“I have made multiple attempts within the past two weeks to make a return/exchange because the color of this hair is not accurate as what it shows on the photo. No one has contacted me back and I need to get this hair returned so I can exchange it out for a different hair color within the return policy timeframe and BEFORE my hair appointment. I’ve never had an issue with Donna Bella in the past, but I am not pleased with the lack of customer service and the color of the hair does not match the image.”
Hello Danielle,
We are so sorry to hear about your recent experience! We are not showing a text or email from you, if you could please text or email us at 866-631-1522 or info@donnabellahair.com. We would be happy to assist you further! Please keep a look out for our message!
