Donna Bella Hair Reviews

Name: Donna Bella Hair
Address: 1250 Flyer Way Suite 100, Salt Lake City, Utah
Rating: 4.05

4.1 Rating 492 Reviews

73 %

of reviewers recommend Donna Bella Hair

4.1

Based on 492 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Live Chat, Telephone, Email

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Donna Bella Hair 5 star review on 26th April 2026

Anonymous

Anonymous // 01/01/2019

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English

“Best customer service experience of my life! If the ordering has been this good, I cannot wait to see my extensions!!”

Helpful Report

Posted 22 hours ago

Hi Cayla, Thanks so much for the five-star review! We’re thrilled to hear you had the best customer service experience and that you’re excited about your extensions. If there’s anything you need as you await them, we’re here to help. Warm regards, Team Donna Bella Hair

Posted 19 hours ago

“Shipping issues, over a week with no tracking details or delivery date”

Helpful Report

Posted 23 hours ago

Hi Kendall, I’m really sorry you’ve experienced shipping delays and lack of tracking details. We want to make this right for you. Please email your order number and any details at Info@donnabellahair.com so we can investigate and arrange the next steps. Thank you for letting us know, and we’ll work to prevent this from happening again. Kind regards, Team Donna Bella Hair

Posted 19 hours ago

“This is the 2nd time ordering from Donna Bella Im very satisfied wit the quality of hair. The only thing i would suggest is the bottom of hair is cut blunt. Wispy would be better.”

Helpful Report

Posted 2 days ago

Hi there, Thanks so much for the five-star review! We’re thrilled you’re satisfied with the quality of the hair and appreciate your helpful suggestion about the blunt bottom. We’ll pass that along to our team. If you need anything else, we’re here to help. Warm regards, Team Donna Bella Hair

Posted 19 hours ago

“I had a lot of difficulty with just getting the package and with Pain next day shipping. It’s already late. I kind of want to refund for the $50 I paid for that shipping and with how difficult it was after I have already ordered from them before I am disappointed and I’m supposed to be getting these for my sister’s wedding so thanks a lot…”

Helpful Report

Posted 6 days ago

Hi Nicole, I'm really sorry you’re disappointed with the shipping and service. We want to make this right for you. Please email us your order number and details at Info@donnabellahair.com so we can investigate and arrange the next steps. If you’d like, we can review the shipping charges and discuss a resolution. Thank you for letting us know, and we’ll work to prevent this from happening again. Kind regards, Team Donna Bella Hair

Posted 6 days ago

“I came as a customer of glam seamless, that’s how I found you- at their recommendation. I have ordered over 15 packs of full clip-ins and tape-ins from them over the course of three years. This is the second order I have placed with Donna Bella. The hair is beautiful, but the clips need sewed on better. I’ve already lost one and had to resew it on, something I have never had to do with prior sets. But the reason I’m writing this is that I paid 60 extra dollars to have this order by 12 o’clock today… it’s 5:03 PM and I still don’t have my hair. According to FedEx, it’s in Tennessee. I would’ve saved myself the $60 had I known I wasn’t getting this until Monday at the earliest.”

Helpful Report

Posted 1 week ago

Hi there, I’m really sorry your order hasn’t arrived yet and that you paid for fast shipping, We’d like to look into this and make it right. Please email Info@donnabellahair.com with your order number and any tracking details so we can review where the package is and arrange the next steps. Thank you for letting us know—we’ll work to prevent this from happening again. Kind regards, Team Donna Bella Hair

Posted 1 week ago

“Very disappointed in the the weight and the quality.”

Helpful Report

Posted 1 week ago

Hi Lisa, I’m really sorry you’re disappointed with the weight and the quality. We want to make this right for you. Please email us your order number and any details you can share at Info@donnabellahair.com so we can investigate and arrange the next steps. Thank you for letting us know, and we’ll work to prevent this from happening again. Kind regards, Team Donna Bella Hair

Posted 1 week ago

“I recently purchased Donna Bella Extensions for my daughters Birthday and they look amazing. After seeing how great hers look, I had to order me some.”

Helpful Report

Posted 1 week ago

Hi Taylor, Thanks so much for the five-star review! We’re thrilled to hear the extensions look amazing and that you’re inspired to order for yourself. If you need any help or have questions, we’re here for you. Warm regards, Team Donna Bella Hair

Posted 1 week ago

“never received the video”

Helpful Report

Posted 2 weeks ago

Hi Alexandra, I’m really sorry you haven’t received the video. We want to make this right for you. Please email us your order number and any tracking details at Info@donnabellahair.com so we can investigate and arrange the next steps. Thank you for letting us know, and we’ll work to prevent this from happening again. Kind regards, Team Donna Bella Hair

Posted 1 week ago

“Ordering was easy!”

Helpful Report

Posted 2 weeks ago

Hi Kaitlyn, Thanks so much for the five-star review! We’re thrilled you had an easy ordering experience. If you need anything else, we’re here to help. Warm regards, Team Donna Bella Hair

Posted 1 week ago

“I ordered my hair on April 4th paid $25 for expidited shipping 2 day. I still have not got the hair and it is April 9th. Tracking says its in Utah. I have been using Donna Bella hair for probably 25 years. Back when the price was 65$ a pack for 22 inch hair. I like the quality of thr hair than others I have tried. But when I pay for expideted shipping 3 out of 5 times it doesnt come on t ime.”

Helpful Report

Posted 2 weeks ago

Hi Tammy, I’m really sorry your expedited shipment hasn’t arrived yet and that you’re still waiting as of today. We’d like to investigate this and make it right for you. Please email Info@donnabellahair.com with your order number and any tracking details so we can review and arrange the next steps. Thank you for bringing this to our attention—we’ll work to prevent it from happening again. Kind regards, Team Donna Bella Hair

Posted 2 weeks ago

“Very disappointed I paid for overnight shipping for a pre paid hair appointment and it’s going to be days late. Meaning I don’t get my hair done, and lose a deposit. Extremely disappointing for a first time purchaser.”

Helpful Report

Posted 3 weeks ago

Hi Stephanie, I'm really sorry that your overnight shipping didn’t arrive on time and that you’re losing your deposit for a first-time purchase. We’d like to investigate and make this right for you. Please email Info@donnabellahair.com with your order number and any tracking details so we can review and arrange next steps. Thank you for letting us know, and we’ll work to prevent this from happening again. Kind regards, Team Donna Bella Hair

Posted 3 weeks ago

“Excellent”

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Posted 3 weeks ago

Hi Reyna, Thanks so much for the five-star review! We’re thrilled you had an excellent experience. If you need anything else, we’re here to help. Warm regards, Team Donna Bella Hair

Posted 3 weeks ago

“Have never received yet!!”

Helpful Report

Posted 3 weeks ago

Hi April, I’m really sorry you haven’t received your order yet. We want to make this right for you. Please email us your order number and any tracking details at Info@donnabellahair.com so we can investigate and arrange the next steps. Thank you for letting us know, and we’ll work to prevent this from happening again. Kind regards, Team Donna Bella Hair

Posted 3 weeks ago

“Great customer service!!!!”

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Posted 3 weeks ago

Hi Reed, Thanks so much for the five-star review! We’re thrilled you had a great experience with our customer service. If you need anything else, we’re here to help. Warm regards, Team Donna Bella Hair

Posted 3 weeks ago

“Easy to find color & lengths desired. Checkout was smooth. Hopefully my extensions will arrive by Thursday April 2, 2026 so I have them for my Friday morning install appointment .”

Helpful Report

Posted 4 weeks ago

Hi Carol, Thanks so much for sharing! We’re glad you found the color and lengths easily and that checkout was smooth. Fingers crossed your extensions arrive in time for your Friday install—if you need any help tracking or selecting options, we’re here to help info@donnabellahair.com Warm regards, Team Donna Bella Hair

Posted 4 weeks ago

“I have now ordered from this company twice and will continue to do so!! I ordered the tape in extensions and they are high quality, they blend perfectly with my hair and look so natural and beautiful I absolutely LOVE THEM!!! They have exceptional service when and if you need anything! I cannot recommend this company enough!!!! They are superb!!!”

Donna Bella Hair 5 star review on 28th March 2026

Helpful Report

Posted 1 month ago

Hi Lyndsay, Thanks so much for the wonderful review! We’re thrilled to hear you’re loving the tape-in extensions and that they blend so naturally. If you ever need help with anything—colors, lengths, or styles—we’re here and happy to assist. Warm regards, Team Donna Bella Hair

Posted 4 weeks ago

“These clip-ins are wonderful. They lay so flat to the head. They look real and relatively simple to color match. I have the 20in and want to order the 16.”

Helpful Report

Posted 1 month ago

Hi there, Thanks so much for the kind words! We’re thrilled you love the clip-ins and that they lay flat and color match well. If you’d like help choosing the 16-inch or have any questions, we’re happy to assist. Warm regards, Team Donna Bella Hair

Posted 1 month ago

“They messed my first order up n had to reorder the next day n pay shipping again plus they didn’t give me the $25 discount”

Helpful Report

Posted 1 month ago

Hello Stacie, I’m really sorry your first order was messed up and you had to reorder, plus the shipping and the $25 discount issue. We want to make this right for you. Please email us your order number and any details (including screenshots if you have them) at Info@donnabellahair.com so we can review and arrange the next steps, including addressing the discount discrepancy and any shipping concerns. Thank you for letting us know, and we’ll work to prevent this from happening again. Kind regards, Team Donna Bella Hair

Posted 1 month ago

“Quality is definitely hit or miss”

Helpful Report

Posted 1 month ago

Hi Kerri, I’m sorry to hear quality has been hit or miss. We’d like to look into this and make it right. Please email us at Info@donnabellahair.com with your order number and any details about the items you’re concerned about, and we can review and arrange a resolution. Thank you for sharing this with us—we’ll work to improve. Kind regards, Team Donna Bella Hair

Posted 1 month ago

“Payed $60 to overnight, and it did not arrive.”

Helpful Report

Posted 1 month ago

Hello Lidiane, I’m really sorry your order didn’t arrive as expected. We want to make this right for you. Please email us your order number and any tracking details at Info@donnabellahair.com so we can investigate and arrange the next steps. Thank you for letting us know, and we’ll work to prevent this from happening again. Kind regards, Team Donna Bella Hair

Posted 1 month ago

Donna Bella Hair is rated 4.1 based on 492 reviews