Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,641 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,641 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 2nd March 2026

589

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Quick delivery.”

Helpful Report

Posted 1 month ago

Thanks for the shoutout! 🚀 We’re glad your order arrived quickly, now you’re all set for your next adventure! 🌴☀️

Posted 1 month ago

“Everything was great!”

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Posted 1 month ago

Hawaii is the dream! Your Dock & Bay towels are going to fit right in 🌞🏖️

Posted 1 month ago

“Great products”

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Posted 1 month ago

Short, sweet and made our day 🥰 Thanks for being part of the Dock & Bay fam ✨

Posted 1 month ago

“love these tea towels the prints are great the colour and patterns look amazing hanging in the kitchen. Postage was so quick and the quality is amazing. Bought a couple to try then bought more because I love them”

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Posted 1 month ago

From “I’ll try a couple” to “I need more”, our favourite journey 🤭💛 Thanks for being part of the Dock & Bay fam!

Posted 1 month ago

“Great website and very responsive customer service”

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Posted 1 month ago

Thanks so much! 😄 We’re thrilled you had a great experience with our website and customer service 💛 Can’t wait to keep making your Dock & Bay adventures even better! 🏖️✨

Posted 1 month ago

“Customer experience 10/10 would definitely order again”

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Posted 1 month ago

We’re so happy you had a 10/10 experience 💛 Can’t wait to welcome you back for more Dock & Bay adventures! 🌊✨

Posted 1 month ago

“D&B products are of amazing quality. We've tried the towels, bags and ponchos (tonchos if you will). We've bought them for ourselves and as gifts for family and friends and they're always very well received!”

Helpful Report

Posted 1 month ago

Wow, love this! 😍 So thrilled to hear our towels, bags, and “tonchos” are such a hit, for you and as gifts 💛 Thanks for spreading the Dock & Bay love! 🌊✨

Posted 1 month ago

“I’m so impressed with the look and quality of these tea towels! They are perfect for every use in the kitchen, big in size, wash well and look beautiful in the drawer! The bright colours add something special to our kitchen!”

Helpful Report

Posted 1 month ago

Yay! 😍🍽 So thrilled you’re loving your tea towels. Big, bright, beautiful, and perfect for all your kitchen adventures 🌈💛 Dock & Bay style magic for every drawer! ✨

Posted 1 month ago

“Deck and bay not only has a very user-friendly website, but their products are amazing! We are very happy with everything we have purchased from this company, and will continue to shop with them!”

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Posted 1 month ago

Love this! 😄💖 Happy to hear everything’s been a hit. More Dock & Bay fun awaits! 🌈💛

Posted 1 month ago

“Very happy bought a pack of 4 so we could all choose a different colour”

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Posted 1 month ago

Yay! 😍🌈 So glad you’re loving them! 4 towels, 4 colours, and happy vibes all around 🏖️💛 Perfect for the whole crew! 🌊✨

Posted 1 month ago

“So happy l found you. I saw towels hanging at a caravan park in jervis bay and l immediately jumped online to make my order. Thankyou!”

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Posted 1 month ago

So glad you jumped online! 😍💦 Dock & Bay towels spotted, loved, and now yours! Perfect for every trip 🌊✨

Posted 1 month ago

“Saw the Dock & Bay tea towels on my Insta feed. Thought who would spend that much on a tea towel!! Well me, purchased set of 5 and have to say for such a teeny part of our new fitted kitchen, I am sooo happy with them. Love the designs, so water absorbent & wash great. Now looking at bath sheets.”

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Posted 1 month ago

Haha, we love this! 😄💖 From Insta curiosity to kitchen hero. Quick-drying, gorgeous, and totally worth it 🌈✨ Bath sheets are calling! 🌊💛

Posted 1 month ago

“Checkout was easy and shipping was fast.”

Helpful Report

Posted 1 month ago

Yay! 🌞 Quick checkout and fast shipping, happy you had a smooth experience! 💛🌊

Posted 1 month ago

“Quick dispatch and postage. Great communication. Will buy from Dock & Bay again. Thanks guys”

Helpful Report

Posted 1 month ago

Thanks so much! 🌞 Quick dispatch, smooth delivery, and happy customers, that’s what we love! 💛 Can’t wait to see you back 🌊✨

Posted 1 month ago

“No issues, fast delivery.”

Helpful Report

Posted 1 month ago

Awesome! 🌞 Quick delivery and hassle-free, happy you’re enjoying your goodies! 🌊💛

Posted 1 month ago

“Easy to deal with, only downside was shipping took a while however it was right before christmas so makes perfect sense! Otherwise, flawless!”

Helpful Report

Posted 1 month ago

Thanks so much! 🌟 We’re thrilled everything else was flawless 💛. Totally understand about the pre-Christmas shipping delay, even Santa can’t beat that 🎅✨. We really appreciate your patience and support! 🌊💨

Posted 1 month ago

“I did not need customer service because my order was perfect. I appreciate how well everything is packaged and looks great right out of the mailer!”

Helpful Report

Posted 1 month ago

Yay! 🌞 We love hearing everything arrived perfectly and looking fab straight out of the mailer 📦✨. Thanks for sharing, happy unboxing vibes make our day as much as they make yours! 💛🌊

Posted 1 month ago

“I was disappointed at first that they were out of the colors and styles that I was originally interested in, but decided to get two hair wraps and a dog towel. They arrived in good time and work amazingly well! I will definitely keep an eye out for more products in the future!”

Helpful Report

Posted 1 month ago

So glad you gave it a try! 💛 Even though your first choices were out of stock, happy to hear the Hair Wraps and Dog Towel are working amazingly well 🌊🐾. Thanks for sticking with us. we can’t wait to surprise you with more colours and designs next time! ✨💨

Posted 1 month ago

“I did most of my Christmas shopping on Dock and Bay from 2 yr and 4 yr old ponchos, dog towel, beach towel , waterproof bag , head wraps, makeup removers and dressing gown , everyone was really happy with their gifts . I have been using numerous products for several years and love them all , orders arrive swiftly packaged well.”

Helpful Report

Posted 1 month ago

Wow! 😍💛 Sounds like your Dock & Bay Christmas haul was a hit! From kids’ ponchos to dog towels, beach essentials, and more. We’re thrilled everyone loved their gifts 🎁🏖️ Thanks so much for your continued support over the years and for sharing the love! ✨

Posted 1 month ago

“Easy and practical website to purchase the perfect towels. Order was packed within a few hours! Would recommend for sure”

Helpful Report

Posted 1 month ago

So happy your Dock & Bay shopping experience was smooth and quick! 😍✨ Thanks for recommending us!

Posted 1 month ago

Dock & Bay is rated 4.9 based on 34,641 reviews