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Donna Bella Hair Reviews

4.0 Rating 243 Reviews
71 %
of reviewers recommend Donna Bella Hair
4.0
Based on 243 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Anonymous
Anonymous  // 01/01/2019
I order goods for 87$ and invoice to Germany come for 211$ !!!and I must to pay bigger tax Why did you make it ?!?!
Helpful Report
Posted 6 months ago
Hello Yuliia, Thank you for sharing your feedback. We're sorry to hear about the issues you've encountered with duties and taxes on your recent order. We understand that these additional costs can be frustrating, and we apologize for any confusion or inconvenience caused. Please note that customs duties and taxes are determined by the destination country’s regulations and are beyond our control. We always strive to provide clear information regarding potential extra charges during the checkout process, but we understand that these fees can sometimes be unexpected. If you have any further questions or need assistance with this matter, please don’t hesitate to reach out to our customer service team at info@donnabellahair.com. We’re here to help and will do our best to ensure a smoother experience in the future. We appreciate your understanding and value you as our customer.
Posted 6 months ago
I like the quality and quantity of each bundle.
Helpful Report
Posted 6 months ago
Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!
Posted 6 months ago
The hair matched my head perfectly and I absolutely love it. it holds curls just how I want which is nice considering my hair never wants to hold curls
Helpful Report
Posted 6 months ago
Hello Beautiful! Thank you for the wonderful feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!
Posted 6 months ago
The weft I got is to thin. But I like the tape in extensions.I want to return the weft but I opened it. I want to get a volume weft instead
Helpful Report
Posted 6 months ago
Hello Beautiful! Thank you for the wonderful feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!
Posted 6 months ago
I returned my initial purchase today, but ordered a replacement last night. The first purchase was just the wrong color. I did email your customer service and spoke to an extremely helpful and kind person named Sky. I sent pictures to them and got their advice as to which hair color they thought would suit me best. I’m excited to receive the new selection and think it’s going to be perfect!
Helpful Report
Posted 6 months ago
Hello Gorgeous! Your kind words mean the world to us! Thank you for sharing your positive experience. We're committed to providing excellent service, and we're thrilled that you enjoyed your Donna Bella Extensions!
Posted 6 months ago
Not loving, actually sent back for refund. Hair seemed nice quality it was just way too much to blend naturally with my thin hair.
Helpful Report
Posted 6 months ago
Hello Beautiful! We are sorry to hear that you are not completely satisfied with your recent Donna Bella Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at info@donnabellahair.com and include a photo of all you extensions so that we can clearly see them from top to bottom. Our team will be on the lookout for your email and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.
Posted 6 months ago
So far, I’ve been very pleased with Donna Bella. From the shopping and ordering experience, the shipping, the prices, and the costumer service. I will continue to use Donna Bella for all my needs!!!
Helpful Report
Posted 6 months ago
Hello Beautiful! Thank you for the wonderful feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!
Posted 6 months ago
Great product There was a time where the bonds were not as good quality. Thankfully they seem back to normal now
Helpful Report
Posted 6 months ago
Hello Beautiful! Thank you for your support and recommendation! We hope you love your Donna Bella Extensions!
Posted 6 months ago
Love the hair
Helpful Report
Posted 6 months ago
Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!
Posted 6 months ago
Great products but last time I ordered there was alot of stuff I needed out of stock I usually like ordering everything I need all at once to save on shipping so it was a bummer that what I needed was out of stock.
Helpful Report
Posted 6 months ago
Hello Beautiful! Thank you for the wonderful feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!
Posted 6 months ago
Long strands with waves were way more than needed. 22" long. It was a waist of hair and money
Helpful Report
Posted 6 months ago
Hello Carol, We are sorry to hear that you are not completely satisfied with your recent Donna Bella Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at info@donnabellahair.com and include a photo of all you extensions so that we can clearly see them from top to bottom. Our team will be on the lookout for your email and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.
Posted 6 months ago
Wonderful hair! Color match is spot on.
Helpful Report
Posted 6 months ago
Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!
Posted 6 months ago
Best quality, I am a stylist and use this hair on mh clients and just purchased for myself!
Helpful Report
Posted 6 months ago
Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!
Posted 6 months ago
Good hair 100% recommended
Helpful Report
Posted 6 months ago
Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!
Posted 6 months ago
The color matched perfect with my hair color.
Helpful Report
Posted 6 months ago
Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!
Posted 6 months ago
Love them!! Match perfectly and very soft hair.
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Posted 6 months ago
Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!
Posted 6 months ago
Excellent service
Helpful Report
Posted 6 months ago
Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!
Posted 6 months ago
I’ve ordered hair from Donna Bella for years. I’m a professional hairstylist. I’ve seen the quality go down quite a bit. The bundles of hair have gotten smaller. They used to be 20g now they’re 17g for the 18 inch. The Silicone beads do not hold their color and wear off and turn to silver metal. My clients have started complaining that their hair does not feel as full and about the beads unfortunately have switched to another company. They have also raised their prices a lot! Very disappointed.
Helpful Report
Posted 6 months ago
Hello Emily, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!
Posted 6 months ago
This screen is black. Cant see what I’ writibg
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Posted 6 months ago
Your rep was excellent
Helpful Report
Posted 6 months ago
Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!
Posted 6 months ago
Donna Bella Hair is rated 4.0 based on 243 reviews