“I ordered three skorts on 3/26. Only one has shipped and I haven’t had any communication from you since then. Very disappointing. I have ordered many times from Dona Jo because the quality is very good.”
“I’ve been asks to rate donajo products which I do love but for the first time ordering from them so far I received one item and still waiting for the other to arrive. I’m hoping I have not been forgotten as it’s been about 3 weeks now.”
“I ordered a skort that was on sale for $29.00. It took a while to receive it due to manufacturing issues. I’m glad I ordered a medium because it ran small. I always get a small. The colors& design pattern was pretty but the quality of the lining especially around the waist was flimsy. I have gotten other brands of skorts that were less expensive & better fit & quality. This product isn’t worth the regular price!”
“I love the shirt I bought, but it was on back order and it took almost 3 months to get it. I had to ask a few times what happened. The lack of communication was what was negative about my order.”
“Easy to order online. A lot of choices from which to select skorts.
Size run small. Very long delivery time (2-4weeks. Received little communication regarding order / ship status.”
“I really dislike that you cannot call the company to talk to someone. They do tend to answer your emails relatively quickly. However, something that just happened. Was that I was returning two items which should’ve been able to go into the same box but I had to do two separate returns and one of them they sent through FedEx and the other through UPS and it is a huge inconvenience to me.
I also feel that they should have more styles available for the 17 inch escort. I understand that the 14 inch court is a more popular item but I think only two styles for the 17 inch could be improved. I’ve also found it very difficult to find where I would go to find out and apply my credits and or points to an order. It is not obvious.”
“Disappointed that they changed their Jojo skirts. They added a seam on top with compression, so now it kind of cuts into the skin and is constantly rolling down. I but the Jojo skirts for the smooth top waistband, but now it’s not the same.
Their old style however gets 5 stars from me. The new, I won’t be a loyal customer anymore.”
“Not happy that the large skort was 18 inches in length and not 17 inches as advertised. Length is not shown in the size guide.
Are there any truly 17 inch skorts in size large?”
“I absolutely love the colors and design of both the pickleball skirt and top I ordered, but the sizes were a surprise! I always wear a medium but could barely squeeze into either one :( I exchanged both for a large and when they arrived, they still feel a bit too small. The quality is great and they're really cute, but unless I lose 5-10 pounds they won't get much use...”
“Recently ordered 2 skorts and 1 was delivered but never received the other, or heard anything about it until I contacted them. They did answer my email but just makes me hesitant to order again, especially with price? Wonder if I would have received if I didn’t keep track of everything and contact them first?”
“Took a while to get here, which tells me it’s from out of the country. Also, it is unusually tight/snug, which also tells me it is crafted by people more petite than most Americans. Otherwise, it’s a beautiful skirt.”
“Wildly disappointed with Dona Jo these days. I used to loved their clothing and customer service but something has changed. I recently placed an order for 5 items and only received 1 so far with zero communication regarding when the remaining items will be shipped.”
