Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,422 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,422 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 9th October 2025

584

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to use website and got what I needed ready for hols, quick delivery too”

Helpful Report

Posted 3 days ago

So glad to hear that! 🙌 Nothing better than a smooth shop and speedy delivery before a holiday. Hope your new goodies make the trip even better! ☀️🧳

Posted 2 days ago

“Bit of a disaster with delivery (Royal Mail) but luckily it arrived by the skin of its teeth! Was shocked at how thin the towels are, and they don’t dry the body properly. But they are lighter for travel, great size (XL). They also don’t dry quickly once wet. Ok for laying on as the size is good, but absolutely no ‘cushioning’ feel. Yes smooth feel, quite a strange feel actually! Obviously too expensive not to use again, so I will. But I wouldn’t buy again. To be very honest I believed the reviews and hype and disregarded the not so good reviews. Lesson learned!”

Helpful Report

Posted 5 days ago

Thanks so much for taking the time to share your honest feedback 💛 We're really sorry to hear your experience didn’t live up to expectations (and for the delivery stress too — sounds like quite the journey!). Our towels are designed to be lightweight and quick-drying, so they do feel a bit different from traditional cotton — definitely more of a smooth, compact travel towel than a fluffy one. We totally get they’re not for everyone though, and we appreciate you giving them a fair try 🙏💬 If you’d like, our team can help with some tips on getting the best absorbency out of them — just let us know! 💦✨

Posted 3 days ago

“A great big towel that was brilliant for holiday but overall I think quite expensive for what it is. Great postage, was very quick to arrive.”

Helpful Report

Posted 1 week ago

Thanks for the love! 🙌 Delighted it arrived fast and worked a treat on holiday. We hear you on price — we focus on long-lasting quality and planet-friendly materials 💚

Posted 1 week ago

“Very good speedy service and problem free delivery.”

Helpful Report

Posted 2 weeks ago

So great to hear everything went smoothly 🙌💛 Fast, fuss-free service is what we love to deliver! Thanks for sharing 🌈✨

Posted 2 weeks ago

“Excellent Quickdry beach towels, and sand does not seem to stick to them either.”

Helpful Report

Posted 3 weeks ago

Sand belongs on the beach, not in your bag 😉💦 Glad they’re working their magic!

Posted 3 weeks ago

“As usual, great service from D&B. Third item I've bought from them. I ordered an extra large microfibre towel with initials. Came in a lovely bag, beautifully presented.”

Helpful Report

Posted 3 weeks ago

Third time’s the charm 🙌🌈 So happy you’re loving the XL personalised towel & the little bag of joy it comes in 💚 Thanks for coming back to us again!

Posted 3 weeks ago

“Easy to order, do have to pay delivery though”

Helpful Report

Posted 1 month ago

Thanks for the feedback! 🙌 We’re glad ordering was easy and we’ll definitely keep delivery costs in mind – always aiming to make the experience even better 💖✨

Posted 4 weeks ago

“Order arrived quickly. Easy ordering”

Helpful Report

Posted 1 month ago

Yay, that’s just what we like to hear! 🙌✨ Smooth ordering and speedy delivery – thanks for the lovely feedback 💖

Posted 1 month ago

“They are the right size and very convenient. I use them at the gym while I’m training.”

Helpful Report

Posted 1 month ago

So good to hear! 💪🙌 Perfect size and super convenient makes them a great gym buddy – thanks for sharing! ✨

Posted 1 month ago

“Website was easy to navigate and delivery came quickly.”

Helpful Report

Posted 1 month ago

So happy to hear that! 🙌✨ Glad the website was easy to use and your order arrived nice and quickly – just how it should be 💖

Posted 1 month ago

“Great product...and website is very straighforward to order. I was a little dissapointed at the number of items that are out of stock.I appreciate it may be soming in to 'out of season' for e.g. the usage of beach towels, but we right into the 'gifting' season for those of us who wish to gift the product in advance of the next season.”

Helpful Report

Posted 1 month ago

Thanks so much for the kind words about our products and website 💙✨ We totally hear you on the stock – some of our most-loved items do fly off the shelves quickly 🌈⚡ We’re always working hard to keep up, especially with gifting season in full swing 🎁 Thanks for bearing with us, and for spreading the Dock & Bay love!

Posted 1 month ago

“Really easy to use, great price. The only reason I give 4 stars is I expected my hair to dry out in it quicker compared to other versions and that could be a misconception on my part.”

Helpful Report

Posted 1 month ago

Thanks so much for the honest feedback! 💛🙌 Our wraps are designed to be lightweight, gentle and cut down drying time compared to bulky towels 🌈✨ But we’ll take this on board – so glad you still found them easy to use and great value! 💕

Posted 1 month ago

“4 stars for the journey so far - easy online experience, quick delivery and the product looks great. I’ve not tried the product yet, but I have the confidence they will work.”

Helpful Report

Posted 1 month ago

Thanks so much for the stars! 🌟🙌 We’re glad the ordering was smooth and delivery speedy 🚀✨ Can’t wait for you to put your new D&B to the test – we think you’ll love it! 💕

Posted 1 month ago

“Ok, nothing special. Could be a bit bigger”

Helpful Report

Posted 1 month ago

Thanks for the honest feedback! 💛 Our towels are designed to be compact and travel-friendly ✈️🧺 but if you’re after more coverage, we’ve got Large and XL sizes that might be just what you’re looking for 🌊🙌

Posted 1 month ago

“Love the prints/colours and the space for your hands. Quick delivery too.”

Helpful Report

Posted 1 month ago

Yay! 🌈🙌 Gorgeous prints, handy design and speedy delivery – that’s the triple win we love 💖✨

Posted 1 month ago

“Good communication. Prompt. Items as described.”

Helpful Report

Posted 1 month ago

That’s what we love to hear 🙌💌 Smooth service + fab products = happy days 🌞✨

Posted 1 month ago

“Ordered quick drying towel due to reduced price being offered. Company sent item out within a reasonable time, received regular updates on order. Website was easy to use”

Helpful Report

Posted 1 month ago

So glad to hear this 🙌 A smooth shop, speedy updates and a bargain towel on top – thank you for the lovely review!

Posted 1 month ago

“I bought a D&B beach towel last year because I saw the difference between my old one and my friend's, which was a Dock&Bay. Hers was so much better, so I had to try! I am super satisfied! So much that, this year, I bought a larger beach towel and a few bath towels :-)”

Helpful Report

Posted 1 month ago

Love this story 🙌 So glad you took the leap and tried Dock & Bay — and even better that you’re loving them enough to grab a larger beach towel and bath towels too 🌊✨ Here’s to many more sunny, sand-free adventures 💛

Posted 1 month ago

“Towels good quality, service good.”

Helpful Report

Posted 1 month ago

Love hearing this 🙌 Great towels and great service — exactly what we aim for 🌊✨ Thanks for sharing 💛

Posted 1 month ago

“Great colors!”

Helpful Report

Posted 1 month ago

Bright and beautiful — just how we like it 🌈🙌 Thanks for the love! ✨

Posted 1 month ago

Dock & Bay is rated 4.9 based on 34,422 reviews