“I have a closet full of Dona Jo that I purchased for 5 years , until I could t use anymore. They were all my favorites in fit and fabric. However , anything I have purchased in the last year I was not happy with. Both the fit and the fabric have changed in my opinion. The fabric is thinner and less firm, and white can be seen through. The sizing has gotten smaller and without gaining weight , I am needing to size up. I will no longer be ordering my favorite tennis clothing.”
“The website pricing kept changing when I went to exhchange an item that was way too small for a size medium. I've ordered before and things went smoothly. When I emailed about the issue, they would not honor the price, even though I sent a screenshot. Very disappointing. I was also not aware that the item was not returnable even though I paid extra for free returns. I was told the item was on sale so not returnable, I could only exchange. Again, misleading”
“Love every piece of clothing I have purchased (in stores)! The cute style, the vibrant colors, the perfect fit - everything about them is fabulous. However, customer service sucks! First time, I ordered on-line in mid June (and was charged), but now at the end of July still nothing! I wrote several times (there is no phone), asking for updates, kept being gaslighted, kept getting promises, but still nothing (finally was told that items are back ordered, but I was charged in mid June!!! That is not right!) Asked for refund, was told to wait until back order is filled. Don't know what is going on, but I will not order on-line ever again! Furthermore, the items were for my summer vacation. I am on a long business trip now, and even if it gets delivered while I am gone, I will not be able to get it/wear it as I will not be back home until end of September. I keep asking for a refund but to no avail!
Customer service needs improvement! The cloths are great! The pictures below are beautiful, I am sure skorts would be great! Below, you are asking if I would like to reveiw the pieces I purchased: I would love to, if you had delivered them, but since I don't have them, I cannot!”
“I love the items I have received so far. I am still missing 2 pieces and there is no detail as to when they weill be available.. That is frustrating..”
“I do love the pattern and length of this skirt which is why I purchased it. The undershorts however are extremely tight, thick and not breathable at all. Feels like I'm wearing a girddle. I purchased this skirt to add to my collection of tennis skirts. The undershorts are so thick though that I can't wear the skirt when I play outdoors in warm weather, the undershorts are too hot.
My suggestion is to use a more breathable, less constricting material for the undershort.”
“Runs a little small----I am a size 6 and usually wear a medium but this is a little tight. The picture actually looks like it is black and white unless you really zoom in and then you see the small lime splashes. I might not have bought as I was hoping for black and white.”
“I was dissapointed with this tank. I've purchased the same top numerous times. This top is shorter and the style is different. I thought about returning but I had a discount and it only cost around $15. I probably wont wear it. Why was this style altered?”
“While the skirt is cute, the sizing is smaller thanthe sizing chart indicates and I had to return all of the skirts in my order. Also, it took over a month to recieve the product and then I was charged twice for the same skirt on my credit card. The product itself is nice but the delays in shipping and being double charged is an issue. I will not be ordering from this company again.”
