Hi Karen,
We’re sorry you’re disappointed with the color and texture. Please reply with your order number and any details (photos if possible) so our team can review and assist. You can also email info@donnabellahair.com.
We appreciate your feedback and want to help.
Kind regards,
Team Donna Bella Hair
Hi Samantha,
We’re thrilled to hear you’re happy with the Invisible Tape-In, Straight #11N Platinum Blonde 18 inch - 25G.
Warm regards,
Team Donna Bella Hair
Hi Erika,
We’re very sorry to hear you’re unhappy with the tape-ins. That isn’t what we want for you.
Please email info@donnabellahair.com with your order number and any details about the issue (including photos if possible) so our team can review promptly and work toward a suitable solution.
We appreciate your feedback and want to make this right.
Kind regards,
Team Donna Bella Hair
“The hair is tangle in box on dilvery. Each box contains hair was smashed up. This also happens on my prior order. The packaging for the normal tap ins. Demonstrated far more quality.”
Thank you for the 5-star review! We’re glad you love the hair, though we’re sorry the boxes arrived damaged and that the packaging didn’t meet expectations this time. We appreciate the feedback and we are doing what we can to improve the new packaging!
