Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 33,715 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 33,715 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 10th October 2024

574

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love these products. High quality and they look good.”

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Posted 9 months ago

“Schneller versand, tolle Produkte”

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Posted 9 months ago

“Lovely quality product, with vibrant colours. Easily got the sand off it after a day on the beach!”

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Posted 9 months ago

Hi Claire! Thank you so much for your support and we are so happy to hear that you're enjoying your towel and it's keeping the hassle of sand awayyy from you 😁

Posted 9 months ago

“Very happy with these towels. The colours are great, and shopping was super fast. Will be buying a few more.”

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Posted 9 months ago

“We love our Dock & Bay beach towels! We have just needed to replace the originals purchased over 7 years ago, and purely because our girls have grown up and wanted ones that weren’t so pink! We have used our towels whilst camping, on weekends away, on beach days both at home & away, as well as an extra at hotels. They are great for use after a quick paddle on the river, a splash at the beach, or an unexpected downpour at a picnic.”

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Posted 9 months ago

“Lovely designs and towels are really good quality.”

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Posted 9 months ago

“Beautifully packaged and presented. Towel robes feel lovely. Prints are bright and colourful. Haven’t used at the pool yet but they certainly look amazing.”

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Posted 9 months ago

“Both products great. Bought as gifts and well received. Only negative is paying for delivery”

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Posted 9 months ago

Hey Linda, thank you for your feedback- We don't offer free delivery, I'm afraid. We're a small business and we care massively about being sustainable. Free delivery has a huge impact on the environment and carbon footprint. Customers pay for delivery and if we have made an error (e.g. if we sent you the wrong product for example), then we bear the cost of the redelivery 😊 Additionally, we do offer free standard delivery once you’ve placed an order over £50.00 🙌 I hope this helps to explain, and if you have any further questions, please email help@dockandbay.com

Posted 9 months ago

“Fast shipping and great product!”

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Posted 9 months ago

“Great products for travel”

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Posted 9 months ago

“Good customer service and nice products”

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Posted 9 months ago

“Quick delivery and beautiful pattern towels”

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Posted 9 months ago

“Easy to order, fast delivery.”

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Posted 9 months ago

“In my suitcase ready to go! Ordered and delivered no wurries!”

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Posted 9 months ago

“I had a lot of questions about Accessing the 10% discount coupon, and then about delivery to Spain. The former questions were answered satisfactory, but I didn’t receive a reply to my question about delivery to Spain, and I also was not able to track the order. However I was not charged any extra import duties, and was very happy with the product. Thank you”

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Posted 9 months ago

“Heard all the raves about this and thought it can't be that good! Received my goodies for our forthcoming trip, perfect for a beach holiday. Had to return the tote as l wanted it for the beach and it didn't have a zipper, l have learnt you are bringing one out so will more than likely buy it when it comes into stock. Love the customer servic team awesome quick responses.Might even send you guys a pic on the beach with my towels ! 👍👍👍”

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Posted 9 months ago

“Overall very happy with the products I bought, particularly the beach bag - it is awesome, perfect size, great design and perfect for day and evening. The only thing that I found hard to navigate was the sizing on the adult ponchos-they all looked fairly similar and it would have been helpful to know whether it was unisex sizing as I chose a medium and it was too big.”

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Posted 9 months ago

“Fast drying”

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Posted 9 months ago

“My kids love the poncho towels, great for holidays and being on the beach. These are our second lot of them, would definitely recommend.”

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Posted 9 months ago

“Die Handtücher fühlen sich sehr gut an. Haben eine super Größe. Versand und Lieferung haben super gepasst.”

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Posted 9 months ago

Dock & Bay is rated 4.9 based on 33,715 reviews