Name: Donna Bella Hair
Address: 1250 Flyer Way Suite 100, Salt Lake City, Utah
Rating: 3.96

“Absolutely love the quality and price !”

Posted 3 months ago

Hello Marina! Thank you for your fantastic 5/5 star review! We’re so pleased to hear that you love the quality and price of our products. It’s our mission to provide the best, and your kind words truly inspire us. If you have any questions or need assistance in the future, don’t hesitate to reach out. Enjoy your gorgeous hair!

Posted 3 months ago

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Posted 3 months ago

Hello Tara! Thank you so much for your amazing 5/5 star review! We’re over the moon to hear that you’re loving your experience with us. Your happiness is what drives us, and we're delighted to know you’re getting compliments! If there’s anything else we can help with or if you have any questions, feel free to reach out anytime. Enjoy your fabulous hair!

Posted 3 months ago

“Love this color and melt”

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Posted 3 months ago

Hello Courtney! We're so happy to hear that you love your color! Your satisfaction is our priority, and knowing that you’re enjoying the results puts a big smile on our faces. If you have any questions or need assistance, don’t hesitate to reach out. Enjoy your beautiful look!

Posted 3 months ago

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Posted 3 months ago

Hello Colette! Thank you so much for your glowing 5/5 star review! We're absolutely thrilled to hear that you're loving your extensions and getting all those compliments. Your satisfaction is our top priority, and it means a lot to us to know you had a wonderful experience. If you ever need anything, just reach out—we're always here for you! Enjoy your fabulous hair!

Posted 3 months ago

“I really love DB hair but the prices went up soooo much since last November. I was going to buy new hair more often but this rise in cost will have me reusing my hair now.”

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Posted 3 months ago

Hello Colleen, Thank you for sharing your thoughts with us! We truly appreciate your loyalty to Donna Bella Hair, and we understand that price increases can be frustrating. We continually strive to provide the best quality and value for our customers, and your feedback is invaluable in helping us improve. If you have any questions or need assistance, please feel free to reach out at info@donnabellahair.com. We’re here to help! Wishing you a lovely day!

Posted 3 months ago

“My order was flagged without any email, and if I hadn’t called to get the tracking number, I would’ve not known this resulted in my item not being overnight shift, which I paid extra for and I had to cancel my hair appointment to have them installed. I am very dissatisfied and plan to not be using Donna Bella again. I’ve been using them for four years”

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Posted 3 months ago

Hello Rachel, We are truly sorry to hear about your experience and understand your frustration. Your feedback is important to us, and we want to ensure that we address this matter appropriately. We would like to reach out directly to assist you with this concern. Please keep an eye out for our email. Thank you for your continued support over the last four years, and we hope to make this right for you soon! Wishing you a wonderful day!

Posted 3 months ago

“This review is so late. But I purchased grey extensions in 11/2024 that matched my hair perfectly. I get sooooo many compliments and they’ve lasted almost 3 months.”

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Posted 4 months ago

Hello Gorgeous! Your kind words mean the world to us! Thank you for sharing your positive experience. We're committed to providing excellent service, and we're thrilled that you enjoyed your Donna Bella Extensions!

Posted 4 months ago

“Hair is always great”

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Posted 4 months ago

Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!

Posted 4 months ago

“I did not receive my $400 package from you guys and I’m kinda really irritated”

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Posted 4 months ago

Hello, We do sincerely apologize for this experience; we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again, thank you for your feedback, wishing you a wonderful day!

Posted 4 months ago

“Excellent Hair Quality and Color, I bought 14in tape ins, but wish they came in bundles iof both 10 and 20 packs”

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Posted 4 months ago

Hello Beautiful! Thank you for the wonderful feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!

Posted 4 months ago

“have been trying for over 8months to purchase wavy hair extensions always sold out - disappointing”

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Posted 4 months ago

Hello Terri, We do sincerely apologize for this experience; we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again, thank you for your feedback, wishing you a wonderful day!

Posted 4 months ago

“I have loved my DB extensions, I love that the weft is so thin! They look so natural people are surprised when they find out I have them. Its been great for my natural hair, it’s healthy and has grown so much!”

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Posted 4 months ago

Hello Gorgeous! Your kind words mean the world to us! Thank you for sharing your positive experience. We're committed to providing excellent service, and we're thrilled that you enjoyed your Donna Bella Extensions!

Posted 4 months ago

“I haven’t received the hair yet but I paid extra for overnight shipping. I ordered over the weekend so it should have shipped out first thing Monday but it’s late afternoon and they didn’t provide a tracking number for so I can’t tell if it’s even left their facility yet. In addition, there was no option to cancel the order expect to call and talk to them and they policy said they immediately start processing orders as soon as their placed so it’s not guaranteed (basically not gonna happen) that you’ll be able to cancel your order. So I want to know, if they immediately start processing the order and I placed it days ago, over the weekend, paid extra for overnight shipping, why has not shipped out yet? I’m highly displeased with their business operations and logistics. If I didn’t know people who ordered from here previously I’d be thinking I just got scammed out $600. Hopefully the hair is up to the quality I paid for whenever I do get it.”

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Posted 4 months ago

Hello, We do sincerely apologize for this experience; we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again, thank you for your feedback, wishing you a wonderful day!

Posted 4 months ago

“Not as thick as I would have hoped”

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Posted 4 months ago

Hello Amy, We do sincerely apologize for this experience; we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again, thank you for your feedback, wishing you a wonderful day!

Posted 4 months ago

“I have not received my package!”

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Posted 4 months ago

Hello Amy, We do sincerely apologize for this experience; we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again, thank you for your feedback, wishing you a wonderful day!

Posted 4 months ago

“I absolutely love DB hair, it’s always the right color and in perfect condition.”

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Posted 4 months ago

We sincerely appreciate you taking the time to share your 5-star review, Denise! Your satisfaction with your Donna Bella Extensions means a lot to us. Feel free to contact us anytime at info@donnabellahair.com if you need any assistance - we are always here and eager to help. Thank you again for your support!

Posted 4 months ago

“I ordered the invisible weft education. I never got a link to the video”

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Posted 4 months ago

Hello Amy! We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 4 months ago

“My name is not mark. Why I’m being called mark on your website is beyond me. I cannot find a way to fix it.”

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Posted 4 months ago

Hello There, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 4 months ago

“My extensions are very soft and pretty. They look natural, and match my hair color even though it’s unusual.”

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Posted 5 months ago

Hello Beautiful, Thank you for the glowing review! We’re thrilled to know you had an exceptional experience. Your recommendation means a lot to us, and we hope you feel beautiful in your new Donna Bella extensions!

Posted 4 months ago

“I buy curly hair(kera-link), which is hard to find. The quality is wonderful. The website is easy to navigate. They stopped selling my brown#4 color though 😕”

Helpful Report

Posted 5 months ago

Hello Cindy, We are sorry to hear that you are not completely satisfied with your recent Donna Bella Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at info@donnabellahair.com and include a photo of all you extensions so that we can clearly see them from top to bottom. Our team will be on the lookout for your email and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.

Posted 4 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Donna Bella Hair Reviews