“Top I ordered was way too small - always wear an XS - S and this one I could barely get on. Also, I ordered a skort and it has yet to arrive. It's been over 3 weeks since I place the order”
“The product is excellent but I ordered it in late Hanuary and finally received it last week. I contacted DonaJo regarding this situation several weeks before the item finally arrived. I believe the issue was something about the factory creating the order. I should have been contacted about the issue with an explanation as to when the item would likely arrive but heard nothing until I reached out. Very disappointing.”
“Well-made new tennis skirt on sale, very happy with quality and fit. Re: the website and sales, what I don't understand is why the price on items changes so dramatically depending on what color you want to purchase - ???”
“Love the shirt and skirt I purchased from you. Unfortunately I got the wrong size so I returned and ordered the correct sizes. Looking forward to getting them.”
“So far I have only received 1/2 items of my order and haven’t heard back from the Email I send to customer service. I ordered on 2/18. The skirt I received was a good fit.”
“Extremely rude customer service.
Will never order from them again.
When asking questions about returning skorts , customer service suddenly stopped responding.
That was it.”
“I’ve only received one of two skorts. No updates on the ‘fierce’ skort. When I tried to track the order it takes me to ‘Shop’ app. I don’t want to download another app. I’m very disappointed in DonnaJo.”
