Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,701 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 2nd March 2026

589

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I sent my order in, received a tracking # along with my proof of purchase. On that receipt it said I should receive it with 6-8 days. After checking the T# multiple times it never changed, I emailed Dock & Bay and they responded right away and told me it was to arrive in a day or so. I received the towels within 2 days of them responding to my email. It was nice that I I was responded to within 24 hours and that they had the correct information.”

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Posted 2 days ago

“The items came quickly in time for my trip”

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Posted 2 days ago

“Love the pattern and material, the face wipes are perfect size and feel lovely on the face. The gift box was a perfect gift. The postage was super quick, I ended up buying another one for my mum for mother's day.”

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Posted 3 days ago

Love this 💙🎁 So great to hear you enjoyed the pattern and feel of the set, and that the face wipes have been such a hit too 😄✨ Even better that the gift box worked perfectly as a present (and what a lovely Mother’s Day idea for your mum 🌸🙌). And super quick postage is always a win! 🚚💨

Posted 2 days ago

“I am incredibly happy with Dock& Bay's customer service. The got back to me immedietly WITH a solution! It was such a seamless process!”

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Posted 6 days ago

So great to hear our customer service team could help quickly and make everything nice and seamless for you ✨

Posted 5 days ago

“Love love love these tea towels and always recommend them to anyone that walks into my kitchen. Such fun patterns too”

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Posted 1 week ago

Fun patterns + kitchen favourite + lots of love, we’re here for it! 😎🍽️

Posted 6 days ago

“I really like your products which I've purchased for gifts over the years; however, I never knew you started selling your products through Amazon till just recently. After placing this order my daughter said something. I could have received my last order faster (without paying a $15 expedited shipping fee on your site) & for less money. I would GREATLY appreciate a refund.”

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Posted 1 week ago

Thanks so much for your continued support over the years 💙 We really appreciate you choosing us for gifts, that means a lot 🙌 I’m really sorry for the frustration around delivery options and pricing differences between our website and Amazon. I completely understand why that would feel disappointing, especially after placing your order. We’re not able to process refunds for shipping costs after an order has been placed, but I’ll make sure your feedback is passed on to the team so we can keep improving clarity around delivery options and where our products are available 🌿 If there’s anything else we can help with, just let us know, we’re here to help 💙

Posted 6 days ago

“Overall I am happy with my purchase and I would purchase again. The only thing that I think is a bit negative is the price of the items. Especially when it comes to the big towels.”

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Posted 1 week ago

Thanks for the support, and also appreciate you being open about pricing, especially on the bigger towels. That kind of feedback really helps us improve💙🙏

Posted 1 week ago

“Very happy with my purchases”

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Posted 1 week ago

So happy to hear you’re pleased with your purchases, thank you for sharing🎉🌴

Posted 1 week ago

“Website was easy to use and delivery was fast. Towels are great quality and washes well.”

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Posted 1 week ago

Thanks so much 💙

Posted 1 week ago

“Excellent service, I was very happy with my purchase.”

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Posted 1 week ago

Amazing! 🎉 Great service, great purchase, happy vibes all round 😍

Posted 1 week ago

“Loved this!”

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Posted 1 week ago

Short, sweet, and loved, that’s what we like to hear 🙌

Posted 1 week ago

“Very easy and straightforward to order, good communication and fast delivery”

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Posted 1 week ago

Brilliant! 🚚

Posted 1 week ago

“Simple design, lightweight fabric perfect for travelling. Fast shipping.”

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Posted 2 weeks ago

Brilliant! 🚀 Lightweight, simple, and perfect for travelling 😄

Posted 1 week ago

“Uncomplicated ordering. Quick delivery. Lovely designs and beautiful colours”

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Posted 2 weeks ago

Thanks so much 💙 Really happy to hear everything from ordering to delivery was smooth, and that you’re loving the colours and designs 🌿

Posted 2 weeks ago

“Easy to order and got good and quick help from Rosa when a product I had choses was not available”

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Posted 2 weeks ago

Teamwork makes the dream work! 😄 Glad Rose could swoop in and help when your first pick wasn’t available ✨

Posted 2 weeks ago

“Service was great and order came so quick. I was super happy.”

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Posted 2 weeks ago

Thanks so much! 🥰📦 We’re really happy to hear everything arrived fast and you were super happy with the service ✨

Posted 2 weeks ago

“Customer experience was great - easy ordering, good discount codes, quick delivery and well packaged.”

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Posted 2 weeks ago

This is great to hear! 😄📦 Easy ordering, fast delivery and good value is what we love to deliver 💛

Posted 2 weeks ago

“Die Handtücher sind wirklich super, wir haben mittlerweile schon 5 Stück davon gekauft plus ein Poncho. Auch als Geschenke sind die Artikel super. Trocknen extrem schnell, es sammelt sich kein Sand an und einfach genial wie kompakt sie sind”

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Posted 3 weeks ago

Das ist großartig zu hören! 😄🏖️ Schön, dass die Handtücher und der Poncho bei euch so beliebt sind, auch als Geschenke eine tolle Wahl 🙌💛

Posted 2 weeks ago

“I was a little nervous to order these towels at the beginning, because of the price mostly. But after reading multiple reviews I was sold. I’m very impressed with the quality of these towels.”

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Posted 3 weeks ago

Thanks so much for sharing! 🥰🌊 We’re really happy to hear the towels have impressed you, great quality is exactly what we aim for ✨

Posted 2 weeks ago

“I was very happy with my experience! Great quality and beautiful colors!”

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Posted 3 weeks ago

Really appreciate your feedback! 💛🌴 So glad you had a great experience and are happy with your order 🌈✨

Posted 2 weeks ago

Dock & Bay is rated 4.9 based on 34,701 reviews