“I am a first time shopper and extremely disappointed. I ordered when there was a 40% off sale and got 40 % off the lowest priced item. I have yet to receive that package, the following the shipping apnea’s useless. There is. I way to talk directly to anyone. I have heard from friends that returns are only given credit.”
Hi Lynne -
Thank you for your review! Please email us at info@donajofitwear.com. I see your order has shipped and been marked as delivered by USPS on 2/26. We will send you all the information once we hear from you via email.
The only type of returns that are eligible for credit only are final sale merchandise and returns after our 30 day return policy.
Thank you!
Hello!
Thank you for your review! The quality should be 100% identical. If it's not, please email us at info@donajofitwear.com so we can assist you with a return or exchange. It's possible that you received an item with a manufacturing defect. It should be a high quality garment that will last you for years to come. Looking forward to your email so we can resolve this issue for you.
Thank you!
“I usually love what I get, but my two recent purchases of 2 glides skirts for almost $100 was extremely disappointing. The waists roll down when I wear them. I doubt I'll ever wear them. Very disappointed.what a waste of money.”
Hi Kara -
Thank you for your review! It's possible a different style or size would resolve this issue you are experience. Please email us at info@donajofitwear.com so we can help assist you with fit.
Thank you!
Hi Alia -
Thank you for review! Please email us at info@donajofitwear.com. We can assist you with finding something else that might suit you better. It looks like you purchased on skirted leggings which are a lightweight material. We have other materials we use as well. Looking forward to your email.
Thank you!
Hi Layne -
Thank you for shopping with Dona Jo. We haven't received any correspondence from you regarding an issue or question with your order. Can you please email us at info@donajofitwear.com? We will absolutely assist you with whatever you need and resolve any issues you might be experiencing.
Looking forward to hearing from you soon!
Thank you.
“After one month from the day I sent back the return skorts. I’m still waiting for the refund of my money. Still waiting for your response order number: 145141.”
Hi Tammy!
Thank you for shopping with Dona Jo. Please email us at info@donajofitwear.com. If you haven't hear back please check your spam / junk folder as it could have ended up there. We will absolutely assist you with whatever issue you are experiencing.
Thank you!
