols, quick delivery too”

Helpful Report

Posted 2 days ago

So glad to hear that! 🙌 Nothing better than a smooth shop and speedy delivery before a holiday. Hope your new goodies make the trip even better! ☀️🧳

Posted 1 day ago

“Love the new hair wraps. Light, fun design, perfect for at home or on holiday.”

Helpful Report

Posted 2 days ago

So happy you’re loving the new hair wraps! 💛 They really are the perfect mix of fun and functional — whether it’s a self-care night in or a sunny getaway 🌴✨

Posted 1 day ago

“Great beach towels! Love the quality and colours and they wash well!”

Helpful Report

Posted 2 days ago

So glad you’re loving them! 💙 The colours really do make beach days brighter, and we love hearing they’re holding up beautifully after a wash or two! 🏖️✨

Posted 1 day ago

“This is the 3rd time I have purchased goods from Dock and Bay. The products are well made, well packaged and arrived quickly. I would highly recommend them and will order again”

Helpful Report

Posted 2 days ago

We’re so happy to hear that — thank you for being a returning customer! 💙 Delighted you’re loving the quality and service each time. Can’t wait to have you back again soon! ✨

Posted 1 day ago

“Excellent quality towels, packaged beautifully. Great service, fast delivery.”

Helpful Report

Posted 2 days ago

That’s wonderful to hear, thank you! 💕 So glad you’re happy with the quality, packaging and speedy service — we love getting those bright towels out to you fast! 🌈💦✨

Posted 2 days ago

“Bit of a disaster with delivery (Royal Mail) but luckily it arrived by the skin of its teeth! Was shocked at how thin the towels are, and they don’t dry the body properly. But they are lighter for travel, great size (XL). They also don’t dry quickly once wet. Ok for laying on as the size is good, but absolutely no ‘cushioning’ feel. Yes smooth feel, quite a strange feel actually! Obviously too expensive not to use again, so I will. But I wouldn’t buy again. To be very honest I believed the reviews and hype and disregarded the not so good reviews. Lesson learned!”

Helpful Report

Posted 4 days ago

Thanks so much for taking the time to share your honest feedback 💛 We're really sorry to hear your experience didn’t live up to expectations (and for the delivery stress too — sounds like quite the journey!). Our towels are designed to be lightweight and quick-drying, so they do feel a bit different from traditional cotton — definitely more of a smooth, compact travel towel than a fluffy one. We totally get they’re not for everyone though, and we appreciate you giving them a fair try 🙏💬 If you’d like, our team can help with some tips on getting the best absorbency out of them — just let us know! 💦✨

Posted 2 days ago

“Lovely bag, will be very useful”

Helpful Report

Posted 4 days ago

So glad you love it! 💕 Practical and stylish — ready to take on all your adventures 🌈👜✨

Posted 2 days ago

“Have a few Dock & Bay products now, all a great standard, wash well and wouldn’t hesitate to buy from them again”

Helpful Report

Posted 4 days ago

That’s so lovely to hear, thank you! 💕 We’re thrilled you’re loving your D&B collection — quality that lasts and washes like a dream 🙌🌈 Can’t wait to have you back for more! ✨

Posted 2 days ago

“I love my bath towel! Tea towel is also fabulous and I am currently using my beach towel on holidays. They take up very little space, dry you quickly and dry quickly ready for next use. Will be buying more tea towels too. Thank you.”

Helpful Report

Posted 5 days ago

Ahh we love this! 😍 Sounds like you’ve got the full D&B lineup in action — bath, beach and kitchen! 🛁🏖️🍽️ So glad they’re keeping things quick-dry and space-saving wherever you go 🌈✨ Thanks so much for the love and support! 💕

Posted 2 days ago

“I recently purchased a set of quick dry colour towels and I’m genuinely impressed. Not only do they come in a vibrant range of hues that instantly brighten up the bathroom, but they also deliver on comfort.”

Helpful Report

Posted 5 days ago

So good to hear this! 💖 Bright colours and top-notch performance — that’s exactly what we’re all about 🌈✨ Thanks for bringing a splash of Dock & Bay joy to your bathroom! 🛁💦

Posted 5 days ago

“Love the feel, colours and size”

Helpful Report

Posted 6 days ago

So happy you’re loving it! 💕 The colours, the feel, the size — that’s the full Dock & Bay package right there 🌈✨

Posted 5 days ago

“Brilliant really pleased with my towel, great for the beach and sunbed not bulky so don’t have to carry extra towels”

Helpful Report

Posted 6 days ago

Yay, that’s what we love to hear! 🙌🌴 Perfect for beach days and sunbed lounging — all the fun without the bulk! ☀️💦

Posted 5 days ago

“Very impressed with my Purchase. Came in their own little bags, which was really handy. Excellent quality, very big towels, dried you so quick, was amazed! Bought for a Campervan for space saving. Did everything l hoped for. Money off for 1st purchase too.”

Helpful Report

Posted 1 week ago

Yay, this is amazing to hear! 🙌🌟 So glad the towels ticked all the boxes — quick dry, space saving *and* great quality! Perfect for campervan adventures 🚐💦 And who doesn’t love a cheeky first-purchase discount? 😉💚

Posted 6 days ago

“As a person who absolutely hates washing & drying her thick long hair, I was hopeful but sceptical that the hair wrap, that promised so much, could really make this dreaded task any easier. It arrived packaged really well & when I opened it, it felt good quality but surely too thin to do what I'd read it could do? How wrong was I? It did remove a lot more of the water from my hair than any other towels I've used & made the laborious blow dry so much quicker & easier! I love it so much I've bought one for my daughter & niece for Christmas!”

Helpful Report

Posted 1 week ago

Ahh this makes us so happy to read! 😍 We totally get the thick hair struggle — so glad our wrap’s made wash day a little easier (and quicker!) 💁‍♀️✨ Love that you’re sharing the magic with your daughter and niece too — best gift ever! 🎁💖

Posted 6 days ago

“Great service,items arrived super quick,very pleased with my purchases,bought items for Christmas gifts,I'm sure recipients will be pleased too”

Helpful Report

Posted 1 week ago

Yay, that’s what we love to hear! 🎁💫 So glad your order arrived nice and speedy — we’re sure those Christmas gifts will go down a treat! 🎄✨

Posted 6 days ago

“Such beautiful products As always the quality of Dock & Bay products never fail to impress. Lovely range & gorgeous bright colour. Bought as presents & gratefully received.”

Helpful Report

Posted 1 week ago

Thank you so much! 💕 We're so happy you love the colours and quality — sounds like those gifts were a big hit 🎁✨ Nothing better than spreading a bit of Dock & Bay brightness! 🌈

Posted 6 days ago

Dock & Bay is rated 4.9 based on 34,420 reviews