So great to hear your towels made it all the way to Hawaii! 🌴🌊 We’re so happy they kept the sand at bay and even doubled up as cosy blankets for the kids on the plane 🌺✈️✨
“Love the design, such a handy size and fits in my hand luggage easily. Dries quickly and it a great size. Can definitely spot it from a mile off on the beach!”
“I discovered the website and thought the towels would be great gifts for family for thier upcoming holiday.
The towels were great but the ordering process not so much.
I never recieved a confirmation and had to email in to enquire but my order couldnt be found. I managed to locate some information of the payment transaction from my payment method and it was eventually located. I checked my spam/junk/other folders nothing recieved and still has not come through to date. I had paid via Paypal so not sure if there was an issue there but felt really odd, until i recieved the goods, i genuinley thought i had been scammed.”
Hey Tanya!
Thank you for your feedback and for letting us know about this! We are so sorry to hear that your order confirmation never came through. We have had a look at the history of your order, and it looks like it should have come through as confirmation #XNHNFIGP0, so it's very strange to hear you weren't able to find it in another folder. 🥲
We will let our marketing team know about this so that they can look further into what happened here, so that we can ensure it doesn't happen again in the future.
We're so pleased to hear you love the towels, though! That's great news. 😍
“I love the stripes! This towel is pretty absorbent and super lightweight. It dries very quickly and looks cool too which is a perk since I intend to keep it for years of holidays to come!”
It’s lovely to hear you’re enjoying the design and how well it performs, especially knowing it’ll be part of your holiday adventures for years to come 🌿✨
