“I ordered a size small tennis skirt , had to return as it was extremely small. Ordered the same skirt in size medium, it was just about as small as the size small . I love the fall print though .”
“I have purchased from Donajo before and was pleased with the quality and sizing. Unfortunately the last purchase experience was not good. I ordered a skirt in my usual size medium. The fit was different than my other Donajo skirt in the same size and was too small. I didn't feel the large would fit better so I paid more and exchanged it for a shirt in medium. I also have other Donajo shirts in medium that fit. The medium was way too tight so I opted to exchange it for a large. The large is also tight on me. Note: I wear a small in Athleta tops. I wrote to Donajo asking for a refund. I never got a response to my email. I am very disappointed with this company and will not buy from them again. I now have a shirt that I can't wear.”
“My first time buying and normally wear a small, ordered a medium due to reviews. In DJ I had to size up to a large and praying that fits. Payed $17.22 to return for exchange.”
“I wanted both skirts for both fashion and design. However following sizing guide and upsizing via return neither fit. Disappointing and on top of that lost money via ‘store order’”
“Your skirts are nice but your delivery system leaves much to be desired. Customers need to know when the purchase will be delivered. I am still waiting on a skirt ordered on July 22nd.”
“I have ordered several of these skorts from you and I always receive a size small, which is always fine but this one is cut way too small in the waist line. It is different than any of the other others I have it is not comfortable.”
“I usually love my Donna Joe skirts. I have bought them for since they’ve been open I think but I was not happy with this skirt. The material was cheap including the shorts underneath.”
“I purchased a skirt and what I thought was a super cute tank top to go with it. I love the skirt. It’s really amazing but the tank top and size medium, which I wear is so tight in the arm pits that it makes it so uncomfortable to wear. Unfortunately I wore it already so I can’t return it. If you’re buying a tank top check out the pictures first! I went back and looked at the pictures and you could see how high the T-shirt is in the armpits.”
“I have been a long time Dona Jo customer. I own at least 10 of their skirts. These skirts used to be fabulous. The compression shorts never rode up. There was good tummy control. The last few skirts I've bought I will be returning as the shorts ride up (why have they gotten so thin?) and there's no tummy control.
Hopefully, the return process isn't a nightmare ori will update my review.
Sadly, I no longer recommend these skirts.”
“The website pricing kept changing when I went to exhchange an item that was way too small for a size medium. I've ordered before and things went smoothly. When I emailed about the issue, they would not honor the price, even though I sent a screenshot. Very disappointing. I was also not aware that the item was not returnable even though I paid extra for free returns. I was told the item was on sale so not returnable, I could only exchange. Again, misleading”
“Love every piece of clothing I have purchased (in stores)! The cute style, the vibrant colors, the perfect fit - everything about them is fabulous. However, customer service sucks! First time, I ordered on-line in mid June (and was charged), but now at the end of July still nothing! I wrote several times (there is no phone), asking for updates, kept being gaslighted, kept getting promises, but still nothing (finally was told that items are back ordered, but I was charged in mid June!!! That is not right!) Asked for refund, was told to wait until back order is filled. Don't know what is going on, but I will not order on-line ever again! Furthermore, the items were for my summer vacation. I am on a long business trip now, and even if it gets delivered while I am gone, I will not be able to get it/wear it as I will not be back home until end of September. I keep asking for a refund but to no avail!
Customer service needs improvement! The cloths are great! The pictures below are beautiful, I am sure skorts would be great! Below, you are asking if I would like to reveiw the pieces I purchased: I would love to, if you had delivered them, but since I don't have them, I cannot!”
“I was dissapointed with this tank. I've purchased the same top numerous times. This top is shorter and the style is different. I thought about returning but I had a discount and it only cost around $15. I probably wont wear it. Why was this style altered?”
“While the skirt is cute, the sizing is smaller thanthe sizing chart indicates and I had to return all of the skirts in my order. Also, it took over a month to recieve the product and then I was charged twice for the same skirt on my credit card. The product itself is nice but the delays in shipping and being double charged is an issue. I will not be ordering from this company again.”
“I was disappointed that the skirt has no pockets- not even a slit at the waistband. Also the fabric does not feel as high quality at my usual brand of skorts. Unfortunately I was unable to return- only exchanges were allowed.”
“Your sizing and quality of skirts has definitely changed.
I don't know if sizes have been incorrectly marked, but a medium and large has very little difference in size. Also, your sizes have gotten smaller.
I have size medium in skirts that I still wear and wanted to add to the collection. I ordered a medium in the same style and it is too small. I exchanged it for a large and the large is the same fit!
The quality of the material is different as well. Not as soft and a bit scratchy. I am not pleased.”
