Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 33,704 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 33,704 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 10th October 2024

574

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I still have yet to receive my order. It says it was to be delivered two weeks ago. USPS states it’s “at a facility” about an hour away and has been for two weeks. Terrible terrible. Do not recommend ordering from this company”

Helpful Report

Posted 2 weeks ago

“I was a litte apprenhensive - would they be like cardboard, would they actually dry me, what is the right size to get, what do they feel like, are they worth the money, etc.... Well after some measuring of existing towels for size/guidance I decided to go for the XL. For adults they are great size. Cover sunbeds nicely, great for baech, good wrap around etc. For kids (mine are 7 and 11) the XL were a little too big. I was contantly picking the ends up off the floor and re-wrapping the kids. They are soft - think smooth brushed cotton feel. About normal t-shirt thickness. (Not great for warmth if its a little cool around the pool and you want to get under them as a blanket!)! Yes they do dry you very well although they soak up the water and get wet quickly but then they do dry very quickly too. Its not like sitting on a really wet normal towel. They would easily be dry in 15 mins in hot weather. They arent cheap but I think they are an investment for future holidays. They do save space in your suitcase and daily pool bag (we noramally take 2 beach bags but used 1 this holiday). We didnt use the pouches really once we were on holiday but the towels easily folded back up into them for packing to come home. I washed mine before 1st use and have washed them upon my return home - they have been fine no issues. I would definately recommend for sunny/beach/pool holidays. My elderly parents were with us and on holiday and now want some ordering!”

Helpful Report

Posted 2 weeks ago

We love that you gave our towels a full holiday test run! 🏖️ It’s fantastic to hear the XL towels worked so well for you and your family – they really do make sunbeds feel like a luxury! 🌞 Totally get that they might be a bit big for the little ones, though – but we’re glad they’re a perfect fit for the adults! As for the softness and quick drying, we’re stoked they lived up to your expectations. And you’re right, they might not be your go-to for a cozy blanket by the pool (we’re all about that beach breeze!) 🌬️ But they’re a total game-changer when it comes to drying fast and saving space in your suitcase. ✈️ We’re thrilled to hear your parents are already eyeing their own set – we love a family of Dock & Bay fans! 💛 Thanks so much for the thoughtful review and for recommending us. We’re sure you’ll have plenty of amazing holidays ahead with your new towels!

Posted 2 weeks ago

“Great towels, great customer service- Couldn’t ask for a better product! This Company takes pride in their products & It shows!”

Helpful Report

Posted 2 weeks ago

Thank you so much for the amazing feedback! 🌟 We’re thrilled to hear you’re loving the towels and the service! We really do take pride in every towel we make, and it means the world to us to know it’s making a difference for you. We’ll keep bringing you the best – because you deserve nothing less! 🙌💛

Posted 2 weeks ago

“Love Dock and Bay. Bought towels last year for the beach as a result of speaking to some fellow holidaymakers who highly recommended these towels. As soon as I got home I ordered 2 extra large towels. I was really surprised at the vast selection of colour choices. Quality is exceptional and they dry so quickly. The extra large covers the whole sun lounger. Love the bags they are packed in. On our last holiday we were asked by fellow holidaymakers about our towels so gave them all the information. Best beach towels we have ever bought. So as soon as I saw the new pillow I had to buy one. It arrived quickly and exactly as described. Not used yet but will be using on our next holiday. I love the idea that you can fix it to the sun lounger so that it does not blow away. Just wish there were more colour choices so that I could get one to match my pink and lilac striped towel.”

Helpful Report

Posted 2 weeks ago

Wow, thank you so much for the kind words! 😍 We’re so thrilled to hear you’re loving your Dock & Bay towels, and it’s even more awesome that you’ve been spreading the word to fellow holidaymakers! 🌴💬 The extra-large towels really do make a sun lounger feel like a personal paradise, right? 🏖️ We’re also pumped that you’re excited about the beach pillow – that sun lounger attachment is a total game-changer for windy days! 💨 Thanks for the great feedback on the colours too – we’re always brainstorming new options to match your perfect beach set, so stay tuned! Can’t wait to hear how the pillow works on your next holiday! 🌈✨

Posted 2 weeks ago

“Bought for 17y teenage daughter. Arrived early. Great quality. Bright colours. She loved it. Compact for her smaller suitcase as well. Will be getting one for next teenager. Thanks.”

Helpful Report

Posted 2 weeks ago

Yesss! Love hearing this 🎉 Bright, compact, early, and totally teen-approved? That’s what we like to call a win all round! Can’t wait to help you towel-up the next teenager too – we’ve got colours ready and waiting 🌈💼

Posted 2 weeks ago

“We have just returned from a trip to Cyprus where we used our new D&B towels for the first time, they were amazing and highly recommend.”

Helpful Report

Posted 2 weeks ago

That sounds like an amazing trip – and we’re so honored our towels got to tag along! 🧳🌴 Thanks a ton for the love and the recommendation 💛

Posted 2 weeks ago

“I'm so satisfied with the towel that I had to buy another one for my partner”

Helpful Report

Posted 2 weeks ago

One towel’s never enough, right? 😄 So glad it was love at first dry – your partner’s in for a treat!

Posted 2 weeks ago

“Always amazing high quality stuff. I am a repeat customer and I think I will be until the end of time!”

Helpful Report

Posted 2 weeks ago

Now that’s the kind of lifelong commitment we’re here for 😍 Thank you for being part of the Dock & Bay fam – repeat customers like you are what keep us going (and glowing 🌞). We’ll keep bringing the high-quality goodness, you just keep being awesome. Deal?

Posted 2 weeks ago

“Fabulous quality! Pleased with my purchase.”

Helpful Report

Posted 2 weeks ago

Yay, so glad to hear you’re happy with your purchase! 😊💛 We’re all about that fabulous quality, and it’s great to know it’s working perfectly for you! Thanks for the awesome feedback! 🌟

Posted 2 weeks ago

“Was bought as a present for my Daughter in Law. She loved it and was very pleased.”

Helpful Report

Posted 2 weeks ago

That’s so wonderful to hear! 🎁💛 We’re so happy your daughter-in-law loved the gift—it’s always great to get a positive reaction! Thanks for choosing Dock & Bay for such a special present! 😊✨

Posted 2 weeks ago

“Lovely quality and design. Very soft finish and can be tumble dried. Very pleased with the purchase.”

Helpful Report

Posted 2 weeks ago

We’re so happy to hear you’re loving the quality and design! 😍💛 A soft finish and tumble dry-friendly—perfect for easy care! So glad you’re pleased with your purchase, and thank you for the wonderful feedback! 😊✨

Posted 2 weeks ago

“I like the towels, especially the size. I have not used the towels yet. I bought them for an upcoming vacation. However, I would not recommend monogramming these towels with Dock & Bay. The color of the thread and size of lettering is too “heavy” for these towels (in my opinion). 😊”

Helpful Report

Posted 2 weeks ago

“Nice customer experience and nice products. However I think it would be great to improve packaging.”

Helpful Report

Posted 2 weeks ago

“Quality product and swift service”

Helpful Report

Posted 3 weeks ago

Thank you so much for the awesome feedback! 😊💛 We’re thrilled to hear you’re happy with the quality and service. We’re always here to deliver the best! 🙌✨

Posted 2 weeks ago

“Love love love Dock and Bay, having been introduced to the company just over a year ago by friends, we now have 4 L towels, 4 XL towels and my grandson has the poncho - the products are amazing, lightweight and super quick at drying. Thank you D&B, we will be purchasing more.”

Helpful Report

Posted 3 weeks ago

Aww, we love hearing this! 💛 It’s amazing that you’ve been part of the Dock & Bay family for over a year now—sounds like you’ve got the whole crew covered, including your grandson with his poncho! 😄🦸‍♂️ So happy to hear you're loving the lightweight, quick-drying towels, and we can’t wait for your next purchase! Thanks for the love and support! 🙌🌟

Posted 2 weeks ago

“Working with the Dock & Bay team to design custom towels for our organization was a breeze! They were always attentive, knowledgable, and friendly! Would 10/10 recommend working with them! The towels have arrived are amazing ~ exactly what we wanted!”

Helpful Report

Posted 3 weeks ago

Wow, thank you for the wonderful feedback! 🙌💛 It was an absolute pleasure working with you to design the custom towels, and we’re so glad they turned out just as you envisioned! 😍 We truly appreciate the recommendation and are thrilled to hear you're loving the final product. Can’t wait to see them in action! ✨

Posted 2 weeks ago

“Dry so quickly, soaks up any water, I've been using after wild swimming. Love them”

Helpful Report

Posted 3 weeks ago

This is amazing to hear! 🌊💙 We’re so glad the towels are working perfectly after your wild swims! 🏊‍♀️💦 Quick-drying and super absorbent is exactly what you need after a dip in the wild. Thanks for sharing the love—we're thrilled you're loving them! 😊💛

Posted 2 weeks ago

“Brilliant hair towel, great to wear, light & comfortable, dries hair well, looks good too! Prompt delivery & eco friendly”

Helpful Report

Posted 3 weeks ago

Yay, love this! 💛 So happy to hear you're enjoying the hair towel—it’s all about comfy, quick-drying goodness and looking fab while you do it! 😍💁‍♀️ Big thanks for the shout-out on the fast delivery and eco-friendly vibes too. You've just made our day! 🌍✨

Posted 2 weeks ago

“I ordered several Dock & Bay dog towels and not only are they super absorbant, they are really bright and cheery! I love replacing all of my old grungy towels with these. The hand pockets make drying off that much easier too. My favorite thing about these is how much space they save and how quickly they dry. 10/10!!!”

Helpful Report

Posted 3 weeks ago

“The packaging was awesome and eco friendly. I already owned a towel from here that use every time I go on a beach holiday - I’ve had it for around 8 years and it’s still in great condition! Definitely recommend this brand for quality and style.”

Helpful Report

Posted 3 weeks ago

This absolutely made our day! 🥹💛 So amazing to hear your towel has been with you for eight years and is still going strong—that’s the kind of long-lasting love we aim for! 🙌 And we’re so glad you loved the packaging too—eco-friendly and fab, just how we like it! 🌿✨ Thanks so much for your support and recommendation! 😊

Posted 2 weeks ago

Dock & Bay is rated 4.9 based on 33,704 reviews