Hi Natalie,
Thanks for the 5/5! We’re glad you’re happy with the Tape Weft, Straight Dark Chestnut/Medium Ash #6/10.
If you have any questions or need tips, feel free to reach out.
Kind regards,
Team Donna Bella Hair
Hello Cacey,
We’re really sorry to hear that you’re unhappy with your extensions - it will be our pleasure to help you. If you have not already, please email us at info@donnabellahair.com and include a photo of the concerns mentioned. Our team will keep an eye out for your email.
We look forward to helping you further with this!
“I’ve been wearing extensions for a good 10+ years and I’ve been using Donna Bella on and off for about 5 years. To say I’m surprised I am. I’ve only come across this issue with extensions off Amazon. Certainly with Amazon it was expected because of the price difference. But not Donna Bella. The tape in wefts just don’t hold I even purchased new tape just to be able to keep wearing them cause my order was pretty expensive. But the hair doesn’t feel the greatest after the first wash I can’t imagine how much worse it’ll get.”
Hello Savanna,
Thank you for taking the time to write in and express your concerns. We do sincerely apologize for this experience; we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again, thank you for your feedback, wishing you a wonderful day!
