Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 29,013 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 29,013 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 10th April 2024

567

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Use the poncho to keep the car dry after swimming lessons! Works amazingly and looks great too 😍”

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Posted 3 months ago

“Very compact, I can pack 4 of these towels in less space than a traditional beach towel. They feel nice to touch, wash and dry well.”

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Posted 3 months ago

“Very comfortable, sift material, fit is great - highly recommend”

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Posted 3 months ago

“Bright and vibrant! Very comfy”

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Posted 3 months ago

“Easy ordering and prompt shipment. Products look good, haven't used yet so hard to give a 5. Looking forward to using them. Cheers!”

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Posted 3 months ago

“Dry well and quick drying as expected. Nice looking and large size good for larger than average people. They do not cope with holiday stains very well. May need a couple of hotter washes when home from holiday. Overall pleased”

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Posted 3 months ago

Hey Liz, We are glad to hear that for the most part you're very happy with your towels! :-) Stains can be tricky though! If you've done a few cold washes already with the towel since you got them, it's not a bad idea to try washing on 60 degrees C with a stain lifter 🙌 This can really help 🤗

Posted 3 months ago

“Fantastic towels, this is my second order. Pack to almost nothing so perfect when we go travelling.”

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Posted 3 months ago

“Great product”

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Posted 3 months ago

“I love the hair towel, it dries very quickly after use, I’ve tried the poncho on, I’m a plus sized girlie and the large size fits well with room to move and I’m sure it will dry quickly as it is the same material as the hair towel. Got a bag to match my poncho and it’s a great size for a day at the beach or just to go to the shops. Overall I’m pleased with all my products just need to get a day out at the beach to use my poncho”

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Posted 3 months ago

We are so glad you're loving your Dock & Bay-Amy! What a stunning review, thank you 🤩 I think we could all use a day at the beach, just need the sun to come out and stay out 😂

Posted 3 months ago

“Very quick service. Items were given as a gift and the recipient was pleased with them. One item had a small fault but this was swiftly replaced. Overall very good impression.”

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Posted 3 months ago

Aw, thank you for thinking of us for your gifting, and we are so pleased to hear that you were happy with the service provided to you, even despite a little flaw! This is what we always strive for, so hearing this kind of praise really makes our day 🤩💛

Posted 3 months ago

“It is a great product. I sent a gift 🎁 to a friend but there was no obvious place to leave a message that it was a gift being shipped to a friend. It would be great if when shipping we had the choice of choosing a gift option. Thank you”

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Posted 4 months ago

“Loved the beach towels! Allot softer than I thought they were going to be.”

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Posted 4 months ago

“Great to get enough for all the family with the special. Look great and so good to not bring the sand home too!”

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Posted 4 months ago

“Products are good and well packaged. Choice on w le site was poor”

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Posted 4 months ago

“Easy to order and quick delivery”

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Posted 4 months ago

“This was my second order of some beach towels as Christmas presents. I was waiting longer for this delivery - and then found out that stock had run out. I was given the option of a refund or change of colour. I requested a change of colour on the condition I could receive it within 48 hours. Whilst there wasn’t confirmation of this it did arrive within the time frame! In summary …. Great to hear the towels are popular but maybe communication could be improved. As for the quality of the towels I cannot confirm as they are gifts.”

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Posted 4 months ago

“Lieferung schnell und unkompliziert. Schöne Farben - leider sind die gängigen normalen Größen schnell vergriffen in den coolen Mustern. Zum Gebrauch/Haltbarkeit kann ich noch nichts sagen.”

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Posted 4 months ago

“First time purchasing so was a bit apprehensive. I was not disappointed, fast service a good quality product. Looking forward to a whole new experience this summer”

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Posted 4 months ago

“Very cute designs! The white is a bit scary for stains but we will see how that goes! Maybe some navy striped ones?”

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Posted 4 months ago

“I have washed it ready to be used on holiday soon. The drying time was quick. I like the fact that it is an extra large and yet takes little space. Love the fabric. Hope to used it on many holiday. I do recommend. 4 stars as the price is a bit high.”

Helpful Report

Posted 4 months ago

Dock & Bay is rated 4.9 based on 29,013 reviews