Donna Bella Hair Reviews

Name: Donna Bella Hair
Address: 1250 Flyer Way Suite 100, Salt Lake City, Utah
Rating: 4.10

4.1 Rating 330 Reviews

75 %

of reviewers recommend Donna Bella Hair

4.1

Based on 330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Donna Bella Hair 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

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English

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Helpful Report

Posted 1 month ago

Thank you for your wonderful review! We’re so happy to hear that you’re enjoying our products and that they’re meeting your expectations.

Posted 1 month ago

“sent multiple emails about wrong address on shipment to either cancel or update address to correct one. package got shipped to wrong address. DESPITE THE FACT THAT I STATED TO EITHER CANCEL THE ORDEr or UPDATE TO CORRECT ADDRESS!!! OVER 500$ OF HAIR EXTENSIONS GONE!!!”

Helpful Report

Posted 1 month ago

Hello Pawlina, We’re truly sorry for the frustration and inconvenience this situation has caused you. We understand how upsetting it is to have something go wrong with a high-value order. As soon as we received your request, we updated the address on file and made several attempts to reach out to confirm the details and provide support. Unfortunately, we did not hear back before the package was shipped. Please know it was never our intention for this to happen, and we genuinely regret the outcome. We’re still here and willing to work with you toward a resolution. If you’re open to reconnecting, we’d love the opportunity to help!

Posted 1 month ago

“The two colors I got blended together worked great with my hair added some more blonde and they installed very easy with packaging nice and I’ve always had great luck with their wefts and now tape ins!”

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Posted 1 month ago

Thank you so much for your fantastic review, Jamie! We're so glad to hear that the colors blended well and that the installation was a breeze. Please reach out to us any time at info@donnabellahair.com - we're here to help!

Posted 1 month ago

“I love the length and quality of the hair. I will definitely be buying again!”

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Posted 1 month ago

Thank you so much for your review, Chelsea! We’re thrilled to hear that you're happy with your purchase!

Posted 1 month ago

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Posted 1 month ago

Thank you so much for your review, Patrick! We’re delighted to hear that you’re loving our products.

Posted 1 month ago

“1st off, I love Donna Bella Hair! I've used it for many years & had great experiences. From tabs to ILinks they have all been great quality. I tried the triple stacked reversible weft. The colors are perfect, install went great but after only the second wash I'm starting to get tangles. I'm really worried that they won't hold up. I had to save up for it & won't be able to get a different one for awhile. I really DON'T want to use anywhere else. I may have to go back to ILinks as I've never been disappointed.”

Helpful Report

Posted 1 month ago

We're sorry to hear that your experience with the Triple Stacked Reversible Weft hasn’t met your expectations, especially after the second wash. That’s definitely not the experience we want for you. We’d be more than happy to look into this further and work toward a resolution. If you haven’t done so already, please reach out to us at info@donnabellahair.com and include images of the concerns you have been seeing. Our team is standing by and ready to assist—we want to make this right for you. We truly value your feedback and would love the opportunity to help. Looking forward to hearing from you soon!

Posted 1 month ago

“I’ve been using your products for years and Absolutely love my results every time”

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Posted 1 month ago

Thank you so much for your wonderful review, Lorraine! We’re thrilled to hear that you’ve been loving our products for years!

Posted 1 month ago

“Have yet to receive my purchase -”

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Posted 1 month ago

Thank you for your feedback! We understand how exciting it is to receive a new order, and we appreciate your patience! It looks like your order was placed recently and is currently processing within our standard shipping timeframe. If you have any questions or would like an update on your order status, please don’t hesitate to reach out to us at info@donnabellahair.com—we're happy to help and ensure everything goes smoothly. Kindly note, if you ever need your order sooner, we do offer expedited shipping options—including overnight delivery—for future purchases. Our goal is to make your experience as smooth and convenient as possible. We truly appreciate your support and look forward to getting your Donna Bella Hair to you very soon!

Posted 1 month ago

“Love this hair!”

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Posted 1 month ago

Thank you so much for your review, Amanda! We're thrilled to hear that you love our hair. We're here for any assistance you might need!\

Posted 1 month ago

“I’ve used Donna Bella kera link extensions for 12 years. The quality is great and the shipping is fast. I do miss how the “straight” hair used to be more wavy when wet, but I would still recommend these.”

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Posted 1 month ago

Thank you for your review, Carla! We’re so glad to hear you’ve been enjoying our Kera Link extensions for so long. If you have any questions or need assistance, we're always here to help!

Posted 1 month ago

“Color accurate quality good”

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Posted 1 month ago

Thank you for your review, Kerri! We're delighted to hear that you found the color accurate and the quality to your liking. If you have any questions or need assistance, we're always here to help!

Posted 1 month ago

“Well I haven’t received my hair yet! But I can tell you the shopping experience was amazing. They promised I’ll receive the hair in 1 business day and it’s already on the way!!!! #LOVEIT”

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Posted 1 month ago

Thank you for your wonderful review, Leonie! We’re thrilled to hear that you had such an amazing shopping experience with us. If you need anything, we're always here to help!

Posted 1 month ago

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Posted 2 months ago

Thank you for your amazing review, Jessica! We’re so happy to know that you’re enjoying your experience with us. We’re always here to assist you whenever you need!

Posted 2 months ago

“Great quality hair! I’ve had the same I-link extensions for a year. Would highly recommend!!”

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Posted 2 months ago

Thank you so much for your review, Jessica! We're thrilled to hear that you love your extensions and appreciate your recommendation. If you ever need anything, we're here to help!

Posted 2 months ago

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Posted 2 months ago

Thank you for your wonderful review, Janis! We're so glad to hear you've had such a positive experience with us. If you ever have any questions or need assistance, we're always here for you!

Posted 2 months ago

“Used them for 12 years. By far the best👌🏻🩷”

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Posted 2 months ago

Thank you so much for your fantastic review, Theresa! We're always here if you have any questions!

Posted 2 months ago

“You are always available to help with any questions or concerns. Greatly appreciated!”

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Posted 2 months ago

Thank you for your review, Cara! We’re happy that we could help out! If you ever have more questions or need assistance, we're always just a message away.

Posted 2 months ago

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Posted 2 months ago

Thank you for your review, Jennifer! We're thrilled to hear that you had a great experience with Donna Bella Hair. If you ever need assistance or have questions, don't hesitate to reach out.

Posted 2 months ago

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Posted 2 months ago

Thank you for your wonderful review, Leann! We're so pleased to hear that you love Donna Bella Hair. Let us know if we can ever assist with anything, we're always here to help!

Posted 2 months ago

“5 stars for ease of site & having the replacement tape available, but the shade of hair extensions I wear are out of stock, so that's too bad. Hopefully, they'll be back sometime soon.”

Helpful Report

Posted 2 months ago

Thank you for your feedback! We're happy to hear you found the site easy to use! We understand how disappointing it is when your preferred shade is out of stock, and we’re working hard to restock it as soon as possible. We appreciate your patience!

Posted 2 months ago

Donna Bella Hair is rated 4.1 based on 330 reviews