“Off the shoulder style does not work as your arms have to remain still to keep in place. If you move your arms the fabric slips up to your neck and looks really bizarre.
The fabric gapes the under arm too.
Really flattens chest, style comes up very small. I ordered a second dress to try to make it work but still too small meaning I had to return 2 dress which was very expensive.
The returns service is poor and costly.
It’s made me reconsider further purchasing.
The print is pretty though.”
Dear Caroline,
Thank you so much for your feedback – we’re really sorry to hear that this style didn’t work out for you. Off-the-shoulder designs can be a bit tricky, especially depending on movement and body shape.
We’d love to help you find the perfect fit – as our dresses come in a range of fabrics and cuts, certain styles complement different shapes better than others. Please don’t hesitate to get in touch with us directly for personalised sizing advice – we’re always happy to help.
Regarding returns, we completely understand your concerns. We do offer free shipping on orders over £75, which helps keep things affordable, but unfortunately, we’re unable to offer free returns and exchanges. Our prices are kept as competitive as possible, and we regularly run promotions and offer discount vouchers to give our customers the best value we can.
We truly appreciate your support and hope we can welcome you back with a style that suits you perfectly! 💐
Kind regards,
Dolly and Dotty
