Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 29,529 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 29,529 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

Visit Website

Write Your review

Tell us how Dock & Bay made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dock & Bay 5 star review on 10th April 2024

567

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and very efficient”

Helpful Report

Posted 3 months ago

“Love the make up remover pads. So practical, so soft.”

Helpful Report

Posted 3 months ago

“The parcel arrived in good time, in recyclable wrapping, with the two beach ponchos looking good”

Helpful Report

Posted 3 months ago

“Overall theyre good, however the bath towels are a little scratchy.”

Helpful Report

Posted 3 months ago

“I love the poncho but they are a little on the small side so had to reorder a larger one for my granddaughter.”

Helpful Report

Posted 3 months ago

Hey Magda, We are so glad you loved your poncho enough to order one for your granddaughter, so cute that you will match! 💛 We think you'll be pleased to hear that we are revamping our poncho size guide, so hopefully if you purchase anymore, it will be a little easier for you 🤗

Posted 3 months ago

“Items came well packaged happy with purchase will order again”

Helpful Report

Posted 3 months ago

“Great towels for home and out and about! Even washing is easier saving space and time!”

Helpful Report

Posted 3 months ago

“Love the size of my new Dock & Bay towel - i got the extra large. Can't wait to take it on holidays - light and fits easily to my bag. Only reason I gave the 4 star review is as the quick dry towels are never amazing at actually drying you off - it's manageble though. But it's worth it for all the other benefits!!”

Helpful Report

Posted 3 months ago

“Beautiful products. Beautifully packaged. Whilst the towel is brilliant for travelling it is extremely thin and not your usual 'cosy' towel. It absolutely does the job but I wonder if there is a middle ground between being thin and light and being more 'comfortable'?”

Helpful Report

Posted 3 months ago

“Use the poncho to keep the car dry after swimming lessons! Works amazingly and looks great too 😍”

Helpful Report

Posted 3 months ago

“Very compact, I can pack 4 of these towels in less space than a traditional beach towel. They feel nice to touch, wash and dry well.”

Helpful Report

Posted 3 months ago

“Very comfortable, sift material, fit is great - highly recommend”

Helpful Report

Posted 3 months ago

“Bright and vibrant! Very comfy”

Helpful Report

Posted 3 months ago

“Easy ordering and prompt shipment. Products look good, haven't used yet so hard to give a 5. Looking forward to using them. Cheers!”

Helpful Report

Posted 4 months ago

“Dry well and quick drying as expected. Nice looking and large size good for larger than average people. They do not cope with holiday stains very well. May need a couple of hotter washes when home from holiday. Overall pleased”

Helpful Report

Posted 4 months ago

Hey Liz, We are glad to hear that for the most part you're very happy with your towels! :-) Stains can be tricky though! If you've done a few cold washes already with the towel since you got them, it's not a bad idea to try washing on 60 degrees C with a stain lifter 🙌 This can really help 🤗

Posted 4 months ago

“Fantastic towels, this is my second order. Pack to almost nothing so perfect when we go travelling.”

Helpful Report

Posted 4 months ago

“Great product”

Helpful Report

Posted 4 months ago

“I love the hair towel, it dries very quickly after use, I’ve tried the poncho on, I’m a plus sized girlie and the large size fits well with room to move and I’m sure it will dry quickly as it is the same material as the hair towel. Got a bag to match my poncho and it’s a great size for a day at the beach or just to go to the shops. Overall I’m pleased with all my products just need to get a day out at the beach to use my poncho”

Helpful Report

Posted 4 months ago

We are so glad you're loving your Dock & Bay-Amy! What a stunning review, thank you 🤩 I think we could all use a day at the beach, just need the sun to come out and stay out 😂

Posted 4 months ago

“Very quick service. Items were given as a gift and the recipient was pleased with them. One item had a small fault but this was swiftly replaced. Overall very good impression.”

Helpful Report

Posted 4 months ago

Aw, thank you for thinking of us for your gifting, and we are so pleased to hear that you were happy with the service provided to you, even despite a little flaw! This is what we always strive for, so hearing this kind of praise really makes our day 🤩💛

Posted 4 months ago

“It is a great product. I sent a gift 🎁 to a friend but there was no obvious place to leave a message that it was a gift being shipped to a friend. It would be great if when shipping we had the choice of choosing a gift option. Thank you”

Helpful Report

Posted 4 months ago

Dock & Bay is rated 4.9 based on 29,529 reviews