Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,468 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,468 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 9th October 2025

584

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Would love to but have never recieved them”

Helpful Report

Posted 9 hours ago

Oh no! 💛 We’re so sorry to hear your order hasn’t arrived yet. That’s definitely not the experience we want for you! 📨 Please reach out to our customer service team so we can track it down and get it to you as soon as possible. We really appreciate your patience and can’t wait for you to enjoy your towels! 🌊

Posted 1 hour ago

“High Quality - the towels travel anywhere with me. I am though missing the animal print designs.”

Helpful Report

Posted 12 hours ago

So happy you’re enjoying your towels on the go! 🚤 Lightweight, quick-dry, and perfect for every trip! 🌞 We’ll keep the animal print idea in mind! 🦓

Posted 1 hour ago

“Very happy with my purchase of 3 hair wraps for Christmas Gifts. They arrived quickly after ordering, are packaged well and look very good.”

Helpful Report

Posted 16 hours ago

So happy to hear this! 💙 What a lovely Christmas gift idea, the hair wraps are always a hit! 🎁✨ Delighted they arrived quickly, were nicely packaged, and look fab. Hope the lucky recipients love them as much as we do! 🙌

Posted 1 hour ago

“Great beach towels”

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Posted 1 day ago

So glad you love it! 🙌 Perfect for soaking up the sun or chilling by the water! ☀️🧺

Posted 1 day ago

“Das Material und die Verarbeitung ist sehr gut. Sehr übersichtliche Seite und leicht zu bestellen.”

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Posted 1 day ago

Danke dir! 💙 Freut uns sehr zu hören, dass du mit Material, Qualität und Bestellung so zufrieden bist – genau so soll’s sein! 🙌

Posted 1 day ago

“A lovely, good quality product, beautifully presented. The ordering process was simple and it arrived quickly.”

Helpful Report

Posted 2 days ago

It's great to hear the ordering process was smooth for you and you're loving your item. We really appreciate your feedback! 😊

Posted 2 days ago

“Excellent, practical product 👌”

Helpful Report

Posted 2 days ago

We’re so glad to hear you're finding your D&B goodies both excellent and practical. Your feedback means the world to us! 😊

Posted 2 days ago

“Ultimately fantastic quality of your towels! Never had so few sand after a day on the beach ! I like your news via E-Mail, but once a week would bei quite sufficient ;-) Your big fan from Bavaria Marion”

Helpful Report

Posted 2 days ago

Thanks for the lovely review! Our towels really do make all the difference to beach days! 🏝️💙

Posted 2 days ago

“Tolle Handtücher in schönen Farben und super Qualität”

Helpful Report

Posted 3 days ago

Vielen Dank! 💛 Wir freuen uns sehr, dass dir die Farben und die Qualität unserer Handtücher gefallen — genau das ist unser Ziel! 🌈

Posted 3 days ago

“After buying two of those two years ago, I’m happy to buy some more for my family ! Great design, and durable”

Helpful Report

Posted 3 days ago

Wow, thank you! 💛 So thrilled our designs have stood the test of time and that you’re sharing them with your family. Here’s to many more years of style and durability! 🌈

Posted 3 days ago

“I bought a doggie towel for my son's dog Billy who was very excited. It is now in France. The family were so pleased that it's made of recycled material.”

Helpful Report

Posted 3 days ago

Aw, we love this! 🐾 So happy Billy and the family are enjoying the towel and even better that it’s doing good for the planet too. Thanks for sharing the love all the way to France! 🌍💛

Posted 3 days ago

“First time making a purchase with Dock & Bay and really impressed with their products and customer service. My package was lost and they rushed me a replacement order without question. I will definitely be purchasing more items in the future.”

Helpful Report

Posted 3 days ago

Yay! 🌞 So happy your towel made holiday life easier, quick-dry, sand-repellent, and light to carry is exactly what we love too. Thanks for sharing!

Posted 3 days ago

“I love these towels, I have been using one for years, and bought them for my whole family.”

Helpful Report

Posted 3 days ago

Yay! 💫 Thanks for the long-time love and for sharing the towel magic with your family!

Posted 3 days ago

“Bought as a gift for neice for Xmas”

Helpful Report

Posted 3 days ago

Aw, how lovely! 🎁 Hope your niece loves her Christmas surprise, thanks so much for choosing us!

Posted 3 days ago

“Purchased tea towel bundle. Fantastic service. Great product and good value for money. Love how quickly they dry and how good they look in the kitchen. Ticks all the boxes for me, recycle, uk business, looking forward to buying more items.”

Helpful Report

Posted 3 days ago

We're delighted to hear that you love our tea towel bundle and that it's meeting all your expectations! We can't wait to welcome you back for more goodies! 🕺🏻🤫

Posted 3 days ago

“I never had a better experience with the support team in the live chat. First, the ai chat bot was my contact person and after it couldn’t help me, someone contacted me and we figured everything out. Good job, loved it.”

Helpful Report

Posted 3 days ago

Thank you so much for your fantastic review, Marie! 🌟 We're thrilled to hear we were able to assist you effectively 💖😇

Posted 3 days ago

“Hands down the best hair towel. Makes drying your hair so much easier as genuinely does remove moisture from your hair. They also look amazing.”

Helpful Report

Posted 4 days ago

Wow, this made our day! 💛 So happy to hear the hair wrap’s making drying easier and looking fab while doing it. Thanks for the amazing feedback

Posted 4 days ago

“Nice Material, nice Colours. I am looking forward to use it.”

Helpful Report

Posted 4 days ago

Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that you love the material and colours. Can't wait for you to get the chance to use it!

Posted 3 days ago

“Great item, works really well, stays on hair with no problems, thank you.”

Helpful Report

Posted 4 days ago

Love hearing this! 💛 So glad it’s staying put and doing the job brilliantly. Thanks so much for the lovely feedback!

Posted 4 days ago

“Bought my towel to go on holiday and its brilliant. Repels the sand and great for swimming and snorkelling because it drys quickly. So light weight to carry to. Very pleased with it”

Helpful Report

Posted 6 days ago

Love this! 🌴 So happy your towel was the perfect holiday sidekick, sand-resistant, quick-dry and easy to pack is exactly what it’s made for. Thanks for taking it on your adventures!

Posted 4 days ago

Dock & Bay is rated 4.9 based on 34,468 reviews