“Poor quality for the cost and coloring doesn’t match the description. 4N should not have a red base hue. Very thin at the base and thins out pretty significantly mid length. Just over all disappointing as I hopeful!”
Hi Heather,
We’re very sorry to hear you’re unhappy with the tape-ins. That isn’t what we want for you.
Please email info@donnabellahair.com with your order number and any details about the issue (including photos if possible) so our team can review promptly and work toward a suitable solution.
We appreciate your feedback and want to make this right.
Kind regards,
Team Donna Bella Hair
Hi Hazel,
Thank you for the 5-star review! We’re glad to hear it’s a go. If you’d like, we can share care tips to keep your set looking pristine.
Warm regards,
Team Donna Bella Hair
“They curl a lot when washed, when they dry they frizz even after professional oils and recommendations used. They definitely are not full human hair. More like hybrid. They also carry a weird icky smell that took several washes to get it out. (Also when clicking the box below to review hair it will not allow me to leave less then three stars)”
Hello Makala,
We are sorry to hear that you are not completely satisfied with your recent Donna Bella Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at info@donnabellahair.com and include a photo of the concerns noticed. Our team will be on the lookout for your email and we are eager to find a suitable solution for you.
We are looking forward to assisting you further with this matter.
Thank you so much for your amazing review, Kimberly! We're delighted to hear that the tapes have made such a positive difference for you and that they're comfortable to wear. If you ever have any questions or need assistance, feel free to reach out to us anytime!
