“The 2 skorts were too small and not being offered a refund isn’t going to help me. Don’t see how I’ll even benefit or begin to understand or purchase from this site using a store credit.”
“Tried to exchange this skort for a different style and the system would only allow me to exchange for the exact same size and style that didn’t fit. Very frustrating!!”
“I am disappointed that this item is much smaller and tighter and the material of the skirt is not as soft as my previous skirted legging. I love my first order but this is the same size and not as comfortable. The look is good but I would need a larger size to be comfortable. Not sure why the sizing is different.”
“Still waiting for a reply on cancelling an order so I can return and reorder.
Impossible to get in touch with you. Will go another way for my wants next time!!”
“The skirts are cute, but they take forever to get to you. I waited for mine seven weeks then I got it and It was too small. I had to pay to send it back. I’ve got another one coming only because I paid for it and that’s been over a week now so who knows when I’ll get that one. I would not recommend shopping with them. Amazon is much faster and you can ship them back free. I play pickle ball with a lot of women and I have let them know not to shop with this company so disappointing.”
“I placed my order and have not received it yet nor have received any other communication about its delivery. I'm excited to receive my purchases as I have heard good things about the quality of your product.”
“The colors and quality are nice, but man do they run small. I ordered my size in other tennis brands (size large) and I couldn’t even begin to get the shirt on. Skirts were just to tight, but at least I could get them over hips.”
“The products are fine, however, very poor communication about your orders. I ordered 3 items about a month ago, received 2 and the other one I knew was back ordered. Zero communication about it. NOT satisfied as I don’t know if it will arrive before Christmas as advertised!”
“I don't like that you don't get a refund. I wanted to try your clothing, but it might not be right for me. I'm a larger sized woman. I am trying the larger sizes now and waiting for that delivery. The problem will be if they don't work and then I'm stuck with a credit I can't use. Returns might be easy, but the fact you don't get a refund wasn't totally obvious.”
“The Dona Jo sale is a very good value for the skirt quality. I would tell all new or potential customers to READ AND UNDERSTAND their returns policy. While your email will say "all orders can be returned or exchanged through 01/10/2026", that is not the case. And, it may take them some time to answer questions - I've been waiting since 11/24 and it is now 12/1.”
