Hi Erika,
We’re very sorry to hear you’re unhappy with the tape-ins. That isn’t what we want for you.
Please email info@donnabellahair.com with your order number and any details about the issue (including photos if possible) so our team can review promptly and work toward a suitable solution.
We appreciate your feedback and want to make this right.
Kind regards,
Team Donna Bella Hair
“The hair is tangle in box on dilvery. Each box contains hair was smashed up. This also happens on my prior order. The packaging for the normal tap ins. Demonstrated far more quality.”
Thank you for the 5-star review! We’re glad you love the hair, though we’re sorry the boxes arrived damaged and that the packaging didn’t meet expectations this time. We appreciate the feedback and we are doing what we can to improve the new packaging!
