“I unfortunately trusted someone to put extensions on me that were inappropriate for my scalp type. I have a very sensitive scalp, and my stylist reassured me this type would be okay. I had them removed within a week - i was in SO MUCH PAIN… the hair itself was great, i loved the look and feel, but the wefts fixated so close to my scalp caused inflammation and damage to my scalp… i wasted 500 bucks on something that wasn’t right for me in the first place. Do your research before you buy!”
Hello Katy,
We do sincerely apologize for this experience! Your satisfaction with our extensions and products is truly important to us. We would love to offer any assistance we can, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help!