Donna Bella Hair Reviews

Name: Donna Bella Hair
Address: 1250 Flyer Way Suite 100, Salt Lake City, Utah
Rating: 4.02

4.0 Rating 268 Reviews

72 %

of reviewers recommend Donna Bella Hair

4.0

Based on 268 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Donna Bella Hair 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

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Helpful Report

Posted 3 weeks ago

Thank you so much for your lovely review, Sierra! We’re thrilled to know you had a great experience with us. If there’s anything we can assist you with, don’t hesitate to reach out!

Posted 3 weeks ago

“Customer service representative was very helpful!”

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Posted 4 weeks ago

Hello Beautiful! We are so happy to hear that we were able to get you taken care of! We are here to support you!

Posted 3 weeks ago

“hair is fine, its the customer service and delivery that i have had non-stop problems with . twice now has the hair been delivered to the wrong address . it takes a whole week to even find someone who will respond to you about it , oh and forget about them giving any sort of discount when you purchase the protection . charged me another $300 for a resent . over $600 in hair that i STILL do not have”

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Posted 4 weeks ago

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Posted 1 month ago

Thank you so much for your fantastic feedback! We're delighted to hear that you're satisfied with your purchase. We're here if you need anything at all!

Posted 1 month ago

“I love the color but must the thickness of the hair. I love the way it looks.”

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Posted 1 month ago

Hello Maria, Thank you so much for your 5-star review! We're so glad you love the color and texture of your hair. Feel free to contact us if you need anything.

Posted 1 month ago

“I have bed. Ordering from Donna Bella for over 10 years. Throughout the years, I’ve seen prices go up and up, which I suppose is to be expected with inflation and all that. But now I was so excited to take a survey and get 20% off of my order only to find that I was being charged another 10% For tariffs. I’ve been trying to cancel my order because I think charging a 10% tear off is totally unethical and I don’t want anything to do with it. I will have to shop elsewhere for extensions I suppose.”

Helpful Report

Posted 1 month ago

Hello Christine, We understand your concerns regarding the additional charges. The recent tariff implementations have unfortunately affected many industries, including ours, and we’ve done our best to minimize the impact on our customers. We truly appreciate your loyalty and long-standing relationship with Donna Bella, please reach out to us at info@donnabellahair.com if you have any questions or need any support further. Thank you!

Posted 1 month ago

“Website is easy to navigate. Great quality of the products. Very satisfied with the tape in extensions”

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Posted 2 months ago

Hello Gorgeous! Your kind words mean the world to us! Thank you for sharing your positive experience. We're committed to providing excellent service, and we're thrilled that you enjoyed your Donna Bella Extensions!

Posted 2 months ago

“Donna Bella is the ONLY brand of extensions I’ll use.”

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Posted 2 months ago

Hello Marissa, Thank you for your 5-star review! We’re so happy to know that Donna Bella is your go-to brand for extensions. If you ever need assistance or have any questions, feel free to reach out. We’re always here for you!

Posted 2 months ago

“You can't go wrong with these extensions. I have been using them for over three years. They last incredibly long if you take care of them.”

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Posted 2 months ago

Hello Megan, Thank you for your 5-star review! We’re thrilled to hear that you’ve been enjoying your extensions! If you ever have any questions or need assistance, just reach out. We’re here to help!

Posted 2 months ago

“Perfect match to my hair and love the quality !”

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Posted 2 months ago

Hello Chrisie, Thank you so much for your 5-star review! We’re so glad to hear that you found the perfect match. If you ever need assistance or have any questions, feel free to reach out. We're here for you!

Posted 2 months ago

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Posted 2 months ago

Hello Beautiful! Thank you so much for your 5-star review! We're thrilled to hear you enjoy your experience with us.

Posted 2 months ago

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Posted 2 months ago

Hello Beautiful! Thank you so much for your fantastic 5-star review! Your support means the world to us, and we’re here for anything you need!

Posted 2 months ago

“Great product”

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Posted 2 months ago

Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!

Posted 2 months ago

“I think Donna Bella Hair is very well made…”

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Posted 3 months ago

Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!

Posted 3 months ago

“I’ve been using your products for over 10 years. I’m very sad you choose to discontinue the flat tip extensions 😩 They were amazing for anyone with very fine hair!! Please consider bringing them back!! Jennifer”

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Posted 3 months ago

Hello Beautiful! Thank you for your glowing review! We are sorry for the disappointment caused by the discontinue of our Flat-Tip extensions. We truly appreciate your feedback! If you have any questions or concerns, please reach out to us through email at info@donnabellahair.com.

Posted 3 months ago

“My girl loves the hair, I think it's a bit pricey...”

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Posted 4 months ago

Hi Steve! Thank you for your review! We’re delighted to hear that she loves her Donna Bella extensions! We understand that pricing can be a concern and are always working to ensure our products deliver great value for the quality they offer. If you ever have any questions or need assistance, feel free to reach out to us at info@donnabellahair.com. We appreciate your support!

Posted 4 months ago

“My biggest issue is thyat you do not offer a 16inch lengh in all your hair. It's a big waste of money when I am forced to order 18in length. Please consider this. Also your website says it$90 but I got charged $99 at checkout. No promo code needed.”

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Posted 4 months ago

Hi Teresa! Thank you for your thoughtful feedback! We appreciate your input regarding the 16-inch length option, and we understand how important it is for our customers to find the perfect fit. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!

Posted 4 months ago

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Posted 5 months ago

Thank you for sharing your 5-star review! We are thrilled to hear that you are so pleased with your order! Please reach out to us any time at info@donnabellahair.com - we're here to help!

Posted 5 months ago

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Posted 5 months ago

Thank you so much for your 5/5 star review! We’re so happy to hear that you’re enjoying your experience with Donna Bella Hair. If you have any questions or need support, don’t hesitate to reach out. Wishing you beautiful hair days ahead!

Posted 5 months ago

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Posted 5 months ago

Hello Courtnay! Thank you so much for your 5/5 star review! We’re thrilled to hear that you’re enjoying your experience with Donna Bella Hair. If you have any questions or need support, don’t hesitate to reach out. Wishing you beautiful hair days ahead!

Posted 5 months ago

Donna Bella Hair is rated 4.0 based on 268 reviews