“After 14 day you get in-store credit only. This makes "all sales final" in reality over the holidays. This is why retailers like Amazon win the on-line wallet share battle.”
“I originally bought this in size 3, which seemed big, so I ordered size 2. When size 2 arrived it was like squeezing into a sausage casing so I opted to keep size 3. I requested a return label and sent back size 2. That was over a MONTH ago, and I have not seen the refund, despite several follow up emails and also double checking that USPS delivered the return over a month ago. On top of that I have decided that size 3 is really too big. While on a walk in Hawaii last week it was sliding down and I kept needing to hitch it up. I need size 2.5!!! Trying to get away with only three sizes doesn't work. They need to work on their fit strategy. I'm very disappointed with this company and their product.”