Donna Bella Hair Reviews

Name: Donna Bella Hair
Address: 1250 Flyer Way Suite 100, Salt Lake City, Utah
Rating: 4.02

4.0 Rating 525 Reviews

72 %

of reviewers recommend Donna Bella Hair

4.0

Based on 525 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Live Chat, Email

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Donna Bella Hair 5 star review on 3rd August 2026

Anonymous

Anonymous // 01/01/2019

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English

“never received the video”

Helpful Report

Posted 3 months ago

Hi Alexandra, I’m really sorry you haven’t received the video. We want to make this right for you. Please email us your order number and any tracking details at Info@donnabellahair.com so we can investigate and arrange the next steps. Thank you for letting us know, and we’ll work to prevent this from happening again. Kind regards, Team Donna Bella Hair

Posted 3 months ago

“Ordering was easy!”

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Posted 3 months ago

Hi Kaitlyn, Thanks so much for the five-star review! We’re thrilled you had an easy ordering experience. If you need anything else, we’re here to help. Warm regards, Team Donna Bella Hair

Posted 3 months ago

“I ordered my hair on April 4th paid $25 for expidited shipping 2 day. I still have not got the hair and it is April 9th. Tracking says its in Utah. I have been using Donna Bella hair for probably 25 years. Back when the price was 65$ a pack for 22 inch hair. I like the quality of thr hair than others I have tried. But when I pay for expideted shipping 3 out of 5 times it doesnt come on t ime.”

Helpful Report

Posted 3 months ago

Hi Tammy, I’m really sorry your expedited shipment hasn’t arrived yet and that you’re still waiting as of today. We’d like to investigate this and make it right for you. Please email Info@donnabellahair.com with your order number and any tracking details so we can review and arrange the next steps. Thank you for bringing this to our attention—we’ll work to prevent it from happening again. Kind regards, Team Donna Bella Hair

Posted 3 months ago

“Very disappointed I paid for overnight shipping for a pre paid hair appointment and it’s going to be days late. Meaning I don’t get my hair done, and lose a deposit. Extremely disappointing for a first time purchaser.”

Helpful Report

Posted 4 months ago

Hi Stephanie, I'm really sorry that your overnight shipping didn’t arrive on time and that you’re losing your deposit for a first-time purchase. We’d like to investigate and make this right for you. Please email Info@donnabellahair.com with your order number and any tracking details so we can review and arrange next steps. Thank you for letting us know, and we’ll work to prevent this from happening again. Kind regards, Team Donna Bella Hair

Posted 4 months ago

“Excellent”

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Posted 4 months ago

Hi Reyna, Thanks so much for the five-star review! We’re thrilled you had an excellent experience. If you need anything else, we’re here to help. Warm regards, Team Donna Bella Hair

Posted 4 months ago

“Have never received yet!!”

Helpful Report

Posted 4 months ago

Hi April, I’m really sorry you haven’t received your order yet. We want to make this right for you. Please email us your order number and any tracking details at Info@donnabellahair.com so we can investigate and arrange the next steps. Thank you for letting us know, and we’ll work to prevent this from happening again. Kind regards, Team Donna Bella Hair

Posted 4 months ago

“Great customer service!!!!”

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Posted 4 months ago

Hi Reed, Thanks so much for the five-star review! We’re thrilled you had a great experience with our customer service. If you need anything else, we’re here to help. Warm regards, Team Donna Bella Hair

Posted 4 months ago

“Easy to find color & lengths desired. Checkout was smooth. Hopefully my extensions will arrive by Thursday April 2, 2026 so I have them for my Friday morning install appointment .”

Helpful Report

Posted 4 months ago

Hi Carol, Thanks so much for sharing! We’re glad you found the color and lengths easily and that checkout was smooth. Fingers crossed your extensions arrive in time for your Friday install—if you need any help tracking or selecting options, we’re here to help info@donnabellahair.com Warm regards, Team Donna Bella Hair

Posted 4 months ago

“I have now ordered from this company twice and will continue to do so!! I ordered the tape in extensions and they are high quality, they blend perfectly with my hair and look so natural and beautiful I absolutely LOVE THEM!!! They have exceptional service when and if you need anything! I cannot recommend this company enough!!!! They are superb!!!”

Donna Bella Hair 5 star review on 28th March 2026

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Posted 4 months ago

Hi Lyndsay, Thanks so much for the wonderful review! We’re thrilled to hear you’re loving the tape-in extensions and that they blend so naturally. If you ever need help with anything—colors, lengths, or styles—we’re here and happy to assist. Warm regards, Team Donna Bella Hair

Posted 4 months ago

“These clip-ins are wonderful. They lay so flat to the head. They look real and relatively simple to color match. I have the 20in and want to order the 16.”

Helpful Report

Posted 4 months ago

Hi there, Thanks so much for the kind words! We’re thrilled you love the clip-ins and that they lay flat and color match well. If you’d like help choosing the 16-inch or have any questions, we’re happy to assist. Warm regards, Team Donna Bella Hair

Posted 4 months ago

“They messed my first order up n had to reorder the next day n pay shipping again plus they didn’t give me the $25 discount”

Helpful Report

Posted 4 months ago

Hello Stacie, I’m really sorry your first order was messed up and you had to reorder, plus the shipping and the $25 discount issue. We want to make this right for you. Please email us your order number and any details (including screenshots if you have them) at Info@donnabellahair.com so we can review and arrange the next steps, including addressing the discount discrepancy and any shipping concerns. Thank you for letting us know, and we’ll work to prevent this from happening again. Kind regards, Team Donna Bella Hair

Posted 4 months ago

“Quality is definitely hit or miss”

Helpful Report

Posted 4 months ago

Hi Kerri, I’m sorry to hear quality has been hit or miss. We’d like to look into this and make it right. Please email us at Info@donnabellahair.com with your order number and any details about the items you’re concerned about, and we can review and arrange a resolution. Thank you for sharing this with us—we’ll work to improve. Kind regards, Team Donna Bella Hair

Posted 4 months ago

“Payed $60 to overnight, and it did not arrive.”

Helpful Report

Posted 4 months ago

Hello Lidiane, I’m really sorry your order didn’t arrive as expected. We want to make this right for you. Please email us your order number and any tracking details at Info@donnabellahair.com so we can investigate and arrange the next steps. Thank you for letting us know, and we’ll work to prevent this from happening again. Kind regards, Team Donna Bella Hair

Posted 4 months ago

“Customer service I received was 10/10!”

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Posted 4 months ago

Hi Kristi, Thanks so much for the kind words! We’re thrilled you felt our customer service was 10/10. If you ever need anything else, just let us know—we’re happy to help! Warm regards, Team Donna Bella Hair

Posted 4 months ago

“I never received my hair because FedEx delivered it to the wrong address”

Helpful Report

Posted 4 months ago

Hello Melodee, I’m really sorry that your package was delivered to the wrong address and you didn’t receive your hair. Please email us your order number and any tracking details at Info@donnabellahair.com so we can assist you in the matter Thank you for letting us know, and we’ll work to prevent this from happening again. Kind regards, Team Donna Bella Hair

Posted 4 months ago

“Love the hair quality 😍”

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Posted 4 months ago

Hi Brianna, Thanks so much for the kind words! We’re thrilled you love the hair quality. If you need anything else, just let us know we are happy to help! Warm regards, Team Donna Bella Hair

Posted 4 months ago

“Great Hir and Great customer service.”

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Posted 4 months ago

Hi Debra, Thanks so much for the kind words! We’re thrilled you had a great experience with us. If you need anything else, just let us know as we are happy to help! 🩷 Kind regards, Team Donna Bella Hair

Posted 4 months ago

“I ordered some replacement tape-in strips as well as the Extension bond remover. Although the package arrived early, how it was packed was unimpressive and therefore one of my bottles arrived half emptied. And transferred onto the tape-in packaging.”

Helpful Report

Posted 4 months ago

Hello, I'm sorry to hear about the packaging issue and that a bottle arrived half emptied. We want to make this right for you. Please email us Info@donnabellahair.com your order number and a photo of the damaged packaging and the product received. We can arrange a replacement. Thank you for letting us know, and we’ll work to prevent this from happening again. Kind regards, Team Donna Bella Hair

Posted 4 months ago

“Love it I’m a repeat customer!”

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Posted 5 months ago

Hi Heather, We’re thrilled to hear you’re a repeat customer—thank you so much for the lovely review! If there’s ever anything else you’d like to try or any questions we can help with, just let us know. Warm regards, Team Donna Bella Hair

Posted 4 months ago

“Donna Bella is my 'go to' for all my hair extensions. I have been using them for a few years now and I LOVE THEM!”

Helpful Report

Posted 5 months ago

Hi Darcey, We’re thrilled to hear Donna Bella is your go-to for hair extensions, thank you so much for the lovely review! If there’s ever anything else you’d like to try or any questions we can help with, just let us know.

Posted 5 months ago

Donna Bella Hair is rated 4.0 based on 525 reviews