Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 29,012 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 29,012 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 10th April 2024

567

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely beach towels, dries really easily and very effective…a touch expensive but I’m thinking it was probably worth the cost!”

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Posted 1 month ago

“Great products and easy to order website”

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Posted 1 month ago

“Quite expensive”

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Posted 1 month ago

“Towels arrived very nicely packaged in individual canvas bags. Colours are fabulous and quality is excellent. Can't wait to use them on holiday this year.”

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Posted 2 months ago

“A nice piece but I wish it was a bit fluffier.”

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Posted 2 months ago

“Sehr schönes Handtuch mit wunderschönen Farben. Zum Abtrocknen etwas gewöhnungsbedüftig.”

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Posted 2 months ago

“I really like these products. Yet to test my circular beach mat and bag. Hair wraps are fabulous. Love that the products are lightweight and portable.”

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Posted 2 months ago

“Brilliant Towels, purchased for our caravan,as they dry super quick!”

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Posted 2 months ago

“Order process quite straightforward, products look OK but not as I thought they would look,still not used on a beach so will update when I have”

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Posted 2 months ago

Hey Andy, We are so glad to hear your ordering experience was great! 🤩✨ In terms of the towels, they're definitely a little different than your typical towel...especially if you're used to something fluffy! This is why we upload lots of imagery and videos to show how the towels move and look as well as close-ups of the fabric 🤗 We think you'll love them once you try them out this summer 😎

Posted 2 months ago

“Love the children's cover ups but the adult one I ordered in Small but it is very short. I think better size information would be helpful for adult sizes. However they all dry fantastically!”

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Posted 2 months ago

Hey Moira, We are very pleased to hear you love the Kids Ponchos, that's fantastic! I am sorry to hear though that the adult Poncho was a bit too short 😱 We try to upload comprehensive size guides to every product page, and there is one listed on the Adult Poncho page, but I totally can see how it could be missed or misunderstood upon checking it out 🙌 Not to worry, our team is working on creating a more explicit size guide for Ponchos, so hopefully purchasing in the future is even easier 💛

Posted 2 months ago

“Love the beach towels, can't wait to try them. Quick delivery and great customer service.”

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Posted 2 months ago

“Quick and very efficient”

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Posted 2 months ago

“Love the make up remover pads. So practical, so soft.”

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Posted 2 months ago

“The parcel arrived in good time, in recyclable wrapping, with the two beach ponchos looking good”

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Posted 2 months ago

“Overall theyre good, however the bath towels are a little scratchy.”

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Posted 2 months ago

“I love the poncho but they are a little on the small side so had to reorder a larger one for my granddaughter.”

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Posted 2 months ago

Hey Magda, We are so glad you loved your poncho enough to order one for your granddaughter, so cute that you will match! 💛 We think you'll be pleased to hear that we are revamping our poncho size guide, so hopefully if you purchase anymore, it will be a little easier for you 🤗

Posted 2 months ago

“Items came well packaged happy with purchase will order again”

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Posted 2 months ago

“Great towels for home and out and about! Even washing is easier saving space and time!”

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Posted 2 months ago

“Love the size of my new Dock & Bay towel - i got the extra large. Can't wait to take it on holidays - light and fits easily to my bag. Only reason I gave the 4 star review is as the quick dry towels are never amazing at actually drying you off - it's manageble though. But it's worth it for all the other benefits!!”

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Posted 2 months ago

“Beautiful products. Beautifully packaged. Whilst the towel is brilliant for travelling it is extremely thin and not your usual 'cosy' towel. It absolutely does the job but I wonder if there is a middle ground between being thin and light and being more 'comfortable'?”

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Posted 3 months ago

Dock & Bay is rated 4.9 based on 29,012 reviews