Donna Bella Hair Reviews

Name: Donna Bella Hair
Address: 1250 Flyer Way Suite 100, Salt Lake City, Utah
Rating: 4.14

4.1 Rating 433 Reviews

76 %

of reviewers recommend Donna Bella Hair

4.1

Based on 433 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Donna Bella Hair 5 star review on 20th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“""”

Helpful Report

Posted 2 months ago

Thank you so much for your review, Stephanie! We're thrilled to know that you had a wonderful experience with us. If there’s ever anything else we can assist you with, please don't hesitate to reach out!

Posted 2 months ago

“I’ve been purchasing Donna Bella tape ins for four years. The quality has been declining but my most recent purchase - there was not sufficient tape/adhesive and more than half of the extensions fell out the day after they were installed. I use a professional to install them. Extremely disappointed in the quality”

Helpful Report

Posted 2 months ago

We are sorry to hear that you are not completely satisfied with your recent Donna Bella Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at info@donnabellahair.com and include a photo of the concern you've mentioned. Our team will be on the lookout for your email and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.

Posted 2 months ago

“""”

Helpful Report

Posted 2 months ago

Thank you for your review! We're delighted to hear that you had a great experience with us. If there's anything more we can do for you, just let us know!

Posted 2 months ago

“I needed my order express shipped after placing my order and the sales associate was so helpful. I really appreciate Ana’s help .”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review, Jogina! We're so happy to hear that Ana was able to assist you and that you had a great experience. If you need anything else, don't hesitate to reach out!

Posted 2 months ago

“""”

Helpful Report

Posted 2 months ago

Thank you for your review, Viktoriya! We're happy to hear you're pleased with your experience. If there's anything more we can do for you or any questions you have, just let us know!

Posted 2 months ago

“""”

Helpful Report

Posted 2 months ago

Thank you so much for your review! We're thrilled to hear you're happy with your purchase! If you need anything at all, feel free to reach out.

Posted 2 months ago

“Love how easily it is to install these extensions and how natural my hair looks… Gives it great volume and length while looking natural!”

Helpful Report

Posted 2 months ago

Thank you for your review, Michelle! We're delighted to hear that the installation was easy and that your extensions blend so naturally. It's fantastic that you're enjoying the added volume and length! If you have any questions or need assistance, we're here for you!

Posted 2 months ago

“I’ve only had my extensions for 3 weeks but so far I love them!! The texture and color match my hair perfectly. I have not had any issues with matting. They dry faster than other extensions I’ve had bc the weft is so much thinner and not as bulky. So worth the money.”

Helpful Report

Posted 2 months ago

Thank you for your review! We're so happy to hear that you're loving your extensions, especially the texture and color match! If you have any questions or need assistance, don’t hesitate to reach out!

Posted 2 months ago

“I just love them no clips that show and less pain.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review, Maria! We're thrilled to hear that you love your purchase!

Posted 2 months ago

“So helpful and friendly when I had an issue or questions”

Helpful Report

Posted 2 months ago

Thank you for your kind review, Danielle! We're delighted to hear that our team was helpful and friendly in addressing your questions. If you ever need assistance again, don't hesitate to reach out!

Posted 2 months ago

“Very disappointed that they charged my card when the hair wasn' even available in that color and length. I've been a customer for years, so this is truly a let down that they reached out to me about not having the color and length after the money was charged.7”

Helpful Report

Posted 2 months ago

Hello Tanya, We're truly sorry to hear that you were disappointed with your recent experience, especially as a loyal customer. We completely understand how frustrating it can be to place an order and then be informed that the specific color and length are unavailable. Please know that our team always reaches out as soon as we’re notified of an issue with stock, and we never intend to charge anyone for items we can’t fulfill. In situations like this, we contact customers to offer alternatives or a full refund of the items—whichever they prefer. We’re also continuously working on keeping our website as up to date as possible, though there are rare occasions where inventory updates lag behind. We appreciate your continued support! Thank you again for your feedback!

Posted 2 months ago

“Love the shade great hair”

Helpful Report

Posted 2 months ago

Thank you for your review, Toni! We’re thrilled to hear you love the shade and that you’re enjoying your hair. If you have any questions or need assistance, feel free to reach out anytime!

Posted 2 months ago

“Purchased for the free course and don’t have access to it”

Helpful Report

Posted 2 months ago

Thank you so much for your feedback, Gemma. We’re sorry to hear that you're experiencing difficulties accessing the free course. Once purchased, the courses can be accessed through your Donna Bella account. You can find your Order History and My Education in your Account Details. Our team has also sent you a direct email for further assistance. Please don’t hesitate to let us know if there's anything else we can do to help.

Posted 2 months ago

“""”

Helpful Report

Posted 2 months ago

Thank you for your review, Anna! We're so happy to hear that you had a great experience with us. If you have any questions or need assistance, please feel free to reach out!

Posted 2 months ago

“showed nothing i tryong to learn methods for my salon not as person off the street”

Helpful Report

Posted 2 months ago

We're sorry to hear that your experience did not meet your expectations. Our goal is to provide valuable resources for professionals looking to enhance their skills, and we understand the importance of targeted learning. We appreciate your feedback and would love to help you find the right methods and tutorials that suit your needs. If you have specific topics in mind, please reach out to us directly so we can assist you further. Warm regards, Team Donna Bella Hair

Posted 2 months ago

“""”

Helpful Report

Posted 2 months ago

Thank you for yourreview, Amy! We are so pleased to hear that you're enjoying our products. If you have any questions or need assistance, we're here to help!

Posted 2 months ago

“""”

Helpful Report

Posted 2 months ago

Thank you for your review, Krista! We're thrilled to hear that you loved your experience with us. If you ever have any questions or need assistance, we're just a message away!

Posted 2 months ago

“I have not used my new purchase yet but, I have been using Donna Bella for years . Since 2013 I think . Just during COVID I was able to let my grey hair fully grow out and was able to use the grey tape in hair extensions . I get so many compliments on the hair . This company is one of the very few that have gray tape ins and I love them !”

Helpful Report

Posted 2 months ago

Thank you so much for your review, Nicole! We're thrilled to hear that you're excited about our Gray Tape-In extensions! We're glad that you found the perfect match for your gorgeous gray hair! If you need any assistance or have questions as you start using them, we’re here to help.

Posted 2 months ago

“""”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review, April! We're delighted to hear you're enjoying our products. If you have any questions or need assistance, please don't hesitate to reach out.

Posted 2 months ago

“Love love love!!!”

Helpful Report

Posted 2 months ago

Thank you so much for your review! We're so happy to hear you love our products! If you have any questions or need assistance, feel free to reach out anytime.

Posted 2 months ago

Donna Bella Hair is rated 4.1 based on 433 reviews