“Disappointed that I am not given the option to get a refund for these skirts. They just do not look good on me but how do I get a refund vs exchange?”
“The sizing is most definitely off with a medium being like a small. What is most disappointing is your fulfillment of orders. I placed an order back in April and had to return and exchanged what I reordered and now it is mid- June and I still haven’t received my item.”
“Ordered in April and as of June 10th nothing. No communication from Dona Jo. I reached out and they told me several more weeks. Very disappointed!
The one skort I received is nice, but order time is long!
They should offer money back or deep discount”
“My order of one skort took 6 weeks to arrive Few updates provided.
It is overly long and has a uncomfortable scratchy fabric skirt/shorts lining. Very disappointed for my first time ordering from this company. The return policy is very poor and vagaries almost the price of the skort to return”
“I tried to do an exchange and it has gotten all messed up. I've sent at least 3 messages asking what I need to do to complete the exchange and the original instructions are not working and my messages are not being answered. There is no number to call. I don't know what to do! Further, the item I wanted is sold out now and there is a similar one I'd like to reserve but I can't get anyone to help me before that is sold out as well and the sale that I ordered from is no longer going on. It is so frustrating!!”
“I ordered three tanks, two Connect tanks, which I've ordered before, and one Court tank. All three are just as advertised, I love that they aren't too long, or too tight around my belly area, and the colors are gorgeous! The court tank is a little shorter. All seem well-made, they wash well (cold water wash and I hang dry), and the two I bought last year still look brand new, despite many wearings. I highly recommend both styles.”
