Donna Bella Hair Reviews

Name: Donna Bella Hair
Address: 1250 Flyer Way Suite 100, Salt Lake City, Utah
Rating: 4.05

4.1 Rating 492 Reviews

73 %

of reviewers recommend Donna Bella Hair

4.1

Based on 492 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Live Chat, Telephone, Email

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Donna Bella Hair 5 star review on 26th April 2026

Anonymous

Anonymous // 01/01/2019

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English

“I tried for the first time, the invisible tapeless extensions. I am very disappointed with these. I do not understand why the top piece is so much thicker than the original extenstions and it does not lay smoothe and the 2nd issue is that the tape is not strong. The extensions fall out when I stick them in and they do not last for 1 day at all. This was a waste of money and I wish I purchased the original extenstions as those with the tape last longer than 1 day. I would like to exchange but I know you cannot exchange but will no longer buy the new invisible tape extensions.”

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Posted 4 months ago

Hello Christina, I'm sorry to hear that this was your experience! I am showing that our team has been in contact is working on finding a resolution to help.

Posted 4 months ago

“My purchase expierence was good. I participate in Black Friday every year where I can save as much as I can. I'm excited to try the new invisable tape-ins. The delivery came within a week, however I'm a little disappointed that I didn't recieve my free gift.... Other than that I'm satisfied so far...”

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Posted 4 months ago

Hi there, Thank you for sharing your experience, and we’re glad you’re excited about the new Invisable Tape-Ins! Unfortunately, the gift with purchase went out of stock sooner than expected and was only available while supplies lasted. Because of this, we’ve had to remove it from your order. We understand this may be disappointing, and we sincerely apologize for any inconvenience this may cause. Thank you for your understanding and for shopping with us!

Posted 4 months ago

“I love, love, love Donna Bella! I have tried 8 other brands over the past 13 years, Donna Bella's quality is definitely superior.”

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Posted 4 months ago

Hi Mary, Thank you so much for the 5-star review! We’re thrilled you love Donna Bella and that you’ve seen such quality over the years.

Posted 4 months ago

“LUV products and the quality, but items I require are usually out of stock.”

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Posted 4 months ago

Hi Sabrina, Thank you for loving our products and for the feedback. We’re sorry some items you need are frequently out of stock. We’re working on improving stock availability. You can sign up for restock alerts or check alternatives we have in stock. If you’d like, we can set up a quick alert for items you’re after.

Posted 4 months ago

“Never have any 16” strawberry blonde”

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Posted 4 months ago

Hello there, We’re sorry you’re having trouble finding the 16” strawberry blonde shade. While we may not have it in the method you're looking for, we're always happy to offer different options! We appreciate your feedback and are here to help.

Posted 4 months ago

“It was disappointing that right after I ordered new hair at 25% off…I got an email offering 30% off…”

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Posted 4 months ago

Hi Candy, Thanks for sharing your experience. We’re sorry for any confusion around promotions. We periodically run overlapping offers, and we’ll pass your feedback to the team to improve communication. If there’s anything we can do to help right now, please let us know.

Posted 4 months ago

“I Love your hair but with your prices continuing to go up I may not be able to wear it much longer.”

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Posted 4 months ago

Hello Brenda, We know price changes can be frustrating, and we want to keep things as transparent as possible. The price increases that were implemented earlier this year were due to rising costs. We understand that this may feel like more than expected, and we apologize for any confusion. The changes are affected by ongoing cost pressures. We're doing everything we can to minimize the impact on our customers while delivering the quality that you rely on!

Posted 4 months ago

“Customer service was terrible”

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Posted 4 months ago

“I love my hair.I have so much compliments.People stopped me on the street to ask me.What color I use Of course.I pretend it's my own hair,lol”

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Posted 4 months ago

Hi Helen, thanks for sharing your experience! We’re thrilled you love your hair! If you need anything, we’re here to help.

Posted 4 months ago

“They stay in and look natural.”

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Posted 4 months ago

Hi Ellen, thanks for sharing your experience! We’re thrilled you gave us a 5/5 and that they stay in and look natural. If you need anything, we’re here to help.

Posted 4 months ago

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Posted 4 months ago

Hi Lisa, thanks for sharing your experience! We’re thrilled you gave us a 5/5. If you need anything, we’re here to help!

Posted 4 months ago

“I love buying my extensions from your company.”

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Posted 5 months ago

Hi Amy, thanks for sharing your experience! We’re thrilled you love buying our extensions. If you need anything, we’re here to help.

Posted 4 months ago

“Excellent”

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Posted 5 months ago

Hi Carmen, thanks for sharing your experience! We’re thrilled you had an excellent experience with Donna Bella Hair. If you have any questions, we’re here to help.

Posted 4 months ago

“I love how fast I received it and after install it’s a perfect match to my hair!!!!”

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Posted 5 months ago

Hi Kirstin, thanks for sharing your experience! We’re thrilled it arrived fast and is a perfect match after install. If you have any questions, we’re here to help.

Posted 4 months ago

“Im upset the flat tip’s are gone, so IM trying the I link. i looked and purchased other flat tip extensions and !!!wow………!!!!!!!! I hair quality is zero. These colors blend beautifully and are silky to the touch. So smooth.”

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Posted 5 months ago

Hi Christine, thanks for sharing your thoughts! We’re glad the colors blend beautifully and feel silky, and we’re here if you’d like help with the I Link or have any questions.

Posted 5 months ago

“Love it!”

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Posted 5 months ago

Hello Debra, thanks for your review! We’re thrilled you love it. If you have any questions, we’re here to help!

Posted 5 months ago

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Posted 5 months ago

Hello Lori, thanks for your review! We’re thrilled you had a wonderful experience with Donna Bella Hair. If you have any questions, we’re here to help.

Posted 5 months ago

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Posted 5 months ago

Hello there, thanks for your review! We’re thrilled you had a wonderful experience with Donna Bella Hair. If you have any questions, we’re here to help.

Posted 5 months ago

“Absolutely amazing !!’”

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Posted 5 months ago

Hello there, thanks for your review! We’re thrilled you had an absolutely amazing experience with Donna Bella Hair. If you have any questions or need tips, we’re here to help!

Posted 5 months ago

“High quality hair:)”

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Posted 5 months ago

Hello there, thanks for your review! We’re glad you're loving your extensions! If you have any questions, we’re here to help.

Posted 5 months ago

Donna Bella Hair is rated 4.1 based on 492 reviews