“A swift email response to my previous negative review said I could call & attempt to get a more suitable color. I am still stuck with having to return the item received. Still do not quite understand why the item I received was so drastically different than item pictured.”
Hi Cindy! We are here to help you. Please email us at info@donajofitwear.com and we will assist you with the process to get the correct size. Looking forward to hearing from you soon! Thank you.
Hi Verna - Please email us at info@donajofitwear.com and we will assist you with the whole process to return or exchange. It is a really simple process and can be done entirely online. Looking forward to hearing from you soon! Thank you.
Hello!
If the item is after our 30 day return policy or a final sale item we can still assist with an exchange. Please email us at info@donajofitwear.com and we can assist with the process. Looking forward to hearing from you soon!
Thank you!
“Have not received package has yet had to email Dona Jo to give get tracking number. Package is now delayed, I have received my package a d am pleased with my purchase”
Hi Bonita! Your order is currently in-transit via USPS. The tracking information can be found here: https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=420708159300120207600173117497. It looks like your package will be delivered very soon! USPS has been a bit delayed on some shipments as of recent. We apologize for the delay!
“I love the color and it matches the skirt perfectly. (sorry don't remember the name.) I am a size 4/6 and will keep the small. It fits perfectly in the top and gets billowy at the bottom. I wish it had more of an Athleta fit, but worth keeping because it matches.”
Hi Mary -
Which order # are you referring to? Order #144898 has been delivered via USPS:
https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=420840379300120207600150941480
Thank you!
