Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,534 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,534 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 4 star review on 17th December 2025

586

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“This has been a very seamless customer experience! From finding an ad on social media, it’s a very user friendly website, time between ordering, shipping and delivery was efficient, and the packaging is environmentally friendly! And that’s before even talking about their gorgeous range!”

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Posted 5 hours ago

“Was a very easy process to order. Easy experience.”

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Posted 5 hours ago

“Great service”

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Posted 15 hours ago

“Super schnelle Lieferung. Gut verpackt und der Kontakt unkompliziert. Jeder Zeit wieder. Haben schon einige Produkte für die Familie gekauft. Auch für die Reise top. Da es Gewicht durch die Leichtigkeit bei Flugreisen einspart. DANKE.”

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Posted 19 hours ago

“Quick delivery”

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Posted 21 hours ago

So glad your order arrived quickly! 💙📦

Posted 20 hours ago

“Quick postage”

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Posted 1 day ago

So glad your order arrived quickly! 💙📦 Fast delivery means more time enjoying your Dock & Bay products.

Posted 20 hours ago

“Incredibly happy with the quality of these products, they make a great Christmas present and are perfect for long summer days on the beach.”

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Posted 1 day ago

So thrilled you’re happy with the quality! 💙🎄 Perfect for Christmas gifting and ready for long, sunny beach days, exactly what Dock & Bay products are made for. 🏖️✨

Posted 20 hours ago

“Truly the BEST customer service for an amazing product! I messed up my order and they were so kind to help me fix it. The kindness was truly appreciated, because they did not have to assist with the issue. I will be purchasing again and will refer them to everyone who spents days at the water.”

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Posted 1 day ago

We’re so glad we could help! 💙✨ Your support and kind words mean the world. Can’t wait to welcome you back and keep making beach days better! 🏖️🌊

Posted 21 hours ago

“Easy to order online. Received my order quickly. Well recommended & will order again.”

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Posted 1 day ago

We’re thrilled you found ordering easy and that your order arrived quickly. Can’t wait to welcome you back for your next Dock & Bay purchase! ✨🏖️

Posted 1 day ago

“Meine Freundin hat sich einen Gutschein gewünscht und ich bin froh, dass ich nicht selbst entscheiden musste, was ich bestelle. Bei der tollen Auswahl wäre mir das richtig schwer gefallen!”

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Posted 1 day ago

Wie schön, dass der Gutschein die perfekte Lösung war! So kann sich deine Freundin selbst etwas aussuchen, bei unserer tollen Auswahl ist das definitiv die beste Wahl. 💙✨

Posted 1 day ago

“Easy website to navigate! Quick and easy delivery.”

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Posted 2 days ago

hanks for the lovely feedback! We’re so glad you found our website easy to navigate and that your order arrived quickly. Happy shopping! 💙✨

Posted 1 day ago

“Fast delivery very happy with my new set of towels. Got some extras as pressies for Christmas as well.”

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Posted 2 days ago

So glad to hear you’re happy with your new towels and that they arrived quickly! Perfect timing for Christmas gifts too. Hope everyone loves them as much as you do. 🏖️✨

Posted 1 day ago

“Great products. We have several in our house.”

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Posted 2 days ago

We love this! 🥰 So happy our products have found a home with you. Thanks for your continued support 🌟🌊

Posted 1 day ago

“I bought this as a gift and they absolutely loved it. Quick dry and great the sand just comes off. The pattern is lovely too!”

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Posted 3 days ago

Gift win!✨ Stylish, practical, and perfect for beach adventures. Love hearing this 🌟

Posted 2 days ago

“Easy to order easy to track. No problems with delivery”

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Posted 3 days ago

“Great quality products and fantastic service. When part of my order failed to arrive, the Dock and Bay team quickly sent a replacement. 5 star service!”

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Posted 4 days ago

Great to hear you loved the products and our service! Thank you for the 5-star review! 🌟🌊

Posted 3 days ago

“Shipping was quick. The packaging is really cute!”

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Posted 1 week ago

Speedy shipping ✔️ Cute packaging ✔️ Happy customer ✔️ 😎💛

Posted 1 week ago

“international site is a bit lagging (newsletter signup code did not arrive) but the customer service was helpful”

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Posted 1 week ago

Thanks for letting us know! 💛 Sorry the signup code didn’t arrive right away, but we’re glad our customer service could help. 😊

Posted 1 week ago

“Bought for gifts..”

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Posted 2 weeks ago

Awesome gift choice! 💌 We hope they love their goodies 🫶🏼

Posted 2 weeks ago

“Great sales pricing and fast delivery”

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Posted 2 weeks ago

Thanks so much! 🎉 Happy to hear you loved the sales and fast delivery 💙

Posted 2 weeks ago

Dock & Bay is rated 4.9 based on 34,534 reviews