Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,203 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,203 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 21st August 2025

584

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I love the picnic blanket I ordered. I got the XL and it’s exactly what I was looking for. It’s comfortable, keeps me dry, and doesn’t slide, even when used on a steep hill. It’s easy to roll up to put back in the carrying bag. Only giving four stars because the bag came not fully stitched. The company provided a small refund, which was adequate, but given the product isn’t perfect, I can’t give 5 stars. The company was responsive and friendly, but I was not given the option to swap my product for a perfect condition one.”

Helpful Report

Posted 3 months ago

We’re so happy you’re loving your XL picnic blanket! 🧺💚 Comfy, non-slip and hill-ready? That’s exactly what we were going for 🙌⛰️ But we’re really sorry to hear about the bag – definitely not the experience we aim for. Thank you for your kind words about our team 💌 and for giving us the chance to make it right, even if it wasn’t 100% perfect. We truly appreciate your honest review – it helps us do better 🌟

Posted 3 months ago

“I’d have given 5 stars but I wanted to add to my order after I had paid and even though I was within 30 minutes of making the order the link that I received to amend or cancel my order wouldn’t work. I bought one of the towels last summer it’s fantastic and I have recommended it to friends-I just ordered 4 for gifts today and forgot that I needed a 5th!”

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Posted 3 months ago

Aw, thanks for the towel love and the fab recommendations! 💙 So sorry the amend link didn’t behave – we totally get the frustration. If you still need that 5th towel, we’re just a message away and happy to help! 🧺🌟

Posted 3 months ago

“I love the materials and patterns, LOVE that you're a B-Corp, but just a bit pricey. I'm fine paying more for quality and strong business ethics, it's just hard to take the plunge on all the items I want to buy 😅”

Helpful Report

Posted 3 months ago

We hear you! 😊 We're proud to offer high-quality, ethically made products, and we know that sometimes, it's a bit harder to take the plunge on everything at once. Thanks for supporting us, and if you ever have questions or need a hand picking the perfect pieces, just reach out! We’re here to help 💙✨

Posted 3 months ago

“Great light weight towels that pack up small enough to travel and carry in your backpack. Don't have that microfiber texture that your hands get stuck to. Dry you quickly and well. Towels dry very quickly. Only downfall is keeping the white, white!”

Helpful Report

Posted 3 months ago

Love that you’re enjoying your Dock & Bay towel! 🙌 We totally get the white towel struggle 😅 If you need some tips on keeping it in tip-top shape, just give us a shout—we’re happy to help! 🧽🌟

Posted 3 months ago

“Very comfy”

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Posted 4 months ago

Glad you’re loving the comfort! 😄🙌 We’re all about that cozy feel! 💙

Posted 4 months ago

“I like the towels, especially the size. I have not used the towels yet. I bought them for an upcoming vacation. However, I would not recommend monogramming these towels with Dock & Bay. The color of the thread and size of lettering is too “heavy” for these towels (in my opinion). 😊”

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Posted 4 months ago

“I ordered two towels, which arrived promptly. The towels dry quickly. However I don't find them as absorbant as normal towels, when drying myself after swimming. So wouldn't purchase again.”

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Posted 5 months ago

“Very fun patterns and colors, and a great gift. I just wish the hooded towels came in an even smaller size for whole family matching!”

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Posted 5 months ago

“Easy smooth shopping process, love the colours!”

Helpful Report

Posted 5 months ago

Yesss, easy shopping and vibrant colours – that’s the vibe! 🙌 So happy you had a great experience, and we’re stoked you’re loving the shades. Thanks for the kind words! 💛

Posted 5 months ago

“The small towel is so handy to have in a day bag and we have used it daily.”

Helpful Report

Posted 6 months ago

“Produits de très bonne qualité. J'ai déjà moi 2 serviettes de plages très belles. Et je viens d'acheter un poncho pour un anniversaire. Petits bémols : je n'ai reçu que le lendemain un mail de confirmation, c'est un peu tard, il faudrait dans la foulée de la commande. Puis certains modèles dont 1 que je voulais n'a plus visiblement renouvelé et c'est bien dommage.”

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Posted 6 months ago

“Lovely gift for a friend. Nicely packaged.”

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Posted 6 months ago

“Easy to use website, quick delivery, great product.”

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Posted 6 months ago

“I have had Dock & Bay towels for years and now tried their tote bags, water bottle and swim shorts. All have been good and met my expectations. They are not quite as magical as their marketing describes and take a little longer to dry than suggested but I'm happy with the products and would shop with them again.”

Helpful Report

Posted 6 months ago

“Easy to order from Quick delivery”

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Posted 7 months ago

“Quick and simple :)”

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Posted 7 months ago

“High quality products with a gorgeous range.”

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Posted 7 months ago

“All the products I purchased were easy to pack and carry and also quick to dry My only feedback would be to make the ponchos longer.”

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Posted 7 months ago

“Nice items and although I've bought for gifts and so can't comment on longevity they seem good quality.”

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Posted 7 months ago

“We love the towels which we are using in our caravan to conserve space. We were apprehensive about how well they would dry as they are so thin, but they do a great job. And the best bit, is how quick they dry!!! Only possible downside is all the towels have white on them which is hard to keep clean. I wish I had of gotten solid colours, rather than with white.q”

Helpful Report

Posted 7 months ago

Dock & Bay is rated 4.9 based on 34,203 reviews