Donna Bella Hair Reviews

Name: Donna Bella Hair
Address: 1250 Flyer Way Suite 100, Salt Lake City, Utah
Rating: 4.14

4.1 Rating 433 Reviews

76 %

of reviewers recommend Donna Bella Hair

4.1

Based on 433 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Donna Bella Hair 5 star review on 20th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I won’t use anything but Donna Bella. Consistently great quality and color.”

Helpful Report

Posted 1 month ago

Thank you for your review, Jennifer! We’re thrilled to hear you’re enjoying Donna Bella and that the quality and color are consistently great. If you need anything, we’re here to help!

Posted 3 weeks ago

“I’ve used Bella mi in the past and I found this weft to be compatible if not better. I only have one row and it’s plenty of hair will definitely purchase again”

Helpful Report

Posted 1 month ago

Thank you for your review, Kristen! We’re thrilled to hear you’re enjoying Donna Bella Hair and that the weft meets your needs. If you need anything, we’re here to help!

Posted 3 weeks ago

“The last purchase of tape in hair I had issues with the tape not being sticky enough. The extensions were falling out while being installed, we to re-tape them.”

Helpful Report

Posted 1 month ago

Hello Dana, We are sorry to hear that you are not completely satisfied with your recent Donna Bella Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at info@donnabellahair.com and include a photo of the concerns you have noticed. Our team will be on the lookout for your email and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.

Posted 1 month ago

“""”

Helpful Report

Posted 1 month ago

Thank you for your review, Yvette! We’re thrilled you’re enjoying Donna Bella Hair. If you need anything, we’re here to help.

Posted 3 weeks ago

“I've contacted customer service twice. I ordered the wrong product that is currently in transit to me. I pre-ordered the correct product that is also in transit. I've repeatedly asked when I receive the first product what do I need to do to return it? All I receive back is an email with a link to questions about returns then when I click on it I get the same page to ask a question! This is incredibly frustrating. I am out between $500-$600 and I still haven't even received any product ye, I also cannot seem to get an answer”

Helpful Report

Posted 1 month ago

Hello Susan, I’m so sorry for the inconvenience! I see that our team has already reached out to you regarding the next steps to help resolve this issue. Please check your email or messages for their update, and don’t hesitate to reply if you need any further assistance, we’re here to help!

Posted 1 month ago

“Beat blended grey color extension. Stay in easy to put on and natural way to transition.”

Helpful Report

Posted 1 month ago

Thank you for your fantastic review, Melissa! We're so glad the grey color extension blends well and is a good match! If you need anything or have questions, we’re here to help.

Posted 3 weeks ago

“I ordered my hair payed extra for two day delivery still haven’t received my order”

Helpful Report

Posted 1 month ago

Hello Jamie, I’m so sorry for the inconvenience. I see that our team has already reached out to you regarding the next steps to help resolve this issue. Please check your email or messages for their update, and don’t hesitate to reply if you need any further assistance, we’re here to help!

Posted 1 month ago

“You have been sold out of so much hair for so long”

Helpful Report

Posted 1 month ago

Hello Cynthia, Thank you so much for reaching out! I’m really sorry for the inconvenience. Our team is working hard to restock every item as quickly as possible, but we’ve been experiencing some delays due to tariffs. Please don’t hesitate to contact us directly, we’d be happy to check on the availability or restock timeline for specific items.

Posted 1 month ago

“Blended well with my hair color. Used the I links this time and the stylist placed them in my hair with no problems . That look really good and are not noticeable.”

Helpful Report

Posted 1 month ago

Thank you for your fantastic review, Bonnie! We're so glad to hear that the I links blended beautifully with your hair and that the application went smoothly. If you ever need anything or have questions, we're just a message away.

Posted 1 month ago

“""”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful review, Silvia! We are thrilled to hear that you're enjoying the quality and durability of our Kera Link extensions. If you have any questions or need assistance in the future, we’re always here to help.

Posted 1 month ago

“I have been wearing extensions for years and have tried every brand on the market from high end salon lines to newer luxury brands that constantly reach out asking me to switch. Nothing compares to Donna Bella Kera Link. The quality of the hair is amazing. It is soft, full from root to tip, and blends perfectly with my natural hair. I am currently wearing the Kera Link Straight in Dark Chestnut and Medium Ash color 6/10 in the 16 inch length, and it is absolutely beautiful. The only thing I miss is the 14 inch length because I have always worn that and feel like I am wasting some of the extra hair. That is just my personal preference though because the product itself is flawless. What I love most is the durability and reusability. My stylist can re tip and reuse the same hair without shedding or dryness, which makes it a great investment. It holds its shine, smoothness, and style through many washes. I have officially stopped experimenting with other brands. Donna Bella is the only extension company I will ever use again.”

Helpful Report

Posted 1 month ago

Thank you for your amazing review, Holly! It's fantastic to know that they blend so well with your natural hair and maintain their beautiful look. We appreciate your loyalty and are here for all your hair extension needs in the future!

Posted 1 month ago

“My extensions matched my hair PERFECTLY! Was going to chop it into a bob for wedding, once I saw them in and how well they blended and how full they were we left all the length!”

Helpful Report

Posted 1 month ago

Thank you so much for your glowing review, Kimberly! We're thrilled to hear that our extensions blended perfectly and helped you keep all your beautiful length for your wedding. If you need anything or have questions in the future, don't hesitate to reach out!

Posted 1 month ago

“""”

Helpful Report

Posted 1 month ago

Thank you for your fantastic review, Patti! We’re so pleased to hear that you’re enjoying our extensions. If you ever need anything or have questions, feel free to reach out anytime!

Posted 1 month ago

“I am wondering when I will receive my order. I have never ordered from your company before and I am nervous.”

Helpful Report

Posted 1 month ago

Hello Heather, Thank you for reaching out! I am showing that your order is in transit, please keep in mind USPS First Class International (Limited Tracking Visibility) can take 7-15 business days as it is dependent on the customs in every country. I would recommend to keep an eye on your tracking!

Posted 1 month ago

“The best quality hair extensions I have ever purchased,these are very manageable they don't tangle like others.”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review, Maria! We’re so glad to hear that you’re enjoying the quality and manageability of our extensions. If you ever have any questions or need assistance, we’re always here to help!

Posted 1 month ago

“""”

Helpful Report

Posted 1 month ago

Thank you so much for your amazing review, Sam! We’re delighted to hear that you love our products. If you have any questions or need assistance, we're just an email away!

Posted 1 month ago

“I’ve been wearing them for 3 yrs and are as natural as can be love them”

Helpful Report

Posted 1 month ago

Thank you so much for your review, Jane! We're thrilled to hear that you've been loving your hair for three years! Please reach out to us any time at info@donnabellahair.com - we're here to help!

Posted 1 month ago

“I ordered the Tape Wefts for the first time and an expert stylists with 35 years of experience with extentions place them for me last Friday . Within two days all of the tapes fell off my hair . Very disappointed”

Helpful Report

Posted 1 month ago

Hello Mojan, We are sorry to hear that you are not completely satisfied with your recent Donna Bella Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at info@donnabellahair.com and include a photo of all your wefts laid out on a flat surface so that we can clearly see them from top to bottom. Our team will be on the lookout for your email and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.

Posted 1 month ago

“Best hair! Brush them a couple times a day and they won’t tangle!”

Helpful Report

Posted 1 month ago

Thank you for your review! We’re so happy to hear that you’ve found the best hair and that keeping them tangle-free is a breeze! If you need any tips or assistance, just let us know.

Posted 1 month ago

“I haven’t gotten my new set yet…. But hoping the last batch I bought was a bad set. I have been a JZ styler hair extension girly for 8 years, someone recommended Donna Bella to me, got one set and it was terrible, the hair was so terrible quality after 4 washes, when I first got it, it was great after a couple washed it was so bad…”

Helpful Report

Posted 1 month ago

Hello Nicolle, We are sorry to hear that you are not completely satisfied with your recent Donna Bella Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at info@donnabellahair.com and include a photo of all your wefts laid out on a flat surface so that we can clearly see them from top to bottom. Our team will be on the lookout for your email and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.

Posted 1 month ago

Donna Bella Hair is rated 4.1 based on 433 reviews