Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,613 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,613 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 27th January 2026

588

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Deck and bay not only has a very user-friendly website, but their products are amazing! We are very happy with everything we have purchased from this company, and will continue to shop with them!”

Helpful Report

Posted 1 day ago

Love this! 😄💖 Happy to hear everything’s been a hit. More Dock & Bay fun awaits! 🌈💛

Posted 16 hours ago

“Very happy bought a pack of 4 so we could all choose a different colour”

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Posted 1 day ago

Yay! 😍🌈 So glad you’re loving them! 4 towels, 4 colours, and happy vibes all around 🏖️💛 Perfect for the whole crew! 🌊✨

Posted 1 day ago

“So happy l found you. I saw towels hanging at a caravan park in jervis bay and l immediately jumped online to make my order. Thankyou!”

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Posted 1 day ago

So glad you jumped online! 😍💦 Dock & Bay towels spotted, loved, and now yours! Perfect for every trip 🌊✨

Posted 1 day ago

“Saw the Dock & Bay tea towels on my Insta feed. Thought who would spend that much on a tea towel!! Well me, purchased set of 5 and have to say for such a teeny part of our new fitted kitchen, I am sooo happy with them. Love the designs, so water absorbent & wash great. Now looking at bath sheets.”

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Posted 2 days ago

Haha, we love this! 😄💖 From Insta curiosity to kitchen hero. Quick-drying, gorgeous, and totally worth it 🌈✨ Bath sheets are calling! 🌊💛

Posted 1 day ago

“Checkout was easy and shipping was fast.”

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Posted 2 days ago

Yay! 🌞 Quick checkout and fast shipping, happy you had a smooth experience! 💛🌊

Posted 2 days ago

“Quick dispatch and postage. Great communication. Will buy from Dock & Bay again. Thanks guys”

Helpful Report

Posted 2 days ago

Thanks so much! 🌞 Quick dispatch, smooth delivery, and happy customers, that’s what we love! 💛 Can’t wait to see you back 🌊✨

Posted 2 days ago

“No issues, fast delivery.”

Helpful Report

Posted 2 days ago

Awesome! 🌞 Quick delivery and hassle-free, happy you’re enjoying your goodies! 🌊💛

Posted 2 days ago

“Easy to deal with, only downside was shipping took a while however it was right before christmas so makes perfect sense! Otherwise, flawless!”

Helpful Report

Posted 3 days ago

Thanks so much! 🌟 We’re thrilled everything else was flawless 💛. Totally understand about the pre-Christmas shipping delay, even Santa can’t beat that 🎅✨. We really appreciate your patience and support! 🌊💨

Posted 2 days ago

“I did not need customer service because my order was perfect. I appreciate how well everything is packaged and looks great right out of the mailer!”

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Posted 4 days ago

Yay! 🌞 We love hearing everything arrived perfectly and looking fab straight out of the mailer 📦✨. Thanks for sharing, happy unboxing vibes make our day as much as they make yours! 💛🌊

Posted 2 days ago

“I was disappointed at first that they were out of the colors and styles that I was originally interested in, but decided to get two hair wraps and a dog towel. They arrived in good time and work amazingly well! I will definitely keep an eye out for more products in the future!”

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Posted 4 days ago

So glad you gave it a try! 💛 Even though your first choices were out of stock, happy to hear the Hair Wraps and Dog Towel are working amazingly well 🌊🐾. Thanks for sticking with us. we can’t wait to surprise you with more colours and designs next time! ✨💨

Posted 2 days ago

“I did most of my Christmas shopping on Dock and Bay from 2 yr and 4 yr old ponchos, dog towel, beach towel , waterproof bag , head wraps, makeup removers and dressing gown , everyone was really happy with their gifts . I have been using numerous products for several years and love them all , orders arrive swiftly packaged well.”

Helpful Report

Posted 5 days ago

Wow! 😍💛 Sounds like your Dock & Bay Christmas haul was a hit! From kids’ ponchos to dog towels, beach essentials, and more. We’re thrilled everyone loved their gifts 🎁🏖️ Thanks so much for your continued support over the years and for sharing the love! ✨

Posted 5 days ago

“Easy and practical website to purchase the perfect towels. Order was packed within a few hours! Would recommend for sure”

Helpful Report

Posted 5 days ago

So happy your Dock & Bay shopping experience was smooth and quick! 😍✨ Thanks for recommending us!

Posted 5 days ago

“Great quality and fast shipping! Great end of the year sales!”

Helpful Report

Posted 1 week ago

Snagged a great deal, got it fast, and loving the quality! 🎉 Perfect way to end the year in style 🌊💛

Posted 1 week ago

“While I already knew I really like your product, I also continue to be impressed by your use of environmentally friendly packaging etc. Keep up the excellent work in providing a great product and service.”

Helpful Report

Posted 1 week ago

Thank you so much! 🌍💛 We’re thrilled you’re enjoying not just the towels but our eco-friendly approach too ♻️✨ Your support means the world and keeps us motivated to keep doing our best! 😍🌞

Posted 1 week ago

“Order came in a timely manner and just as described.”

Helpful Report

Posted 1 week ago

Awesome! 🌞 So glad your order arrived on time and just as expected! Thanks for sharing, and we hope you’re loving your new Dock & Bay goodies 💛✨

Posted 1 week ago

“I was very excited and happy with my experience. Ordering was simple; no problem with checkout. Delivery in a timely manner”

Helpful Report

Posted 1 week ago

So happy your Dock & Bay experience was smooth from checkout to delivery! 🚚💨 Thanks for sharing, and we hope your new goodies bring plenty of joy and sunny vibes 🌞💛

Posted 1 week ago

“Delivery was timely and accurate and the products are lovely”

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Posted 1 week ago

Thank you so much! 💛 We’re thrilled you’re happy with your Dock & Bay products and that they arrived just as expected 🏖️✨

Posted 1 week ago

“Absolutely love everything I’ve purchased from here! Exceptional quality, great towels! Def would repurchase!”

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Posted 1 week ago

Love hearing this! 💛 Thanks for supporting Dock & Bay, we’re thrilled you’d repurchase! 🌞💦

Posted 1 week ago

“No issues experienced!”

Helpful Report

Posted 1 week ago

Awesome! 😍💛 So glad everything’s working perfectly – thanks for the feedback! 🏖️✨

Posted 1 week ago

“We love our Dock & Bay towels so much, they’re our go-to gift for all our pool & beach-loving friends!”

Helpful Report

Posted 1 week ago

Ahh, we love hearing this! 😍💛 Dock & Bay towels make the perfect gift – quick-dry, soft, and totally travel-friendly 🏖️✨ Your friends are going to be just as obsessed as you!

Posted 1 week ago

Dock & Bay is rated 4.9 based on 34,613 reviews