Hi Elaine,
We’re very sorry to hear about the color not matching. That isn’t what we want for you.
Please email info@donnabellahair.com with your order number and details about the issue (including photos if possible) so our team can review promptly and work toward a suitable solution.
We appreciate your feedback and want to make this right.
Warm regards,
Team Donna Bella Hair
“Very disappointed with Donna Bella Hair. The quality is honestly terrible for the amount of money they charge. The hair feels dry, thin, and tangles very easily after only a short time of wearing it. It also sheds a lot more than expected.
Another major issue is the color. Do not try to dye or tone this hair because it does not take color properly at all and can end up uneven and damaged. On top of that, they don’t provide a sample/test strand to help customers match colors before purchasing, unlike Glam Seamless. Ordering online becomes a guessing game.
Overall, very poor quality, misleading expectations, and definitely not worth the price. I would not recommend this brand or purchase from them again.”
Hi Elaine,
We’re very sorry to hear about your experience. That isn’t what we want for you.
Please email info@donnabellahair.com with your order number and details about the issue (including photos if possible) so our team can review promptly and work toward a suitable solution.
We appreciate your feedback and want to make this right.
Warm regards,
Team Donna Bella Hair
