“Ever since my first order, the sizing of garments has not been the same.
My first order was a L, I ordered 3 times after that and all garments were smaller in size. This is frustrating, I kept one hoping to size down, another I returned and am waiting on my credit. The 3rd I sold to a friend.
My last order took more than a month, I had to keep asking about it, I was never notified by Dona Jo about why it was delayed until I asked and was told it was out of stock. My credit card was charged and I had to pay for the item before I even received it. It was too small, I returned it and am waiting for a credit to reorder.
I do like the designs and fabrics, but it's really a problem when sizes seem inconsistent and orders take more than a month.”
“Great customer service in terms of correspondence and answering questions. Sale prices are fabulous. Choices are amazing. Purchased my third skirt. I always receive compliment on the skirts and their design. I have recommended DonaJo to several people. Many thanks for the wonderful clothing you provide.”
“The wrong new blue top came the new blue polka dots skirt with half leggings. The one's I previously bought were slightly open in the back.
I have a lot of your outfits. I wear the outfits all the time.”
“My order has been partially fulfilled, I received the Linus sandal and am very happy with the sandal however I have not received any response from my 2 emails re the other item in my order that I have not received but continues to show being in stock online.”
“Ordered 2 skirts, got 1 charged for 2. Find out one of the skirts was a”preorder”. I asked the purchase, second email to them, they reimbursed me for the Preorder skirt.
I had no clue the skirt was a “preorder” item but I am happy they gave me my money back.”
