“Your varying return policy changes based on sales is disappointing. Exchange size for same item, different color had to pay different price based on current sales. Will NO longer purchase from you!!!”
“The 2 skorts were too small and not being offered a refund isn’t going to help me. Don’t see how I’ll even benefit or begin to understand or purchase from this site using a store credit.”
“Tried to exchange this skort for a different style and the system would only allow me to exchange for the exact same size and style that didn’t fit. Very frustrating!!”
“Love the print with all the tropical colored blues. For is snug at waist which I like...had tiger use to using pockets on inside shorts for tees and ball marker...but works ok.”
“I ordered 3 items. I received 2 tanks and I have not received the skirt yet. I returned 1 top and asked for an exchange on the second due to size. I have not heard anything yet about my exchange or my skirt order. Please advise me.”
“I purchased an item on sale (a store wide sale). This was not a clearance item and after very politely sending an email indicating this was not stated clearly I was not satisfied with how it was handled. Very blunt and to the point. The person that responded never told me where this was indicated when I explained I did not see this. Not good customer service. I was only allowed an exchange. So I had to purchase something I didn’t need. If this was stated I certainly did not see it. I would never have purchased a nonrefundable item intentionally. The item was not a final sale. The website notes free unlimited returns and I purchased the return fee. T would have been nice to have it explained to me at least where it stated anything in the store wide sale was only exchangeable and that would have been satisfactory.”
“When I finally got to a responsible person in the customer service department, I was absolutely happy. She was professional direct and everything was fine.”
