“I weigh 135 pounds and am 5'5". I ordered large in two skorts and two tops. The tops fit like they're a size medium (meaning well too tight for a large) and the shorts under the skorts are so tight I think my blood circulation will be effected. Needless to say I would return them all except for the hassle of doing so. I did however order two of the leggings with skirts (in large) and am happy with them.”
“Love the clothes, but I find it terrible that there is no customer service phone support.
I have an issue, but it's not worth the headache of working through it via email.
With how much we invest in these clothes, it would be great to have a more personal experience and feel like we are valued customers.
I definitely will not buy these again because of that.”
Hi Christie -
Please email us at info@donajobrand.com. Our customer service always replies fast, we are live mon-friday 9am-5pm.
I look forward to hearing from you soon!!!
“The clothing feels quite nice and I must say the Quality is there. I was recently exposed to this brand at a benefit fashion sportswear show. I probably won’t choose to go with them again for two reasons, the first is the length of shipping the product and the second I don’t feel their prices are competitive.”
“I love the pattern but this XL top and bottom do not fit like m other Donna Jo XL do—they are small and the top too short. Disappointed there is not an XXL option or sizing for talls.”
“I used to love the Donajo skirted capris and tops but they seem to have changed. The fit is not the same, and the material is heavier than it was a few years ago. The patterns have also changed to be bolder but not as bright-wish it would go back to how it was.”
“I have found the difficulty with your tennis skirts is the sizing. A large is slightly too small, but the extra large is entirely too big. There needs to be a size in between. Either that or make your large slightly larger. I settled for the large because your return policy doesn't allow a refund. Most reputable stores offer customers a refund, even if the item was on sale.”
“This is a very cute skirted legging. The day it finally shipped it went on sale. I emailed customer service to see if they would price adjust since I hadn’t even received it yet. I didn’t get a response. Sadly it was not a wise choice as they’ve lost a potentially good customer.”
“I gave the company 3 stars because of their website and customer service. Sometimes I need to call by phone and there is no way to do this. Also, they run out of items iin Medium Size too often.
Their is no way to see under my Account, exactly what I have ordered, but is pending shipment. As a result, I have ordered duplicates of items and have to return at least one item. Backorders should be easy to find with photos of the items.
Also, there is no way to match tops with skirts except by going back and forth and guessing that there is at least one color match. The website should show tops tht will match the skirts and vice versa.
Dona Jo requires a better webmaster.”
“I recently ordered a skort from DonaJo. It was the first time I ordered from this company. Usually I purchase my skorts from Athleta, Title Nine or IBKUL. I always wear a medium. Once the skort fimally arrived, ( I pre-ordered it), I was shocked at the size of the waist on this skort. I ordered a medium and the waistband measure a small bit over 12", which would mean a circumference of 24". What company sells a size medium with a waist that small? And yes, I am aware the waistband stretches, but the skort was not even close to being a medium. I returned it. :(”
“Very nice material and loved the pattern. Unfortunately the large was really tight on me. I wear a 30/32 in jeans so most larges fit well. Not these. Then the return was difficult so I wound up giving the skort away.”
“I ordered 2 of their breathe tanks, which are supposed to have "support" for the girls. These have less support than my middle school training bra. There is an internal shelf type of bra, but nothing suitable for playing a sport of any kind. I would not even read a book in one of these tops. Then, on top of that the tank has these cute thin straps so it is impossible to wear any kind of sports bra under the tank because you will have about 12 different straps hanging out. For a brand that is for women they need to do better.”
“Your prints are cute but your sizing is inconsistent. I have purchased two ultimate
17” skirts and there is in excess of two inches difference between both. Also waist sizing is inconsistent.”
“Received wrong size, no paperwork.
Waiting for second one to arrive i ordered to see if it’s also wrong. Own over 30 Dona Jo skirts. Love new fabric. Hopefully come this week.
Emailed Dona Jo. No reply yet.”
“Disappointed that they will
Not exchange a small for a medium - their sizing has changed from the size 1. & 2 so guessing at what will fit - I’m 124# & small recommended by their size guide - it just seems very tight in pulling up waist over hips”
“This is my second and third Donajo skort. Although I love the print and patterns that Donajo offers - the fit is not a good fit. They always feel like they are falling down because the waist band isn't sized to match the rest of the skirt. I live in a pickleball community and can tell you that numerous other friends share this same comment with me.”
