Hello Cacey,
We’re really sorry to hear that you’re unhappy with your extensions - it will be our pleasure to help you. If you have not already, please email us at info@donnabellahair.com and include a photo of the concerns mentioned. Our team will keep an eye out for your email.
We look forward to helping you further with this!
Hello Denise, we do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again, thank you for your feedback, wishing you a wonderful day!