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Donna Bella Hair Reviews

4.0 Rating 243 Reviews
71 %
of reviewers recommend Donna Bella Hair
4.0
Based on 243 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Anonymous
Anonymous  // 01/01/2019
This was my first time getting hair extensions and wow! The light ash blonde matched my hair perfectly. The ladies at the salon could not believe what a beautiful match it was. Highlights and everything. They were super easy to put and four packs were put in within about 45 minutes. An instantly new hairdo! My hair looks fuller and I look younger.
Helpful Report
Posted 5 months ago
Hello Beautiful, Thank you for the glowing review! We’re thrilled to know you had an exceptional experience. Your recommendation means a lot to us, and we hope you feel beautiful in your new Donna Bella extensions!
Posted 4 months ago
Hair is good but shipping is the worst nightmare. expected delivery was not correct.
Helpful Report
Posted 5 months ago
Thank you for sharing your review of your recent purchase with Donna Bella Hair! We are thrilled to hear that you are so pleased with your order. We're sorry for the shipping trouble, we always have different shipping options at checkout if needed! Please reach out to us any time with concerns or questions at info@donnabellahair.com - we're here to help!
Posted 5 months ago
I love my extensions! They look so natural and my hair looks so much healthier! I’ve had so many compliments that I look younger! What a boost to my self esteem!❤️
Helpful Report
Posted 5 months ago
Hello Beautiful! Thank you for the wonderful feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!
Posted 4 months ago
I love my ombre hair extensions. They look and feel amazing! I ordered one day and the next day they were on my porch. Awesome services! Thanks so much.
Helpful Report
Posted 5 months ago
Thank you for sharing your 5-star review of your recent purchase Troylin! We are thrilled to hear that you are so pleased with your order. Please reach out to us any time at info@donnabellahair.com - we're here to help!
Posted 5 months ago
My extensions were supposed to of been here yesterday. Now the label is defective and I have no idea where they are. $500 is a lot to not receive them on time or maybe at all!!
Helpful Report
Posted 5 months ago
Hello Stacey, We are sorry to hear that you are not completely satisfied with your recent Donna Bella Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at info@donnabellahair.com and include a photo of all you extensions so that we can clearly see them from top to bottom. Our team will be on the lookout for your email and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.
Posted 5 months ago
Wish the Flat tip would be I. Stock! Ilink does not work near as well
Helpful Report
Posted 5 months ago
Hello Teri, We are sorry to hear that you are not completely satisfied with your recent Donna Bella Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at info@donnabellahair.com and include a photo of all you extensions so that we can clearly see them from top to bottom. Our team will be on the lookout for your email and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.
Posted 5 months ago
Hair is beautiful and the color matches perfectly
Helpful Report
Posted 5 months ago
Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!
Posted 5 months ago
Love these extensions so soft
Helpful Report
Posted 5 months ago
Hello Beautiful! Thank you for your support and recommendation! We hope you love your Donna Bella Extensions!
Posted 5 months ago
Beautiful color, great quality and really good prices! I am loving the hybrid weft it will be perfect for my client with fine hair. Customer service is fantastic!!!!
Helpful Report
Posted 5 months ago
Hello Beautiful, Thank you for the glowing review! We’re thrilled to know you had an exceptional experience. Your recommendation means a lot to us, and we hope you feel beautiful in your new Donna Bella extensions!
Posted 5 months ago
Why are you discontinuing the best pro tip flat extensions .... the only on it use? Very annoying.
Helpful Report
Posted 5 months ago
Hello Dawn, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!
Posted 5 months ago
Customer Service was beyond helpful and super nice. Helped me very quickly!
Helpful Report
Posted 5 months ago
Hello Beautiful, Thank you for the glowing review! We’re thrilled to know you had an exceptional experience. Your recommendation means a lot to us, and we hope you feel beautiful in your new Donna Bella extensions!
Posted 5 months ago
I love the flat tips!!! Wish you would bet more in!
Helpful Report
Posted 5 months ago
Thank you for sharing your 5-star review of your recent purchase, Amanda! We are thrilled to hear that you are so pleased with your order! Our Flat-Tip extensions are being discontinued and only being sold while supplies last, I would recommend to check out our I-Link extensions as they are the most similar. Please reach out to us any time at info@donnabellahair.com - we're here to help!
Posted 5 months ago
Love the hair but I ordered for it to be shipped faster and it won’t be here when I need it
Helpful Report
Posted 5 months ago
Thank you for sharing your review of your recent purchase with Donna Bella Hair! We are thrilled to hear that you are so pleased with your order. We're sorry for the shipping trouble, we always have different shipping options at checkout if needed! Please reach out to us any time with concerns or questions at info@donnabellahair.com - we're here to help!
Posted 5 months ago
Very happy with my new hair 🥰
Helpful Report
Posted 5 months ago
Thank you for sharing your 5-star review of your recent purchase with Donna Bella Hair, Marilyn! We are thrilled to hear that you are so pleased with your order. Please reach out to us any time at info@donnabellahair.com - we're here to help!
Posted 5 months ago
i'll start with saying, It is so hard to find extensions that hold their curl. This was my first transition into ktip from wefts and i overall like them but they definitely are notttt curly. They are barely wavy and my hair is very curly so im having to put heat on them daily to make them match. a bit disappointing because they took forever to put in.
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Posted 5 months ago
Love Donna Bella
Helpful Report
Posted 5 months ago
Hello Beautiful! Thank you for your support and recommendation! We hope you love your Donna Bella Extensions!
Posted 5 months ago
Very poor quality hair. Dried out very quickly even with proper care.
Helpful Report
Posted 5 months ago
Hello Ashley, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!
Posted 5 months ago
I have bought 3 sets of extensions and they have all been great. But this last purchase of the rooted ombré are far from the standards of the others I have purchased. The tape on these extensions are not holding up. I have had them in for about 3 weeks now and they are falling out and the tape is not holding. I have steered away from the cheaper brands for this reason. I take care of my extensions and follow the “how to” on taking care of them.
Helpful Report
Posted 6 months ago
Hello Jenny, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!
Posted 5 months ago
absolutely IN LOVE with the new tape weft! the hair is silky soft and feels amazing! simple, quick and easy process to install. i feel like a new woman with this thick long hair. will definitely go for the 22’s next time!
Helpful Report
Posted 6 months ago
Hello Beautiful, Thank you for the glowing review! We’re thrilled to know you had an exceptional experience. Your recommendation means a lot to us, and we hope you feel beautiful in your new Donna Bella extensions!
Posted 5 months ago
Tape on extensions do not seem to stay like my Previous sets. Sucks when I spend so much on them!
Helpful Report
Posted 6 months ago
Hello There, We are sorry to hear that you are not completely satisfied with your recent Donna Bella Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at info@donnabellahair.com and include a photo of all you extensions so that we can clearly see them from top to bottom. Our team will be on the lookout for your email and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.
Posted 5 months ago
Donna Bella Hair is rated 4.0 based on 243 reviews