Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,423 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,423 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 9th October 2025

584

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Decided to buy a set of four for upcoming family trip in a campervan so space was going to be tight and drying time limited. These arrived promptly, colour and size as described and they definitely did their job perfectly. Washed well and easy to store too.”

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Posted 1 month ago

Campervan adventure ready 🚐🙌 So happy the towels saved space, dried quick & did the job perfectly for your trip. Love hearing they’ve washed well too – here’s to many more family adventures with them 🌈💙✨

Posted 1 month ago

“Very nice materials!”

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Posted 1 month ago

Yay 🙌 So glad you’re loving the feel – only the nicest materials for our colourful crew 🌈💙✨

Posted 1 month ago

“Lots of advertising.”

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Posted 2 months ago

Guilty as charged 😅🌈 We get a little excited about sharing our colourful goodies – but promise it’s all about spreading those sunshine vibes ✨☀️

Posted 1 month ago

“The order came quickly. The towels are thinner than I expected but dry quick and look great”

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Posted 2 months ago

Thanks so much for sharing your thoughts! 🌟 Our towels are designed to be super lightweight and compact, so they might feel thinner than the fluffy kind — but as you’ve noticed, that’s the magic that makes them quick-drying and stylish too 🙌 We’re so glad they arrived quickly and are keeping you dry in style! 🌊✨

Posted 2 months ago

“Delivery longer than expected but wow when arrived they are brilliant. The bag is so great and the XL towels are wonderful size! Expensive but sustainable and hoping they last a very long time!”

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Posted 2 months ago

Thanks so much for your patience 🙏 We’re thrilled to hear the wait was worth it and that you’re loving the XL size (and the handy little bag too!). They’re made to last and we hope they’ll be joining you on adventures for years to come 🌍💙

Posted 2 months ago

“Lovely towels, great colors. They are not as absorbent or warm and comfy as regular terry towels. Great for a hot day at the beach, pack well. But not for getting cozy after a swim when you are at all chilly.”

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Posted 2 months ago

Thanks so much for your honest review 💙 You’ve summed them up perfectly — our towels are designed to be light, quick-drying, and space-saving, which makes them perfect for hot beach days and travel. Totally get what you mean about the post-swim coziness though — fluffy terry will always win in the snuggle stakes! 🏖️✨

Posted 2 months ago

“I really like the patterns and colours of the products”

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Posted 2 months ago

So happy to hear that! 🌈✨ We love bringing a splash of colour and fun to the everyday — thanks for brightening our day with your lovely feedback 💕

Posted 2 months ago

“Always top!”

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Posted 2 months ago

Thanks a bunch! 😎💛 Always love hearing that!

Posted 2 months ago

“Good product and using it on holiday currently. It uses very little luggage space or in day trip bag, excellent for drying with and looks a high quality product. Only other feedback is that we’ve had to regularly wash after use on pebbly beaches as it can look dirty after sitting on towel post swim.”

Helpful Report

Posted 2 months ago

Thanks so much for the feedback! 🌟 We’re so glad it’s making your holiday packing easier and drying you off in style. Yep, pebbly beaches can be a bit messy, but a quick wash keeps it looking fresh and bright for your next adventure! 🏖️✨

Posted 2 months ago

“Super friendly customer service who was able to tell us about inventory and availability. Very helpful. The set-up/organization of the website is a bit confusing and it's hard to tell what's in/out-of-stock or the differences between the different towel options.”

Helpful Report

Posted 2 months ago

So glad our team could help you out! 💬✨ We hear you on the website — we’re always working on making it easier to navigate and compare towel options, so your feedback is golden. Thanks for sharing!

Posted 2 months ago

“Fabulous product and so easy to fit in the case. Only slight negative - wish it could stand more than 30° wash. Not all marks have come out which is a shame.”

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Posted 2 months ago

Glad you’re loving the towels and how easy they are to travel with! 🌍✨ We hear you on the washing temp — we recommend 30° to keep them in tip-top shape, but for trickier marks, a gentle pre-soak or stain remover before washing can really help. 🫧

Posted 2 months ago

“The material wasn’t at all what I was expecting but the colours are lovely and they definitely do what it says on the tin.”

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Posted 2 months ago

They are a bit of a surprise, aren’t they? Not your usual fluffy towel, but they pack a colourful punch and absolutely get the job done! 💪🌈 Thanks for giving them a go!

Posted 2 months ago

“Bought the XL for a holiday and it was just what I needed. Unfortunately there were many towels out of stock so I didn’t get to my first or second choice. My only gripe is, the bag it comes in. Folding it back to the exact same size isn’t easy. If the bag was just 1cm wider it would be so much easier to put back in the bag.”

Helpful Report

Posted 2 months ago

Holiday hero? ✅ We’re so glad the XL came through for you! Sorry your faves were out of stock (they do fly off the shelves 🌪️), but great choice all the same. And we totally hear you on the bag – we’re always working on making those little things better, so thanks for the feedback 💡💙

Posted 2 months ago

“Der Bestellvorgang war unkompliziert, auch der Versand der Produkte ist schnell erfolgt und ich bin gespannt auf die Produkte an sich. Lediglich die Website benötigt recht lange bis sie sich aufgebaut hat.”

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Posted 2 months ago

Vielen lieben Dank für dein Feedback! 🧡 Freut uns sehr, dass Bestellung und Versand reibungslos geklappt haben – und wir hoffen, du wirst deine neuen Produkte genauso lieben wie wir! 🌈 Danke auch für den Hinweis zur Website – wir geben das weiter und schauen, was wir verbessern können 💻✨ Viel Spaß beim Ausprobieren!

Posted 2 months ago

“Great Product, fast delivery. One star deduction as the web page to order is not so easy . Had to make several attempt to make my order . But this is the only thing which did not go smooth”

Helpful Report

Posted 2 months ago

Thanks so much for the love 💛 and we're sorry the website gave you a bit of a workout! We're always working on making it smoother – and we're so glad the rest of your experience made up for it 🙌✨

Posted 2 months ago

“Tolle Produkte. Nicht ganz so schneller Kundenservice”

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Posted 2 months ago

Danke dir für das liebe Lob! 💛 Und tut uns leid, wenn unser Kundenservice mal etwas länger braucht – wir geben immer unser Bestes und hoffen, dich beim nächsten Mal flotter zu erwischen! 😊🙏

Posted 2 months ago

“Bought 4 medium dog towels (2 dogs), blue camo and green woofy, the size is just right as they are puppies. Love the hand inserts much needed.”

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Posted 2 months ago

Aww, sounds like your pups are living the ruff life in style! 🐾💙💚 So glad the medium size and handy hand pockets are working a treat – pawfect for those post-walk shake-offs! 🛁🐶

Posted 2 months ago

“The towels do pack small, and absorb water a bit better than our other microfibre towels but they take ages to dry. I’d not buy again at this price.”

Helpful Report

Posted 3 months ago

You’re totally right – quick drying is kind of our thing! 💛 If your towel’s not living up to that, something’s not quite right. We’d love to help figure it out – feel free to drop us a message so we can make it right 🙌✨

Posted 2 months ago

“Fantastic customer service and we love the handy bags the towels come in - we use these to store sun glasses / jewellery whilst we're swimming. We got each member of the family a different colour stripe and they look so cute spread out on the beach next to each other. Very happy with our purchase.”

Helpful Report

Posted 3 months ago

We’re not crying, you’re crying 🥹💛 Love that each of you has your own stripey vibe – sounds like the ultimate beach setup! And using the pouch for sunnies and bling? Genius. 🕶️✨ So happy to hear you're loving the towels and the extras – thank you for the fab feedback! 🌊💫

Posted 2 months ago

“The towels are great!”

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Posted 3 months ago

Woohoo! That’s what we like to hear 🎉 Thanks for the towel love – here’s to many more sand-free, quick-dry moments ahead! 🏖️💛

Posted 3 months ago

Dock & Bay is rated 4.9 based on 34,423 reviews