“My order has been partially fulfilled, I received the Linus sandal and am very happy with the sandal however I have not received any response from my 2 emails re the other item in my order that I have not received but continues to show being in stock online.”
“Took almost 3 months to receive. Never notified it was on back order until I called to find out how much longer. Way way to small and I'm a regular medium with other skorts and/or clothing. I returned it which was simple but ......
Now I'm still waiting on my refund”
“I was never notified that my skort was going to be BO. After 2 weeks I emailed the company and then was told it was BO but they didn’t know when it would be available to ship. I had to select a different skorts because I couldn’t wait any longer. The first time I ordered a skorts it also took 2 weeks to ship.”
“Love the products but the shipping sucks! Took 17 days to get my order to USPS facility, 4 days for them to deliver it. I was supposed to receive it 3 days before my trip but it didn’t arrive. And only one of 2 skirts apparently got delivered. I have no idea where the other one is because I’m on my pickleball trip without my 2 new skirts!”
“I have ordered from you for years . I have always gotten the same size....medium.....I returned the one I just got. It felt like a xs...in fact, I don't think a large would have fit. Then u only gave me store credit.....did not make me happy. Delivery took a long time. I forgot I ordered it.”
“I was looking forward to receiving my skort. I love the black and white design. However when I received it, I was very disappointed in the material used. This is more like a bathing suit bottom. Considering returning it.”
“I have only bought DonnaJo for past few years. However, my last purchase was very disappointing. The material used for skirt and shorts were not the high quality I expected as all my other purchases. As a result, I unsubscribed and will look elsewhere for better quality products.”
“It was my first purchase. After 5 days of not hearing about shipment, I contacted Dona Jo and was told there was a manufacturers problem and should arrive within 2 weeks. Dona Jo should have contacted me not the other way around; and in the end, it took almost a month to receive the item. So I wasn't very happy. On a positive note, I have to say my messages were responded to quickly and politely.”
“I was disappointed with the lack of communication on ,your last order. It took over a month to receive one of the two tops, and when I told them to cancel the order they shipped it that day.”
