Hi Karen,
We’re very sorry to hear you didn’t receive the hair protection and that a refund hasn’t been issued yet. Please email info@donnabellahair.com with your order number. Our team will review the case promptly and work toward a suitable solution.
We appreciate your feedback and want to make this right.
Kind regards,
Team Donna Bella Hair
“This is my 4th purchase. Loved all purchases but this last one. The wavy extensions are straight as a board. Very expensive to not be what they say and not be able to return.”
We are sorry to hear that you are not satisfied with your recent Donna Bella Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at info@donnabellahair.com and include a photo of the concerns you are seeing. Our team will be on the lookout for your email and we are eager to find a suitable solution for you.
We are looking forward to assisting you further with this matter.
Thank you so much for sharing your positive 5-star review of your recent purchase with Donna Bella Hair! Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com.
Hello Beautiful!
Thank you so much for sharing your positive 5-star review of your recent purchase with Donna Bella Hair. Your satisfaction with our extensions and products is truly important to us. These extensions look absolutely fabulous on you! If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!
“I absolutely LOVE the wavy Tape-Ins! I’ve tried many extensions, these are by far MY favorite! They stay in and easy to care for! I am so pleased with these!”
