Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,710 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,710 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 12th May 2026

591

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Website has good, clear photos. User friendly. Ordering & payment system easy.”

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Posted 7 hours ago

That’s brilliant to hear 🌐 Thanks so much💙

Posted 10 minutes ago

“Tolle Strandtücher, tolle Qualität und tolle Farben”

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Posted 15 hours ago

Das freut uns sehr 💙🌈 Vielen Dank für das liebe Feedback, schön, dass dir Qualität und Farben so gut gefallen 😄🙌✨

Posted 16 minutes ago

“I am very happy about the quality of the towels. I ended up exchanging a couple of the colours and this experience was seamless with the Dock & Bay customer service team. I highly recommend this product.”

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Posted 1 day ago

Great quality and a seamless experience with our customer service team, we love to see it 😄🙌 Thanks so much for recommending us!✨

Posted 23 hours ago

“Great quality and shipping was fast.”

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Posted 1 day ago

Really happy to hear everything arrived quickly and you’re pleased with the quality 🙌✨

Posted 23 hours ago

“Excellent experience overall!”

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Posted 1 day ago

“Very happy with the shipping, the blanket, and the carrying case.”

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Posted 1 day ago

That’s great to hear 💙☀️ Really happy everything arrived well and you’re enjoying the blanket and bag combo 😄🌴

Posted 1 day ago

“that’s what I said: tollste designs, leicht zu bestellen- einfach perfekt”

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Posted 1 day ago

Vielen Dank 💙😊 So schön zu hören, dass dir unsere Designs gefallen und du das Bestellen als unkompliziert empfunden hast. „Einfach perfekt“ zu lesen, macht uns richtig happy 🙌✨

Posted 1 day ago

“I still haven't received”

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Posted 2 days ago

Sorry to hear this 💙😕 That’s definitely not the experience we want for you. Please could you send us a DM with your order details so we can look into this straight away and get it sorted for you as quickly as possible 🚚✨

Posted 2 days ago

“Happy with the products and quick shipping.”

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Posted 2 days ago

Glad you’re happy with everything and that it arrived quickly too 🚚✨

Posted 2 days ago

“I sent my order in, received a tracking # along with my proof of purchase. On that receipt it said I should receive it with 6-8 days. After checking the T# multiple times it never changed, I emailed Dock & Bay and they responded right away and told me it was to arrive in a day or so. I received the towels within 2 days of them responding to my email. It was nice that I I was responded to within 24 hours and that they had the correct information.”

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Posted 5 days ago

Really great to hear this 💙🙌 Glad the team were able to respond quickly and get everything clarified for you, especially with accurate delivery info so you weren’t left waiting. And even better that your order arrived shortly after 🚚✨ We really appreciate you sharing your experience!

Posted 3 days ago

“The items came quickly in time for my trip”

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Posted 5 days ago

That’s great to hear 💙😄 So glad everything arrived quickly and in time for your trip, perfect timing really makes all the difference when you’re getting ready to travel ✈️🙌

Posted 3 days ago

“Love the pattern and material, the face wipes are perfect size and feel lovely on the face. The gift box was a perfect gift. The postage was super quick, I ended up buying another one for my mum for mother's day.”

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Posted 6 days ago

Love this 💙🎁 So great to hear you enjoyed the pattern and feel of the set, and that the face wipes have been such a hit too 😄✨ Even better that the gift box worked perfectly as a present (and what a lovely Mother’s Day idea for your mum 🌸🙌). And super quick postage is always a win! 🚚💨

Posted 6 days ago

“I am incredibly happy with Dock& Bay's customer service. The got back to me immedietly WITH a solution! It was such a seamless process!”

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Posted 1 week ago

So great to hear our customer service team could help quickly and make everything nice and seamless for you ✨

Posted 1 week ago

“Love love love these tea towels and always recommend them to anyone that walks into my kitchen. Such fun patterns too”

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Posted 1 week ago

Fun patterns + kitchen favourite + lots of love, we’re here for it! 😎🍽️

Posted 1 week ago

“I really like your products which I've purchased for gifts over the years; however, I never knew you started selling your products through Amazon till just recently. After placing this order my daughter said something. I could have received my last order faster (without paying a $15 expedited shipping fee on your site) & for less money. I would GREATLY appreciate a refund.”

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Posted 1 week ago

Thanks so much for your continued support over the years 💙 We really appreciate you choosing us for gifts, that means a lot 🙌 I’m really sorry for the frustration around delivery options and pricing differences between our website and Amazon. I completely understand why that would feel disappointing, especially after placing your order. We’re not able to process refunds for shipping costs after an order has been placed, but I’ll make sure your feedback is passed on to the team so we can keep improving clarity around delivery options and where our products are available 🌿 If there’s anything else we can help with, just let us know, we’re here to help 💙

Posted 1 week ago

“Overall I am happy with my purchase and I would purchase again. The only thing that I think is a bit negative is the price of the items. Especially when it comes to the big towels.”

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Posted 1 week ago

Thanks for the support, and also appreciate you being open about pricing, especially on the bigger towels. That kind of feedback really helps us improve💙🙏

Posted 1 week ago

“Very happy with my purchases”

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Posted 2 weeks ago

So happy to hear you’re pleased with your purchases, thank you for sharing🎉🌴

Posted 2 weeks ago

“Website was easy to use and delivery was fast. Towels are great quality and washes well.”

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Posted 2 weeks ago

Thanks so much 💙

Posted 2 weeks ago

“Excellent service, I was very happy with my purchase.”

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Posted 2 weeks ago

Amazing! 🎉 Great service, great purchase, happy vibes all round 😍

Posted 2 weeks ago

“Loved this!”

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Posted 2 weeks ago

Short, sweet, and loved, that’s what we like to hear 🙌

Posted 2 weeks ago

Dock & Bay is rated 4.9 based on 34,710 reviews